Simon Giftcard / Visa Debit Us Bank Card — Stolen money off of my Simon gift card!
I was given a $50.00 Simon Giftcard Visa debit card from my company of over 7 years for a Christmas present the week of Dec 17, 2007. The card was placed by myself into my wallet only and never touched or removed from my wallet the minute it was given to me. I only live with my 56th year old husband of 17 years, there is no way the card would or could have been removed from my wallet by anyone. That following weekend I went to check online where I could spend the giftcard beside the Tyrone Mall. Just to double check my $50.00 bal which was written on my simon gift card it showed a bal of $2.99, I immediately called your customer service company which confirmed the same balance & tried to tell my that I went to Bed Bath & Beyone on 12-24-07 for a purchase amt. of $37 something, I told her that nor I or my husband never left our house on that particular date nor have I used the card since I received it. She told me to make a customer complaint within 10 business working days, which I am doing now. The CEO of our company Marie Edmondson told me she purchased the giftcards from within the company, she does not pull them off any outside store shelf and the she stores them in a vault. Therefore we feel the tampering of my stolen money from the giftcard came from within the company where all the card were purchased. That was MY MONEY, not for a thief to steal from me. Therefore again, I feel I should be reimbursed the $50.00 that was wrongfully taken from my card. I was so looking forward to purchasing at least a pair of tennis shoes for my work.