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4.3 1257 Reviews

Skout Complaints Summary

9 Resolved
233 Unresolved
Our verdict: If considering services from Skout with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Skout reviews & complaints 243

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X
10:07 pm EDT

Skout comment boxes and check out notifications

To whom it may concern,

I am writing to you because I've encountered some problems with my account on Skout. My user name is "Just Browsing."

My concerns are about comment boxes and the check out notifications. Every time I comment on a buzz I experience having problems posting my comments. Some of my comments were not successfully posted and some of the comments were deleted automatically. Another problem is about the check out notifications. There were Skouters who sent me messages and told me that I checked them out several times and I got so confused because I didn't checked them out even once.

I hope that you could check this problem out and fix it as soon as possible. I am so concerned because some of the Skouters are already my friends and they always ask me why I didn't reply with their comments or messages on comment boxes. They thought that I ignored them.

Thank you in advance for your help.

Have a nice day!

Sincerely,

Just Browsing

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S
8:03 am EDT

Skout my skout is not working well

Why my skout is not open well.when I open my skout everything on My skout is blank not show the images of people why please realive my issue as soon as possible. It happened since from last 4 days why? Why you not make a blog in app of FAQ in skout.p please add FAQ and help support in skout app. It will be help and resolve all issues
I shall be thankful to you if you consider my this request.

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T
12:22 am EDT

Skout unauthorized use my phone number

Dear team,

Under nearby app lisa name profile has send me verfication code in my. Phone number i.e. +[protected] by mistakely I have share the verification code, request your support for removing my number under skout if anyone has open fake account with my number. Please get back me as soon as possible I don't no how she has sent that verification code into my phone n here it is early morning I couldn't recognise y she is asking that code.

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R
2:22 am EDT

Skout being blocked

I tried to log into my account but my email was blocked. I don't know why I got blocked either. I've been doing everything right and I've been following the rules. I have a lot of good friends on here that I don't want to lose contact with and I've even tried to delete my account but whenever I click the "deactivate" Button, my page always resets and I have to try and deactivate my account again but it keeps resetting the page. Please, unblock my account so I don't have to lose my friends that I have made.

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M
3:47 pm EDT

Skout fake id created by my mobile number

Hello I am from India I got a two messages on my phone about two different verification codes from SKOUT. I didn't create any email using my phone number on SKOUT. So I want to deactivate any account on SKOUT using the below given phone number(+[protected]). You can email me on this address [protected]@gmail.com about any enquiries about anything related to this.

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S
12:13 pm EDT

Skout profiles

Please delete all accounts associated with the phone number [protected], I only want all info for Skout ID 505Baked google acc, [protected]@gmail.com. I'am contacting support because I didn't understand, that you at skout would not allow a person to change they're proflie pic, and if this can't or won't be done, remove all account, and go take a flying leap, and don't count on being the best app, your not start listening to your customer's or go under like ever tech company out there that didn't listen. below is the photo I want for my Profile Sketchydave does that look like anything other than a face pic?

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L
11:13 pm EDT

Skout internal function not available

Dear All using Skout since several months All was ok up to now. Îm traveling this week in Asia and I have two issues with the internal function on Skout Application : 1/ My localisation is not recognise while this parameter is activated ? 2/ on « meeting » part the function « travel » to select another country/town doesn't appear now? How to fix it? Regards Luc

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A
12:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout sign up

When I'm in the "action needed" page of signing with a new email it says my number is invalid. I have signed up with other email so without going to to "action needed" page so I am very confused about signing up. I tried using multiple emails & same thing, but for a few emails I did not even go to that page so I'm in need of serious help signing up with a different email.

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4:44 pm EDT

Skout Pictures

I have been a user since 2016 or so and i love the app. The only thing is that i deactivated my account about a year or two ago and this year i activated it again only to find pictures that i did not approve to post in the app and account. I tried to delete them, but they wont go away. Please i would like this resolved as soon as possible so i can continue using skout. Thank you.

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8:33 pm EDT

Skout charges

I purchased $49.99 worth of points to my account and did not receive any on April 23, 2019 what do I need to do? I have contacted my bank for this matter and at this time the amount is pending. If I do not receive the points I will let the bank take over. I have rebooted my app and still no points I have logged off and on several times and still nothing.

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J
6:29 am EDT

Skout about my disuse of phone number

Hello I am from India suddenly I got two messages on my phone about two different verification codes from SKOUT. I didn't create any email using my phone number on SKOUT. So I want to deactivate any account on SKOUT using the below given phone number. You can email me on this address [protected]@icloud.com about any enquiries about anything related to this.

Phone number: +91 [protected]

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M
10:44 pm EDT

Skout an individual a person keeps sending verification codes to my phone

An individual by the name of Jennifer Williams at that's what she claim her name was. Using Google Voice phone number 810 510 0267 also using 803 number keep sending Verification codes to my cell phone my cell phone is [protected] this is b******* and needs to stop whoever this individual is needs to be taken out and beaten or charged with harassment as I've gotten six Verification codes for your site and two others Michael Kane

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B
9:36 am EDT

Skout skout +snapchat

Someone is giving out my snapchat account and could possible be using my name and image on Skout ( which I have never heard of before. I don't know if they're doing this on other social media platforms, which is a huge concern for me as I would like my identity to be protected and not used falsely by people who are not me. I continuously keep on getting random men adding me on snapchat and sending inappropriate, disgusting messages and images!
Please help me

Regards Rebecca Campbell

Snapchat beccam98

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R
7:32 pm EDT

Skout scam/fraud

Asking money for private shows and video calls through skout and when they get the money they will blocked you, new way of robbing people is taking advantage their lustful desires, please be alarmed that many americans had become a victim of this incident, using skout and asking private calls through IMO app and this certain person using doing this stuff in skype, I become victim also

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10:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout dating app

I created an account and now somebody has hacked my account now I can't log back in or delete my account. The person that hacked my account has people messaging him and has completely changed my account. I need this fixed so I can log back in and delete what he has created while using my name and info. Please help me soth this. Thank you very much.

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A
6:36 pm EDT

Skout my profile was permanently closed

I have been a Skout member for several years.I haven't used it for awhile though.I tried to login to my account and I got a message saying login failed You have been blocked for using this service for breaking our terms of service.Appeal by emailing support@skout.com.I emailed support@skout.com.I messaged them and asked them how I violated their terms of service but they didn't reply back though

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V
1:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout someone used my mobile number for verification and got verified

Someone registered their profile with my number please remove my number from your user who are using my number. I am not responsible for any actions taken by him/her
+[protected] this is my mobile number using in your system.
Again I am telling you that I am not responsible for any activities or crime done with my mobile number in your website.
Please remove it

Thank you

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K
12:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Skout skout and meetme

Hello, I'm from Kerala, India. Someone created a fake account with my name, added my phone number in this app and I got so many calls and messages from unknown numbers. I think that account was created on 05-03-2019 Tuesday around 6pm indian time. Next day, I received messages from people saying they got my number from Meetme app. Please help me find who created those profiles.
Hope you will consider my request.
Thanking you.

Gibitha Babu

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L
6:49 am EST

Skout my account

Hi
I really enjoy the application, but am facing a big problem I had to open new email account to sign up
Every time I sign up and buy premium travel I spend 24 or less on the app my account suddenly gets disconnected and unable to log in
It say account does not exist this happen to me 3 time now for the pass 3 days my password won't work nor my email address or id
Please advise it's really annoying

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G
2:04 pm EST

Skout live

This is the third time I've been blocked off of SKOUT and I haven't done anything wrong I shut my phone off last night and I turned it back on in my email was blocked I had one point million diamonds are like and I turned in the 200 do I still get the 200 or do they look at it and if it's blocked do they not give it to me can somebody please get back to me

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Skout Customer Reviews Overview

Skout is a social networking platform designed to help individuals connect and expand their social circles. The service primarily focuses on location-based networking and dating, allowing users to find and interact with people nearby. Skout offers features such as profile creation, chat functionalities, and the ability to "check-in" at various locations, facilitating meet-ups and social interactions. The platform is accessible through its website and mobile applications, catering to a diverse user base seeking social and relational connections.

Skout In-depth Review

In summary: Skout presents itself as a dynamic social networking and dating application that emphasizes user interaction and community engagement. It offers a range of features designed to help users meet new people and expand their social circles. While the app has a strong user base and various communication tools, there are areas where improvements could enhance the overall experience.

Overview of Skout: Skout is a social networking platform that doubles as a dating app, allowing users to connect with others based on location and interests. It's designed to foster friendships and potential romantic connections through a variety of interactive features.

User Experience and Interface: The user interface of Skout is fairly intuitive and easy to navigate. The design is modern and engaging, which encourages users to explore the app's features and connect with others.

Registration Process and Profile Setup: Signing up for Skout is a straightforward process. Users can create a profile with basic information and a photo. The profile setup allows for personalization, which can help in making connections that are more meaningful.

Features and Functionality: Skout offers several features such as "Shake to Chat," which connects users to others who are shaking their phones at the same time, and "Buzz," where users can post updates and photos. The "Meet Me" feature operates similarly to other swipe-based matching systems.

Safety and Security Measures: Skout takes the safety and security of its users seriously, with various measures in place to ensure a secure environment. Users can report and block others, and the app includes privacy settings to control who can view their profiles.

User Base and Demographics: Skout boasts a diverse user base, with millions of users worldwide. The app is popular among young adults looking to expand their social circles and meet new people.

Communication and Interaction: Users can communicate through instant messaging, photo sharing, and virtual gifts. The app also allows users to comment on each other's posts and updates, fostering a sense of community.

Quality of Matches and Friend Connections: The quality of matches on Skout can vary. Some users find meaningful connections, while others may encounter more superficial interactions. The app's emphasis on user interaction helps in building a network of friends and potential dates.

Mobile App Performance and Accessibility: The Skout mobile app is generally reliable and accessible on both iOS and Android platforms. It is optimized for mobile use, making it easy for users to stay connected on the go.

Customer Support and Service: Skout provides customer support through a help center and email. Response times can vary, but the support team is there to assist with any issues users may encounter.

Pricing and Subscription Options: While Skout is free to use, it offers a premium subscription that unlocks additional features. The pricing is competitive with other dating apps, and users can choose from various subscription lengths.

Unique Selling Points: Skout differentiates itself with features like "Shake to Chat," which adds an element of spontaneity to meeting new people. The app's focus on community and user interaction sets it apart from more traditional dating apps.

Community and Social Engagement: Skout has a strong sense of community, with users actively participating in discussions, sharing content, and attending in-app events. This engagement contributes to the overall social experience on the platform.

Success Stories and User Testimonials: There are numerous success stories and positive testimonials from users who have made lasting connections through Skout. These stories highlight the app's potential for fostering genuine relationships.

Areas for Improvement: Skout could improve by enhancing its matching algorithms to provide more tailored connections. Additionally, some users have reported issues with spam profiles, which could be addressed with stricter verification processes.

Final Verdict and Recommendations: Skout is a solid choice for those looking to expand their social network and meet new people. It offers a unique blend of social networking and dating, with a variety of features that encourage user interaction. While there is room for improvement, particularly in the areas of match quality and spam prevention, Skout remains a popular and engaging platform for making connections.

How to file a complaint about Skout?

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1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Skout in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Skout. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow each step carefully to effectively file your complaint against Skout on ComplaintsBoard.com.

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Skout Customer Service. Initial Skout complaints should be directed to their team directly. You can find contact details for Skout above.

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