SUBMIT A COMPLAINT

Singapore Post (SingPost)delivery notification letter

1
D Dec 02, 2019

I had a bulky parcel from overseas which was left at the Singpost branch for collection. Unfortunately there was no delivery notice left at my mailbox or doorstep and straightaway I received a reminder to collect my parcel within 6days. This is definitely unfair to have said that the parcel has been left at the post office for 10working days. I was only notified way later and again unfortunately I missed the collection date. It was no longer at Singpost. This is not the first encounter from Singpost that no delivery notification was provided and there I am always receiving a final reminder. Is this the practice of postman these days?

  • Singapore Post (SingPost) Customer Care's Response · Dec 06, 2019

    Hi, Daphne. We are sorry to hear that. You may contact us at 1605 or via our website at https://www.singpost.com/contact-us/service-enquiry for us to assist and investigate on your case. Thank you.

Post your comment