Menu
Skynet Worldwide Express
Skynet Worldwide Express Customer Service Phone, Email, Contacts

Skynet Worldwide Express
reviews & complaints

www.skynetworldwide.com
www.skynetworldwide.com

Learn how the rating is calculated

1.1 429 Reviews

Skynet Worldwide Express Complaints Summary

11 Resolved
418 Unresolved
Our verdict: If considering services from Skynet Worldwide Express with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Skynet Worldwide Express has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Skynet Worldwide Express. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Skynet Worldwide Express reviews & complaints 429

Sort by:

Newest Skynet Worldwide Express reviews & complaints

ComplaintsBoard
S
12:13 am EDT

Skynet Worldwide Express failed domestic delivery.

I brought the domestic item (25.5.19) from lazada (LAZM9001143326) and the seller just located at Nilai, Negeri Sembilan and I checked that item reached to the Nilai Sorting Facility on 29.5.19.
Firstly on 30.5.19 they send the items to wrong branch-Kajang and give reason shipment delay becoz misrouted. The correct branch for my shipment address is Nilai. (Nilai to Nilai took more than 3 days).Then the customer service promise to me that they will make sure that i will receive on 31.5.19 as I told them that I will not available to receive the shipment after 31.5.19. (Going for holidays)
Suddenly, today (31.5.19) i being informed that they cannot make the shipment becoz items Shortlanded (missing some parcel). How could they make 2 mistake at same shipment. Just think why should people pay you if they feel you'll make they life more difficult.

Read full review of Skynet Worldwide Express
View 0 more photos
Hide full review
ComplaintsBoard
N
11:32 pm EDT

Skynet Worldwide Express my package from pakistan to australia

I have sent a package to Australia from lahore pakistan on 20/5/2019
They told me that ur package will be deliver with in 4-5 working days
On Sunday it is delivered on melbourne hud but not deliver on location.
We dont have any contact number to ask someone.
The number of Australia you provided on this page is also not working no one is picking it.
My phone number in Pakistan is [protected]
And in Australia receiver number is +[protected]
My email address is [protected]@yahoo.com

Read full review of Skynet Worldwide Express
View 0 more photos
Hide full review
ComplaintsBoard
M
2:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skynet Worldwide Express delivery service

As per mention, received a call and stated the parcel will receive before 12 pm, so i appointed someone to stay at home just to receive parcel, however after around 6 hours of long wait, dont get a thing yet ! if you cannot delivery within the time frame please do not commit to customer before 12 pm as we have things on hand to do but just waited at home to just receive a parcel!

Read full review of Skynet Worldwide Express
Hide full review
ComplaintsBoard
S
5:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skynet Worldwide Express horrible service

I sent a parcel for delivery on 9/5/19 It was only delivered on 14/5/19.
Your delivery facility when contacted was utter rubbish... when I said I wanted to complain about your slow service she hang up on me and I immediately call back no one pick up.
I communicate with your subang office which I got the number from you customer care line. The number I called was [protected]/44
I am very disgusted by you service and even more by the lack of urgency by your personal on insuring the delivery of my parcel and the rudeness of hanging up on me.

Read full review of Skynet Worldwide Express
View 0 more photos
Hide full review
ComplaintsBoard
R
9:22 am EDT

Skynet Worldwide Express bad manner delivery

you have a dirt in your company. we pay the service we dont pay the bad manners people.
if he is not the one who cannot solve
then he must refer me to other person that can tell me exactly what is happening and where is my important document. but he provide me disgusting and using me some exclamation point when im only just asking. and block my messages when i just need information because in the tracking service you provide it said OUT FOR Delivery on april 15. if he cannot deliver im willing to pick up and collect because its important document. check my screen shot..i never use your service again and tell all my friends and relatives all over the world philippines, united arab and portugal that i will not recommend your service. good day and thanks.

Read full review of Skynet Worldwide Express
View 0 more photos
Hide full review
ComplaintsBoard
Y
9:18 pm EDT

Skynet Worldwide Express sending package without notifying, simply left in front of house

The status is already updated to Delivered.
But none of my family members get notified or get notified when the people send the package. He just simply left my package outside my house, nobody found that until the next morning. How if my package get stolen? Even in the tracking status shows only Delivered but not showing who received or signed for that. Is every courier in Skynet that irresponsible? Who is going to take the responsibility if my package get stolen? Ring the door bell. B*** S***. Poor Service.

Read full review of Skynet Worldwide Express
Hide full review
ComplaintsBoard
A
7:04 am EST

Skynet Worldwide Express 056480593315

After receiving a message being asked to pay a tax for my shipment, I called skynet to refuse this shipment and ask to send it back. After 2 weeks I got a new message informing me that my shipment it's expected for clearance in 1-2 days so I called again to ask them to send it back ASAP. It's been 2 months since then and today when I called to ask why ASOS (the provider) didn't get the shipment yet? Every time I got the same answer: "apologies, we'll process your request now" and nothing happened. Theres an 1 month policy for returning and refunding the order. In this situation who's responsible for my refund? What else can I do so they can send the shipment back to uk? Kindly asking for your support. Thank you and wishing you a pleasant day! Alexandra Cioaric - [protected]

Read full review of Skynet Worldwide Express
Hide full review
ComplaintsBoard
F
2:20 am EST

Skynet Worldwide Express not responsible

Hi dear all,

My booking number lazm9000981084, please find the attachments, they said will delivery by today (01.03.2019) this boy have call my boss when early morning (012-7967811) he said will delivery by today, but until now we still haven't receive the goods, I also call many times but he never answer my phone, (see the attachments) I have call office last have one ms nor already pick up the call, she said will delivery at 04.03.2019. But yesterday I have call office also they also said will delivery by today (01.03.2019)... Please check the status reply for me as soon as possible... Because this already delay our jobs, any cost for lost we will charge from skynet... Thanks please contact me as soon as possible...

Ms wong ([protected])

Read full review of Skynet Worldwide Express
Hide full review
ComplaintsBoard
W
2:06 am EST

Skynet Worldwide Express express service that is taking 4 days to be collected

Package has been booked for express collection on monday 25th of february and must be delivered in humansdorp and been paid for as well is taking 4 days to be collected. Phoned every day since tuesday to try and found out when the package will be collected and every time skynet transfers the phone call promising that the collection will happen that specific day or keeps you on hold just to be cut off. This is unacceptable service for every time they promised that the parcel will be collected absolutely nothing happens. No collection!

Read full review of Skynet Worldwide Express
Hide full review
ComplaintsBoard
D
2:13 am EST

Skynet Worldwide Express service (unethical behaviour by skynet staff)

On 26/2/2019 (calltime around 5pm)

I had called customer services regarding my parcel order from lazada (lam9000976268), according to your customer service they informed us that the address is wrong, as customer customer your staff should treat client politely but instead she keep complaining, shouting and give unreasonable answer to us.

On 27/2/2018 (around 2.30 pm)

today your dispatch coming to our office to deliver the parcel but he complaining to us that at one time he came to our office but no one in the office, but for ur information that time is our lunch time and what you guys expect.. For sure all our staff went for lunch.. He also complaining to us that it waste his time to come to deliver the parcel because the parcel is too heavy and not worth it for him where he only get srm0.40 (*that what he said). They way he bring the parcel also not careful where he drag the parcel.. I know the parcel is heavy but you guys should know how to deal with it. The parcel is expensive, so if got any damage would you guy compensate it?

I hope your side can improve your service in line with ur mission "to deliver high quality and transparent express delivery services at competitive prices, incorporate best practices for customer service and personnel management with emphasis on technology".

Read full review of Skynet Worldwide Express
Hide full review
ComplaintsBoard
Z
6:22 am EST

Skynet Worldwide Express car accident

Very dissappinted with one of skynet driver. He had bumpped on my car and just leaved. Very irresponsible driver. Should stop and make things clear rather than just went off.

Date: 13/2/19 (Wed)
Time: around 1820hrs
Location: Tesco Cheng traffic light
Driver: malay male, bald head, not sure age.. Maybe 30+

Kindly approach me before I go for further action and make a police report. Company should take an action ASAP.

Read full review of Skynet Worldwide Express
View 0 more photos
Hide full review
ComplaintsBoard
P
3:28 am EST

Skynet Worldwide Express delivery service for parcel [protected]

The delivery personnel never come to my house and claimed that consignee not at home. Please make sure the person in charge has delivered his service before leaving any message to claim that the consignee is not home. He never try to reach me through phone call or short message service which I has been tracking my parcel for a day long. Very lousy and bad service!

Read full review of Skynet Worldwide Express
Hide full review
ComplaintsBoard
L
11:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Skynet Worldwide Express package

Hi good day... Im complaining about the package that they send to me because they are asking a money to pay for it trough western union... But I told to them that package has already paid., they told me that they will hold that package bec., there is money inside... They are going to send out that one if already paid... And they asking me to pay 345 usd.. I hope u can help me with this thank you... And they said I will send in cambodia

Read full review of Skynet Worldwide Express
View 0 more photos
Hide full review
ComplaintsBoard
F
2:25 am EST

Skynet Worldwide Express failed domestic delivery

Waited 5 days for domestic delivery. Malaysia is really not that big. Paying price for express delivery yet what I get is normal slow delivery service which is less than half the price for other company. Called skynet on the 4th day to arrange a delivery on the 5th day, the staff agreed yet I still didn't receive the parcel on 5th day. The staff even complained to me that they delivered on the 3rd day yet nobody is at home, but hello, I asked my whole family members and also neighbors. They told me there is no delivery that day. Skynet workers really can lie. I salute your service attitude. Irresponsible and lieing to customer are probably your company mottos. I will never use your service in the future. FYI +[protected] is the company contact number.

Read full review of Skynet Worldwide Express
Hide full review
ComplaintsBoard
E
10:47 am EST

Skynet Worldwide Express they could not find my item

It has been 27 days and I am still waiting for them to call regarding my item. If they have lost it, then just tell that they have lost it. I want compensation. That is all. Why would they keep me in the dark? Nobody is trying to solve the problem that they created at first. I assume that the agency stole the item that I purchased. If they did not, why would not they want to actually try to find my item?

Read full review of Skynet Worldwide Express
Update by Erin Ezzati
Jan 15, 2019 9:54 pm EST

Please do something about the Skynet in Malaysia. It is really really poor

Hide full review
ComplaintsBoard
R
8:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Skynet Worldwide Express unprofessional customer service

Thank you for ruining my entire day to the lady that I spoke with! Today morning I called your customer service for some parcel enquiry. I get to speak with a lady name bella. The worst customer service experience I ever experienced. All her inappropriate tone, sarcastic language, bunch of sighs! Omg who does that to customers? The worst and worst customer service!

Read full review of Skynet Worldwide Express
Hide full review
ComplaintsBoard
N
3:44 pm EST

Skynet Worldwide Express barang yang sampai tertukar

Saya adalah sender kepada barang yang dikirim beralamat di= nurul asyhira mastari, sk batu muda, ppr batu muda, 51200 kuala lumpur. phone number [protected].

Manakala penerima pula adalah siti aminah binti ibrahim
● no 215 blok 9 jln rusa 2
Felda simpang waha 81907
Kota tinggi johor
[protected]

Barang yang dikirim telah tertukar dengan kepunyaan penerima lain. mohon pihak skynet mengambil tindakan terhadap kesilapan ini.

Read full review of Skynet Worldwide Express
View 0 more photos
Hide full review
ComplaintsBoard
R
8:41 pm EST

Skynet Worldwide Express shipping tracking gam001968010

shipping from Kl at 19 disember 2018, untill today 28/ disember 2018 do not yet deliver.
submit a complaint to skynet office, they said they pass to an agent. is that authorized agent? or just a person that make mistake? no call, no msg to client.
client has to follow up the case. malaysia pekan office dont do job. your shipping agent did not do job. avoid using skynet ever again.

Read full review of Skynet Worldwide Express
View 0 more photos
Hide full review
ComplaintsBoard
B
5:44 am EST

Skynet Worldwide Express service that I want to complain

I have experienced a very bad service from skynet company.the drivers contact number is [protected].the drivers who are doing deliveries seem not to understand the meaning of door to door. They are so rude. The driver did not want to deliver goods where iam staying. I have not received my parcel and i donot know what he is going to do with my parcel.My house is an apartment. Skynet is to provide service for customer. The driver told me to go downstairs and take the parcel in a very rude tone. Then he told me if u dont want to take its ok. i ask the driver can send my parcel to me by tomorrow.the driver just said if i have time,i will send to u .execuse me ? Wht type of service is this .i hope this company can take it seriously and reply me ASAP thanks you

Read full review of Skynet Worldwide Express
Update by Byyyy
Dec 27, 2018 6:11 am EST

They drink tea every time at the coffee shop and then they almost arrive at 7pm in the evening to tell you that we can't send it to your home. cause the guard dont let them come in.to solve this kind of problem is dont always drink tea and “makan ular ” do wht u should do

Hide full review
ComplaintsBoard
N
1:09 am EST

Skynet Worldwide Express parcel missing

Dear skynet team,

Please be informed that I'm the receivable for 2 parcel. Please refer below tracking number.

LAZM9000830350 - item already receive to the person call "yunos", but we no have such person call "Yunos"
LAZM9000830351 - item not updated

Both item supposed to deliver to Cameron Highland Malaysia with the 2 difference address provided, but is almost 1 week and we didn't receive until now.

Please double check for me as I already call many times to customer services and they keep as me to wait for the call, i wast very angry for that services.

Read full review of Skynet Worldwide Express
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Skynet Worldwide Express contacts

Phone numbers

1800 103 6354 +44 208 538 1988 More phone numbers

Website

www.skynetworldwide.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Skynet Worldwide Express?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Skynet Worldwide Express Customer Service. Initial Skynet Worldwide Express complaints should be directed to their team directly. You can find contact details for Skynet Worldwide Express above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Skynet Worldwide Express. Discuss the issues you have had with Skynet Worldwide Express and work with their customer service team to find a resolution.