SkipTheDishes
reviews and complaints

I would like to complain about your driver with license plate CFDL 800 Hyundai Elantra, grey colour

He was delivering food to 115 Long Branch in Toronto on July 19 at 2:15pm

He parked without consideration to others, so other car was not able to park. When I asked him to move so I can parallel park behind him. He told me to wait. He dropped off his food and I waited for him to move the car. When I asked him to be more considerate next time and not to take two space he started to shout at me. There was no reason to shout

I asked him to stop screaming at me be he never did, he kept yelling at at in his own language I took picture of his license plate as a proof who I was talking to. Not sure why but he did the same.

When I was walking away he kept screaming in his own language.

Hello my name is Patrick Charles and my Visa credit card was charged twice. These charges were posted on my account on June 29th for $20.33 and $33.88 respectively. Expenses I did not make.

Please see attached Visa statement. I don't have any further information to share.

My telephone number is [protected]

My email address is patrick.[protected]@rbc.com

My order did not arrive. I ordered from the wine rack on Islington Avenue in Toronto two bottles of wine at around 10:30 AM. I got a notice telling me the courier had arrived so I was at the door. He did not arrive and then the next thing is I was asked to rate how good he was. Obviously I couldn’t do it because I never saw him and I have not received my order and I have been charged for it

Never placing another order with this company-

Simple mc donalds order (30.00) had to be thrown away - (not the first however, every company is worth a few shots... Not this many)

Food was a mess and completely "disregarded the order" which was very clearly ordered online.

Had to in fact, go out and buy food after waiting/paying for the delivery... Wtf?

Cannot rely on a food delivery service than cannot delivery even the most simple requests-

Complete waste of money, again... Not returning to their services nor would I recommend (particularly, if children may be involved)

My app says my order was delivered but I did not receive it. There is no one to speak to. I had to residential order and go pick it up myself. I am very upset at having to leave work and go pick up another order I already ordered and paid for. The app says Lorraine delivered my order, horrible customer service. I checked neighbours and nothing was delivered.

I put in the right address and the app showed that the driver was coming to my address but, the driver went to the wrong address and I never received my order and they will not give me a full refund. I really need my $50.00 back. As I am on disability and I don't have a penny to waste. I want my refund in full back on my debit card as soon as possible. I need someone to help me, please.

Today at June 30th 168 ave - 106 ave Edmonton, Alberta, @ 7:25pm skip the dishes driver name Waseem, delivered an order from Circle K in a red car license plate Alberta ? 4009 threw garbage onto the road, when asked to pick it up he totally ignored and got in his car and drove off.

Place an order at pita pit and driver never showed up with my food. This is theft I paid over 30 dollars for food that I never received.This is not the first time either and when I tried to contact support about it there is no one online to fix there f**king mistake this company is garbage and all restaurant owners should stop using them. Iam very disappointed in customer service for this company it's horrible they can't even have staff available but still take orders ,if your taking orders your customer service should be open too.

Placed an order and after waiting an hour I see the car drive all over on the app and Didn’t go to my address nor deliver to my address. I messaged the chat line because there is no number to call anyone and they were extremely rude and said the driver said it was delivered so they wouldn’t look into it any further and rudely said they wouldn’t refund me either and if I had a complaint to email them. I asked for someone to call me numerous times to which they just kept saying no one would call me and I wasn’t getting a refund. I emailed them and they said the same that I wouldn’t get a refund either because I am not satisfied with there services etc. i emailed them saying this is theft they are stealing my money and didn’t deliver the food I had ordered. I said it’s a complex of over 200 houses and they must of given it to the wrong address. I even told them I wear walking all over trying to find it maybe at one of the other houses but couldn’t see it. Just horrible customer service and they stole my 40$ for my purchase that I didn’t receive.

I ordered 5 meals from McDonald’s and included a tip but only received 4 and issuing a refund without bringing my child their dinner is t enough. I want more than the price of the happy meal since Ive had to now go out and buy her a new dinner completely defeating the purpose of ordering it and I tipped the driver who obviously doesn’t know enough to check the order. I’ll never order again

I check before ordering the delivery time was 35 to 42 minutes, so I was ok to order for kids and me, now the order has been more then 45 minutes and the kids are starving, and it says I got to wait another 53 minutes? what is this? plus I tip well, and this is the service I get? I got kids that are not happy to not have their food, its not a playstation I order its mcdonalds

Ordered one of your promotional emails sent to my private email through your company which I purchased

30 bucks skip shopping to receive 15 dollar McDonald's voucher

30 minute customer service chat which was like pulling teeth acting like I am out of line to ask for my $15 voucher that wasn't sent in the first place completely disappointed on all levels with your company

Half of my order([protected]) was not delivered on June 12, 2022. Order was placed at 2:08pm; waited for more than 60 mins for the order; only half of the order was delivered. After a long stuggle, I was able to get the refund credited to my credit card. No one bothers to work on getting my food delivered even when I ask for it.

On June 3rd 2022 we started an order at 1201pm order #[protected]. Order said it would take about 30 minutes for delivery. Updates to tracking kept happening and after an hour it said it was delivered and asked us for a rating on service. We did not receive the order.

Started a chat with customer service and they apologized and refunded us in skip credits. We were then required to reorder again if we wanted food. I mentioned on chat that we have been waiting for well over an hour, no food and nothing offered for inconvenience. Chat person said he could give us $7 skip credit. I mentioned that didn't seem enough and advised I would escalate. We then reordered (our mistake I guess) at 1:27 order #[protected] - same food and same restaurant. It said 1/2 hour for delivery and has now been over an hour and the track order is still indicating 'driving to restaurant'. So we made initial order at 12pm and it is now 2.5 hours later and still no food and no expectation of food for at least 30min-1 hour I would guess. Terrible client service.

June 3, 2022 11:15 AM Newfoundland time

I placed an ordered for McDonald's at 11:15 AM for lunch (order #[protected]) that cost me $23.01 and I did not received my food 2 hours later. I could not phone skip the dishes because I could not find a phone number. Please bring me my food because I am hungry and you should refund my money for the inconvience.

Thank you

I was charged twice for the same item on May 29, 2022 and need one of the charges reversed. They were both placed on my credit card

Thank you

Dawn St. Angelo

The item was cancelled the number was [protected] but I was still charged. I would not order the same item separately that the same day .That doesnt make sense

The amount was $51.53 on May 29, 2022

I started the night, as I always did. I ordered from Skipthedishes. I tipped my driver 15%, and I waited for my food.

Tracking the driver on the app, I got to see when he arrived to the store. However, after that he refused to update his gps and drove out to godknowswhere, marked the food as delivered, and now I am stuck without my food (hot or cold), and I'm less $40.

When I went and filed a support ticket on the order, I was greeted with an INSTANT refusal to allow for refund. And that was for the refund of the food and not their driver's tip as well.

Without a number to call, a website with a live chat that won't load, and no response to any emails. I get to go hungry and less the money I started with. Leaving me with a VERY bad taste in my mouth.

I'm not paying for a product I never received. And I'm not paying a tip to a person that can't deliver my food properly.

I pre ordered from Skip the Dishes for delivery between 6:45-7:15. After waiting until 8:00 pm I emailed the chat support to see why the delivery driver was 18 minutes away for an hour now. I phoned the restaurant and they said it was finally picked up however it had been cooked and packaged for over an hour.

After requesting a new driver is assigned to pick up and the assurance it was on its way it didn't arrive until just after 9:00pm. The pizza was hard, luke warm and all the cold dipping sauces were warm.

I received the tip back which was $5... Skip the dishes said we would be satisfied with the quality of the order... we were absolutely not.

order#[protected]...36.65...refunded.17.65...balance.of.refund.to.make.right...partial.refund.onlty.19.00...owed...thanks...senior.man.on.fixed.income...money.very.tight.

Hello team

No one cares to reply from 5 months its been 30 emails no reply , no call support

> It has been 5 months since my account is not active

> In December I received an email stating please upload documents but as i was not so active in my busy schedule I got no chance to submit it and my account got deactivated and then I mailed for more then 15 times , called for support but got no response I even submitted all my confidential documents in email but again no response , I have changed my account by logging in from laptop and changed all required documents but still waiting to account get activated I am recently facing lots of issues

> Please help out