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1.1 627 Reviews

Sky Sports Complaints Summary

14 Resolved
613 Unresolved
Our verdict: If considering services from Sky Sports with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Sky Sports reviews & complaints 627

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I
8:46 am EST
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Sky Sports commentator andy walker

I would like to put in a formal complaint about Andy Walker. I do not think he should be allowed to commentate on anything to do with Rangers football club as he is completely biased when it comes to do with anything rangers related. Last Sunday Kris Boyd was called an Orange B*astard where and claims "he loves it" but when Steve Clarke was called a f*nian b*stard, he felt sorry for him for suffering such abuse. The only difference here was the set of supporters chanting these obscenities. This is just the latest incident in a long line of his bitterness towards rangers football club and as a paying customer I feel I should have to listen to someone so against my club from a service that I pay for

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8:09 am EST

Sky Sports andy walker

I am disgusted at the comment made by Andy Walker, with reference to Kris Boyd loving sectarian banter. This is wrong. This is unnaceptable behaviour. Andy Walker is a disgrace. To comment in such an off hand manner, to a subject that is at the height of investigation right now, is absolutelly shocking. This man is known well for his biase commentating concerning certain football teams in Scotland. Something has to be done, and is has to be done now. Sky will probobally not react to any comments made on this subject. Which would mean that they agree with Andy Walkers bias statements

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4:31 pm EST

Sky Sports andy walker's commentary during kilmarnock v celtic game today

I was very disappointed to hear both Ian Crocker's and Andy Walker's commentary today. Kris Boyd was warming up in front of the Celtic fans and many of them could be heard singing "You're just a fat orange [censored]." Ian Crocker says "Kris Boyd warming up near the (laughs) Celtic fans there, I think he's heard it all before" with regards to the abuse and Andy Walker's take on this was "He loves it doesn't he." Are we really supposed to believe that Kris Boyd loves being the victim of sectarian abuse from several hundred Celtic fans. I find Walker's comments crass, ill informed, completely unacceptable and believe that you should take him to task for them. I also think that Andy Walker lacks impartiality and regularly displays an anti Rangers attitude. Please deal with him, preferably by replacing him with someone more entertaining and less biased. I have attached a link to this.

https://www.youtube.com/watch?v=Rz2d9F6pA2s

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Tim skelper
, US
Feb 23, 2019 7:47 am EST

Agreed. “Pundits” such as Andy Walker are biased and bigoted towards Rangers and should not be allowed to comment on anything Rangers, it’s actually surprising your employ him at all as he doesn’t have a clue what he is doing. I will be cancelling my Sky tv in a couple of months as I Refuse to pay his wages

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J
3:08 pm EST

Sky Sports cricket commentary

Mr n husseins commentary on test match cricket is awful he has a monotone voice that is extreamly annoying and he talks continuously during his time on air, he just does not stop. I am writing this because I find myself muting the volume every time he is on commentary.
He has never fitted in the commentary team he has no sense of humour and no incidential lobservations. M atherton has has proven an excellent commentator over the years and has grown in to one of the best, his style is more in keeping with what
We should expect.
Please promote mr hussain and replace him with a cricket commentator someone with a naturally easy listening voice and steady delivery, jeff dujon would be perfect
He is a total natural.

Best regards

Mr john wheatley

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1:47 pm EST
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Sky Sports sky sports scheduling prior to aberdeen v rangers 06/02/2019

Dear Sky,

I want to complain about your decision to show a replay of a Rangers V Celtic game from last season in the build up to the Live Aberdeen v Rangers game tonight.

Looks a lot like mischief making that you chose to show an old defeat to Celtic instead of the previous game this season or even a previous Aberdeen game.

Think about your target audience for a minute. Celtic have a home game at the same time so WHY annoy the paying Rangers fans like me this way?

I'm guessing you asked one of your many Celtic supporting pundits for this advice!

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Update by CoplandRoadBear
Feb 06, 2019 4:31 pm EST

And just to add insult to injury - Sky also picked another celtic win from ... wait for it 2000 to show after the Rangers game. They missed out the 5-1 win for Rangers that same year.

Sky Sports - you've been timfested. Disgusting and will be remembered by many Rangers fans before we fork out for your biased programming and commentary. Andy Walker, Rangers hater, says it all really!

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K
7:32 am EST

Sky Sports sky sports

Please can someone explain to me why you are so biassed towards Liverpool FC? After the Man City v Arsenal game you had 2 ex Liverpool players talking about city's title chances, topped off with Gary Neville an ex Utd player. No sign of any ex Man City players to provide balance? Why? Today you interview Ian Rush and Jamie Carragher ahead of Man City's game v Everton. Your adverts show Sala and Liverpool when advertising your Sky Q box. It is appalling. Are you owned by Liverpool? Where is the balance? It is so obvious you want Liverpool to win the title. If this were news reporting you would be in serious trouble but as it's sport you think you can get away with it.
I wish to complain in the strongest terms and will be seeking a conversation with the ombudsman if you cannot explain your wanton bias clearly.

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11:23 pm EST
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Sky Sports pundits

I'm fed up with Gary Neville thinking he knows everything ! He was a manager at velencia and got sacked cause he was useless he runs teams down if there not man city man u or Liverpool, spurs are 3rd in the league and he says they have no chance of winning the league well I'm sorry but they are 1 point behind city 5 behind Liverpool all it takes is to lose 2 games and spurs to beat Liverpool and man city and they will be too he talks so much and knows nothing I'm sick to death of listening to him change his mind during a game cause the other team are winng
When are you going to get proper pundits in

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4:30 pm EST

Sky Sports golf coverage from phoenix

I have been a Sky subscriber for almost 40 years and have always enjoyed Sky's golf coverage but I had to turn off the tv tonight (3rd Feb) due to the dreadful commentary by Mark Roe. He is loud, obnoxious, self opinionated, smug and, not to put too fine a point on it, a dreadful commentator to boot. His American colleague Rich Beem and the on-course lady were excellent. It is one thing to interact with the action but Mr Roe is completely up himself and completely spoilt my family's entertainment.

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Kenneth Wheatley
, GB
Feb 10, 2020 4:28 pm EST
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Sky golf coverage of the Phoenix tournament was dreadful . Even with the fast forward button most of the time was spent watching everything else accept the golf. Adverts, inane chats, wild life, sea shores, people on beaches and it goes on and on. accept golf coverage.
Your coverage should be edited to make it watchable. European golf is for proper fans.
Ken Wheatley
South Devon UK.

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5:17 pm EST

Sky Sports sky sports commentators man city v wolves

I am a sky sports fan and a norwich city fan. I was absolutely disgusted at the totally biased in favour of man city commentary during tonights man city v wolves game. They were totally disrespectful against wolves and made some very derogatory remarks. Any chance you could hire shearer, lineker or murphy, class acts. Yours, well peeved with having to pay for such crass biased rubbish. Turned it down and listened to talk sport for the second half.

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1:57 pm EST

Sky Sports pundit

Having seen the footage last year of jamie carragher spitting at a man united fan and his 14 year old I am disgusted that he is back on tv. Sky clearly have no standards if you think his behaviour was acceptable and I wonder if he had done this to a, sky executive would he still be employed and appearing on tv. Don't bother with a response i'm not interested in the excuses you will write. A unhappy customer.

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zks
, GB
Jan 11, 2020 4:48 pm EST

Totally biased and disgraceful so called punditry from Jamie x 2 and Gary Neville. You don't want to listen to their opinions but listen to an open and honest discussion/debate about the game. It was more like a witch hunt against Jose Mourinho. Not once was it mentioned that the goal shouldn't of stood nor the fact that LiVARpool were fortunate to have Robertson stay on the field. Jamie Carragher should not even be sitting in the studio after his unpleasantries, what message have Sky sent out by re employing him its an absolute disgrace.

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Gazza gillespie
, GB
Jan 28, 2019 4:05 pm EST
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Watching Livingston rangers game Andy Walker should not be allowed to be be a pundit on rangers games he cannot give a honest and unbiased view there must be pundits out there with no affiliation to either rangers or Celtic who could do this job

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V
10:45 am EST

Sky Sports commentators / game southampton: man city

We complained now on nummerous occations, nothing has changed. Commentators are very bias, not neutral as they should be. Running Southampton down, with every comment.. Doesnt get mention that Man City lost their last three games, but all the negativ on Southampton. We are fed up. Commentators should be neutral and fair. We paying Sky customers pay their wages. Can Sky afford to loose paying Customers. We are 27 here?
Do something about it. Not everyone supports the big Teams.

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6:56 am EST

Sky Sports football punditry pre-match.

I am a Sky Sports subscriber and tuned I at 11.30am this Sunday morning to watch my team's match coverage away to Crystal Palace. Firstly, why is it that Sky rarely has a former Chelsea player on the pundits panel? Secondly, the first 20 minutes of the half hour leading up to kick off was spent with discussions about Manchester United, and an interview with the interim Man U manager. Will the build up to the Manchester United match later be about Chelsea or some other team? I have spoken to many other football fans who find Sky's fixation with Man U completely frustrating. Sky obviously buys into the Manchester clubs efforts to spin itself as the "biggest club in the world", they never will be. Take each match and concentrate on the team's playing in it. Stop being Manchester United's publicists!

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Update by Leyland Walker
Dec 30, 2018 7:04 am EST

For the record, Sky will not respect me as a paying customer, and I will no doubt hear nothing back as a result. If enough football fans unsubscribed because if this issue then the might be forced to listen. At least BT sport are showing a bit more fairness to the other clubs and respecting that their combined numbers are many times of this Manchester club.

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R
8:01 am EST

Sky Sports sky sport premier league commentary sound quality

The football commentary is often completely drowned out by the noise from the pitchside microphones. We have another example in the Southampton v Arsenal match broadcast Sunday 17 Days December 2018 where obscene chanting can clearly be heard. Hardly family entertainment! Sky sports really must redress the sound imbalance. My friends and family are also experiencing a similar problem with the commentary sound quality.

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1:45 pm EST

Sky Sports football commentary - alan smith

Whilst watching today's game of Bournemouth Vs Liverpool, I noticed the absolute bias and ridiculous comments made by Alan Smith. I can confirm this is not the first time Alan has commentated on a Liverpool football match and been unfair and biased against Liverpool as his history as an Arsenal Player has clearly influenced and continues to influence his Commentary.

Alan said in today's commentary and I quote "There is nothing that separates today's opponents today accept the scoreline in the top left corner". I mean how ridiculous a statement, any neutral football fan can see Liverpool have been quite brilliant and Bournemouth have been made to look awful due to Liverpool's tactical brilliance.

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3:32 am EST

Sky Sports cricket coverage

My wife and I woke up this morning and realised we forgot to record the womens ICC final last night. We decided to watch the highlights being shown at 12:30 today (Sunday 25th Nov). As the Mens test match was on we decided to leave that on whilst we had breakfast.

At tea, without warning, Nasser Hussain decides to announce the scores and has completely spoilt our viewing of the womens match.

It is really poor for one program to announce the results of the next scheduled program on the same channel

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9:17 pm EST

Sky Sports sky sports nba coverage

During this evenings Celtics/Raptors game for some reason you showed highlights of last weeks games instead of the second quarter.
Also with three minutes left in the game with the scores level you switched to rugby league highlights from 2009.
Please explain why this happened and why I should continue to subscribe if this is the service you are going to provide going forward.

Regards Jon Huntet

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C Boyd
, GB
Nov 19, 2018 6:40 pm EST
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I would also like to know the answer to Jon's questions. The coverage of the game was very poor. How can you cut the game with 3 minutes left of the 4th quarter and switch to another show completely. Very annoying. I heard that the game went to overtime. Can you give assurances that this will not happen again in the future. I do not pay good money to watch 80% of a game.

Also, why don't you show the half-time show for any of the NBA games? All you keep repeating is highlights from October. Can you show the half-time show please. It would be good to hear what the analysts have to say.

I note that you haven't responded to Jon yet...

Thanks

C Boyd

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9:20 am EST
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Sky Sports super sunday football

Sitting through the Chelsea vs Everton match with my family only to hear the commentator use the name of Jesus in a disparaging way when criticising the actions of a certain player.

I find that very offensive and have yet to hear the name ‘Mohammed' used in such a derogatory way. That certainly would not be tolerated.

I trust my complaint will be noted and appropriate action taken and that your commentators are more respectful in their choice of words.

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3:08 pm EST
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Sky Sports sports pundits

Why have we been subjected to pundits who nobody has heard of, have played in grades of football and cricket which will be 10 leagues lower than the professionals. I want to hear from the players we have all grown up with and know well - ones we all respect. Not pundits who are there because Sky wants to appease women. Please let them commentate on their own levels

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5:01 pm EDT

Sky Sports wolves v spurs last comment after match

Commentator stated Spurs are into 4th because everyone else around them lost or drew. NO Spurs are into 4th because they WON. Why Sky and BBC are so negative to Spurs. This is relative to the live match on the 3rd Nov 2018 and the female commentator at the end of the match commentary before the adverts. I have to wonder ... perhaps you can explain positively rather than negatively. Thank you

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9:47 am EDT
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Sky Sports pundits

After the Arsenal v Chelsea match last season I was verbally abused by Gary Neville on the back of a taxi motorbike. Now I see a photo of him after the Liverpool v Man City game, with the other 3 pundits, giving a 2 finger salute. Is this the correct behavior of your pundits. My sky account doesnt pay his wages but other people like me do.
Kind regards
Trevor Phelps

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