SkipTheDishes
reviews and complaints

I have had 4 incidents where either my food was cold, order was not taken until 20 minutes later or the place is closed and I find out 30 minutes of waiting... This is the last straw, I am currently waiting for my food now but I do not want it anymore.. I want a refund for the food and will not accept it.

4 times too many I tried to give the benefit of the doubt but there is no reason for this.

[protected] - no acceptance on order for a while
[protected] - cancelled cause they are closed
[protected] - (Cold food, random veggies in the pie not what I requested)
[protected] - (Cold food)

I received an order from Mcdonalds today, and nothing was right it wasn't even my order I called McDonald's they told me that if they were having issue and if I could call and let you know, they refused to replace my order, so its moving day and one person got to eat because that is all that was in the bag, I was charged 37 dollars i was trying to talk on chat and got disconnected as we are in the middle of moving I think I should get a credit and what I ordered. I would like something done about this, as I have spent a lot of money not only with skip the dishes but all the restaurants, this is not a good way for McDonalds start off woth skip the dishes

Over the past few days I tried placing orders and they try to process then automatically cancel. I contacted customer service and they told me my account was suspended until they could provide me better customer service. I asked for clarification and they went in to comp, aunts I made about past orders. So I complain when a restaurant gets my order wrong. This is an issue? I then asked to speak to a manager and I was assured one would call me back right away. They didn't. Then I checked my bank statement and noticed one of the cancelled orders had been charged to me anyway. Worst company I've ever dealt with.

ON july 6th 2018 I place an order with Fusion seafood the order was never received so when I report it to customer service I was told not to worry I could get a store credit or a refund I chose the refund because I was having too much trouble with getting my food in the past. WI here live the apartments are building A thru K and can be a little confusing to the delivery person all building have a 501 that why is important to know the building letter I'm in building D and sometimes there in peoples in the lobby who would let people in I really think this order was token to the wrong apartment I'm still looking for a refund or I would have to dispute t with my bank.

Skip sounds like a great idea, letting you get take out for items you normal wouldn't. If it works great.. however the second you have an issue all hell breaks loose.

Contacting there service department is a joke, nothing but broken English answers and all they can do is say they are sorry, I had an order over an hour past the delivery window, and skip would still not refund it, they offered Skip credit, which does you know good when you have already missed your lunch window and why would I want to risk another bad order.

Eventually I get an E-mail saying I was unreachable and my lunch could not be delivered. I work in a small office, where I can see the door of the building, no Phone call or person ever walked to the door.

Yes I got skip credit, however it took 30 minutes of talking with there broken English costumer service and I ended up eating two hours later.

Again, when it works awesome, second something goes wrong good luck!

SkipTheDishes processed a $50 order for me when visiting Edmonton. The App did not indicate it was pickup only and then closed out. If I did want to pick up the order the APP did not tell me what location. I attempted customer service, but they did not believe the APP could make a mistake.
So @SkipTheDishes has my money, but I never did get food.
Then they closed the chat and removed the history, I do screen shot it all however.