Menu
Skout Customer Service Phone, Email, Contacts

Skout
reviews and complaints

www.skout.com
www.skout.com

Learn how the rating is calculated

4.3 1257 Reviews
Verified
The authenticity of the customer service contact information for Skout has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Skout complaints 242

ComplaintsBoard
G
2:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On skout for android, met someone with profile name "jane lee" (Pic provided below). Ultimately we communicated on other platforms and they - unbeknownst to me - video taped me doing vulnerable graphic things. And then the extortion attempts, threats to ruin my life, post on social media began. Whoever made that profile is an extortionist, a fraud and a...

View 0 more photos
Read full review of Skout and 7 comments
ComplaintsBoard
E
1:39 pm EDT

Skout skout lottery

In 20016 I received email stating I won the all Ur lottery I did as it said and returned it to u. But never got the money. For some reason I was locked out of my account and couldn't get back in. I thought it was a scam so I left it alone but I came across a winner for skout lottery and realized it wasn't a scam I have the email and all the proof I need how can I get what is mine.

Read full review of Skout
Hide full review
ComplaintsBoard
P
8:18 am EDT

Skout i'm being harassed by this person

There calling me texting me sending disrespectful messages of women calling me birches ugly pictures of women buttstock I asked them to stop but continued please help this person isn't stable his name is James his number is [protected] I met him on the website and he says he has ADHD but I believe BI polar disorder I have overy 20 pictures and a lot of texting from other phone numbers he doesn't need to be on a site at all with his issues

Read full review of Skout
View 0 more photos
Hide full review
ComplaintsBoard
L
5:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout scam

Started october, 9 /someone (NAME : MARINNA?), gave my company mobile number (44 [protected]) Lars Uk Lettings based in london, us sex massage, I received a lot of text messages and calls mens wanted sex, asked how much I charged, and flat adress, this is really made my day a nightmare, because I don't know if all calls I received will be from my clients, asked for flats for rent our for mens asked me for sex. So please A. S. A. P, REMOVED MY PHONE NUMBER, this is a blackmail, im state agents person and I cant have my life interrupted whit this disgusting and disrespectful things.

Luana vernier

Read full review of Skout
View 0 more photos
Hide full review
ComplaintsBoard
N
8:21 am EDT

Skout fill phone number.

I don't see why I have to fill out this box as a human being you should have a option if you want to put in your phone number so you could get more personal or we should have an option not to it's like you guys are forcing us to put our personal phone number I already have my information on my profile why do I have to put in my phone number just to verify that I'm human I'm freaking verifying that I'm human complaining to you about this [censor] I think that's enough to verify that I'm human. Is ridiculous it seems like it's mandatory like I have to like you're putting a gun to my [censor]ing head just to fill out my [censor]ing phone number. Yes I am upset excuse all the curses but I'm very upset about this whole week on this app and now you guys ask me for my freaking phone number.

Read full review of Skout and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
C
C
Christopher Hovis
, US
Mar 23, 2018 11:30 am EDT

[protected]

ComplaintsBoard
P
8:41 am EDT

Skout rude users

One day on Skout a few weeks ago, someone made a post and I commented on it (not really saying anything bad, I was just stating my opinion) and these two users (Jacob and Boywar27) starting attacking me out of the blue saying that I was ugly, and that I will die alone and that I don't have a boyfriend because I can't do anything right, etc. I screenshotted and posted two pictures of their comments down below.

Read full review of Skout
View 0 more photos
Hide full review
ComplaintsBoard
M
7:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout receiving pictures

Ever since I started using skout on my laptop when someone goes to send me a picture it tells them I'm not accepting pictures. How do I fix that it is really annoying I love the app but not that and I have no idea how to fix it. Please help me fix it. I can send them pictures but they can't send me pictures and I don't understand why it's doing that.

Read full review of Skout and 3 comments
Hide full review
3 comments
Add a comment
C
C
cardo anthony
, US
Feb 25, 2020 3:02 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I CANNOT SEND PICS ON SKOUT ...HELP

C
C
Cory Gandy
, US
Dec 29, 2019 6:01 am EST

I've been having a similar issue only all the pics appear as just a black screen

T
T
Tasha wilkins
, US
Nov 02, 2019 5:36 am EDT

Not receiving pictures

ComplaintsBoard
M
7:02 am EDT

Skout premium subscription

I have a current premium subscription but none of the features are working. I have screenshot proof of subscription if needed. @maztheunicorn is my skout ID, I have attached this proof. Please if this could be resolved ASAP as one of my favourite features is virtually flying to places to talk to people all over the world and currently can’t as it keeps on asking me to make a subscription even though have a subscription

Read full review of Skout
View 0 more photos
Hide full review
ComplaintsBoard
L
9:51 am EDT

Skout skout

I would like to permanently delete my skout account but how can I do that i login with facebook all the time i didn't register with email and password and if I deactivate it will still show up so please can i get help in deleting it so i won't have to worry about if it still viewable Im not going to use it anymore so i find no use of having my account open

Read full review of Skout
Hide full review
ComplaintsBoard
E
10:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout it wont let me verify my phone number

I am unable to verify my phone number to get my code and log in! Deleted the app and now it won't let me redownlaod it without having to rebuy it from iTunes! I was talking to a guy and it made me verify my number but the code wouldn't work so now I can't log in to keep talking to a possible connection cause of this stupid verification. See how that happened I'm post all over my social medica accounts NOT to use this website or app

Read full review of Skout
Hide full review
ComplaintsBoard
T
1:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout skout phone number

I downloaded this app and I signed up to get in but every time I open the app it says please fill in and I put in my phone number and it says invalid so I don't know what to do so can you help me email me at [protected]@gmail.com ASAP and let me know something that will help thanks because I really would like to use this app I that I heard bout

Read full review of Skout
Update by Tiffany Wilson
Sep 11, 2017 1:27 am EDT

I downloaded this app and I signed up to get in but every time I open the app it says please fill in and I put in my phone number and it says invalid so I don't know what to do so can you help me email me at choleskylar0934@gmail.com ASAP and let me know something that will help thanks because I really would like to use this app I that I heard bout

Hide full review
ComplaintsBoard
G
11:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout I can't login due to the ask of a phone number. I put in my phone number and it says it's a none valied phone number but it obviously is

My email is [protected]@gmail.com and please email me for help. I loved in before with no problem but then I kept going to this screen asking for my phone number. My phone number didn't work for some reason, so I uninstalled the app and reinstalled it but that just seemed to make it worse because now I can't even log in. The screen said if I got the page by accident, then to contact support.

Read full review of Skout and 6 comments
Hide full review
6 comments
Add a comment
A
A
Alan Golden
, US
Dec 15, 2020 7:50 pm EST

My number ain't working ethier

C
C
Cori Sinnott
, US
Aug 23, 2020 12:20 am EDT

I was on Skout and I was in the middle of chatting with someone and I got booted off and when I tried logging back on using my phone number it said system error please try again and when I tried again it deleted the verification code that I put in. Please help me get back on to Skout

T
T
troy Louise
, US
Sep 12, 2017 12:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was a member I put my phone number in and it keeps saying invalid number what to do

S
S
strishs
, US
Aug 19, 2017 12:46 am EDT

Thats my same issue i keep[ putting my number but it keeps telling me that number invalid but my point is we are all making a complaint here so is anyone replying to it or helping us out?

J
J
Jimmymm
, US
Aug 17, 2017 9:39 am EDT

Same as me

A
A
Andrew Lim 09
, US
Aug 14, 2017 12:49 am EDT

Same experience please email me too @ opxlost@gmail.com

ComplaintsBoard
T
10:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been blocked for no reason. My name is Tanna on the datimg site. My email is [protected]@icloud.com. I think somebody turned me in falsely because I had them deleted from the site. There are a lot of scammers on the site and I turned them in. I've been on the site for almost 2 months with no complaints. Then all the sudden I get blocked. If you think...

Read full review of Skout and 10 comments
ComplaintsBoard
D
2:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout my phone number got enrolled into your system by someone else

I got a text last night that turns out was not the person I was talking with. They enrolled my phone number into your system. Please remove my number and any information of my person from your system. I will not be responsible for any actions based on this scam. I would like to get a confirmation notice that my number and any personal information has been removed.

My name is Dustin Smiddie and my phone number is [protected]

Read full review of Skout and 3 comments
Hide full review
3 comments
Add a comment
D
D
dontscamme5000
, US
Jul 11, 2019 11:10 am EDT

I got a skout code verification texted to me. I dont even know what skout is but should i be concerned someone has tried to use my phone humber to creat a skout account? is that even possible without me knowing?

L
L
Latesh s.
, US
Feb 21, 2019 3:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hey I am also facing same problem. My phone number is added in skout. I got verification code and I shared it with someone else during chatting . Please resolve the issue

J
J
Jnd13
, AE
Feb 22, 2018 4:29 am EST

Hey, I am currently facing the same issue. This is creating big problems for me. Could you please tell me if the issue got resolved for you? and what did u do to get it resolved?

Would be very helpful.

Thank You

ComplaintsBoard
M
12:16 am EDT

Skout credentials

Hello, my email I use (linked through facebook) is [protected]@gmail.com
Every time I try to send a message, it says please fill in, so I put my number, and it says it is invalid. Please fix this.
If you need information regarding any photos I have on it. Just let me know at my email. I enjoy talking with the people on here. But this part just makes me a little annoyed.

Read full review of Skout
Hide full review
ComplaintsBoard
I
11:48 am EDT

Skout account verification

HI skout I have account under the name Aaron or my email Incoherent.[protected]@gmail.com and last night while I was using your app a message popped up saying you need to verify your account so I put in my phone number aND out of nowhere your app says my phone number is invalid which I did not understand since I use this phone number all the time. It would be fantastic if you could resolve this problem soon as I have a few people I need to talk to.
Thanks and all the best aaron

Read full review of Skout and 1 comment
Hide full review
1 comment
Add a comment
A
A
amir hamja
, US
Oct 24, 2018 2:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

HI skout I have account under the name Aaron or my email Incoherent.Vices@gmail.com and last night while I was using your app a message popped up saying you need to verify your account so I put in my phone number aND out of nowhere your app says my phone number is invalid which I did not understand since I use this phone number all the time. It would be fantastic if you could resolve this problem soon as I have a few people I need to talk to.
Thanks and all the best aaron

ComplaintsBoard
A
3:21 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello Skout I have made an account by the name Hector and then it has my age ( for example Hector16 ) a few days ago every time i open Skout app it pops up a message that says that i must put my mobile number for you to see that I'm not fake. OK i totally get that i do put my mobile number and where I;m from so i write my mobile number I'm from Greece so i...

Read full review of Skout and 6 comments
ComplaintsBoard
D
12:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout being blocked

HI my name is James, and I have really know idea why I'm blocked from account. From what I read on the "Please fill in" it said many people think your fake and that they wanted to give my number out. Which find nothing bad at all, but while I tired that, it didn't except myphone number in USA. Anyway I've told people when I text them that I'm not fake, I give them my snap if they really think I'm fake your some type of app to actually see the person. So it be amazing if u guess can fix this problem. I would appreciate it. Please notify me on my email which is

[protected]@gmail.com thank you
Sincerely James A

Read full review of Skout
View 0 more photos
Hide full review
ComplaintsBoard
M
12:35 am EDT

Skout login

I have downloaded Skout, sent my mob phone number and what country I reside in, I then received a code to punch in which I did only to get asked to put in my phone number and what country I in, I do this and again I get a code to add which I Doo only to be asked yet again to put in my mob phone number, and this just keeps repeating I have tried to redownload Skout again with the same result. But I was once on Skout and chatting and was kicked off. I do not know why it just happened but I have not been able to login since

Read full review of Skout and 3 comments
Hide full review
3 comments
Add a comment
O
O
olafxd
, US
Aug 11, 2017 1:14 am EDT

i have same problem

A
A
Εκτορας Αρκουλης
, US
Jul 14, 2017 3:22 am EDT

That happens with me too all the time

O
O
oblation
, US
Jul 14, 2017 10:33 am EDT

What did you do to fix this kind of problem? Please help me! I also cant logged in because of this same problem. HELP

ComplaintsBoard
D
6:41 pm EDT

Skout blocked account

There was this dude that sent me multiple unwanted DICK pics and he also told me to send a picture of my boobs. I tried messing with him by saying 'Will you give me money if I send one?' (I just told him this because I got tired of people on this app asking for nude photos). He said no, then I said 'Ok. Then no pics.' But then I also told him that I was just kidding. Then I sent a cropped photo of a man's boobs (it looked like actual woman's breasts). He obviously thought it was a woman's. Then I asked him 'if he wanted to see the photo with my face on it' so I can reveal that it was not me but a man. He said yes and I sent the actual photo. He then proceeded to tell me that the man was my father and that my father was gay. Which makes no sense at all so I told him that he was a [censor] and reported him.

But then when I tried to use the app the next day, my account was 'banned' because I broke their terms. I emailed support and they told me that I was banned because I was 'soliciting money for SEXual photos'.

If this [censor] read the whole thread, she would've known that I was messing around with this dude because he disrespected me by sending photos of his ugly [censor].

If I was really trying to solicit money, then I should've done this to more than one person. And why the [censor] would I report the man I tried to solicit money from? I know that they will see our conversation so I'll also be in trouble if I did that.

This dating app caused me a lot of trouble because now, I can't find the one actual guy who I was having a very very nice conversation with. Thank you very much for ruining that for me Skout.

Jesus [censor]ing Christ.

Read full review of Skout
Hide full review

About Skout

Skout is a social networking platform designed to help individuals connect and expand their social circles. Established with the aim of fostering connections among people regardless of distance, Skout offers a variety of features that facilitate communication and interaction among its users.

The platform provides a user-friendly interface where individuals can create personal profiles, share photos, and post updates about their lives. One of the key services offered by Skout is its location-based socializing feature, which allows users to find and connect with others in their immediate vicinity or across the globe. This feature is particularly useful for those looking to meet new friends, find potential dates, or simply explore different cultures and communities.

In addition to its social discovery features, Skout includes a chat function that enables real-time messaging between users. This can include one-on-one conversations as well as group chats, providing a space for users to engage in dialogue, share interests, and build relationships.

Skout also incorporates a variety of interactive elements such as virtual gifts and emoticons, which users can send to one another to express interest or appreciation. The platform employs a points system, where users can earn or purchase points to unlock premium features or send gifts.

Safety and user security are considerations for Skout, and the platform includes measures to ensure a secure environment for its users. These measures include the ability to report inappropriate behavior and block users who do not adhere to the community guidelines.

Overall, Skout's services are centered around creating a dynamic and engaging social network where individuals can connect, interact, and form new connections, whether they are looking for friendship, romance, or simply to broaden their social horizons.

Skout Customer Reviews Overview

Skout is a social networking platform designed to help individuals connect and expand their social circles. The service primarily focuses on location-based networking and dating, allowing users to find and interact with people nearby. Skout offers features such as profile creation, chat functionalities, and the ability to "check-in" at various locations, facilitating meet-ups and social interactions. The platform is accessible through its website and mobile applications, catering to a diverse user base seeking social and relational connections.
How to file a complaint about Skout?

Here is a guide on how to file a complaint against Skout on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Skout in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Skout. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow each step carefully to effectively file your complaint against Skout on ComplaintsBoard.com.

Ratings on other sites
Trustpilot
Trustpilot
1.2
107 reviews

Overview of Skout complaint handling

Skout reviews first appeared on Complaints Board on Oct 18, 2010. The latest review A Cautionary Tale: Skout - Proceed with Care was posted on Mar 8, 2024. The latest complaint *urgent attention* live stream user ' jesse ' : hate speech, suicide enabler was resolved on Sep 04, 2019. Skout has an average consumer rating of 1 stars from 1257 reviews. Skout has resolved 9 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Skout contacts

  2. Skout phone numbers
    +1 (888) 531-7703
    +1 (888) 531-7703
    Click up if you have successfully reached Skout by calling +1 (888) 531-7703 phone number 0 0 users reported that they have successfully reached Skout by calling +1 (888) 531-7703 phone number Click up if you have UNsuccessfully reached Skout by calling +1 (888) 531-7703 phone number 1 1 users reported that they have UNsuccessfully reached Skout by calling +1 (888) 531-7703 phone number
    +1 (215) 862-7832
    +1 (215) 862-7832
    Click up if you have successfully reached Skout by calling +1 (215) 862-7832 phone number 0 0 users reported that they have successfully reached Skout by calling +1 (215) 862-7832 phone number Click up if you have UNsuccessfully reached Skout by calling +1 (215) 862-7832 phone number 0 0 users reported that they have UNsuccessfully reached Skout by calling +1 (215) 862-7832 phone number
  3. Skout emails
  4. Skout headquarters
    301 Howard St Ste 1500, San Francisco, California, 94105-6611, United States
  5. Skout social media
Skout Category
Skout is related to the Dating Services category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Skout?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Skout Customer Service. Initial Skout complaints should be directed to their team directly. You can find contact details for Skout above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.