[Resolved] Singapore Post (SingPost) — letters not delivered by singpost
My address is: 33 Club Street, Emerald Garden, #06/07 Singapore 069415
I have lived at that address for 8 years.
Letters and parcels are not being delivered. The latest, a letter from my bank with confidential information in, NOT delivered. The bank was informed it was an incorrect address. It was not.
Birthday cards and gifts have been sent from abroad and NOT been delivered.
You only realise there is a problem when something you expect does not arrive, so the problem may be more frequent than I know about.
Please inv estigate with the postman.
Mrs G Hinchliffe
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Singapore Post (SingPost) Customer Care's Response, Sep 10, 2019
Hi, Mrs G Hinchliffe. Thank you for your feedback. Please raise your feedback via our website at https://www.singpost.com/contact-us/service-enquiry and one of our consultants will get in touch with you to address your concerns.
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