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Shriram Properties
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1.8 10 Reviews

Shriram Properties Complaints Summary

2 Resolved
8 Unresolved
Our verdict: When using services from Shriram Properties with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Shriram Properties reviews & complaints 10

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4:24 am EST
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Shriram Properties - Bought a land, the deal was a nightmare and document was torn and total harassment for months

I booked the first plot in their Golden Acre much hyped plot near Chennai. They booked , took the money in full . Never bother to give me a receipt of any transaction. Their sales people were active in closing the deal and taking money. the moment it went to customer care , the whole harrasment started. Sales people will not lift phone , neither the...

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6:10 am EDT
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Shriram Properties Sales misrepresentation and unit discrepancy - seeking immediate resolution

Dear [Apartment Management/Reservation Team], Crm,

I hope this email finds you well. I am writing to bring a serious matter to your attention regarding a recent property purchase that I made with your company. Regrettably, it appears that I have fallen victim to deceptive sales practices, resulting in the purchase of a unit different from what was presented to me.

On 12/3/2023, I engaged with your sales team and expressed interest in purchasing an apartment unit within Shriram properties Guduvanchery. During the sales process, I specifically inquired about the availability of units on the 4th floor and was assured that there were units available for purchase on that floor. Relying on this information, I proceeded with the purchase, only to discover later that the unit I acquired is located on the 7th floor instead.

The circumstances surrounding this incident are deeply concerning to me, as I believe I have been deliberately misled and that important information regarding the available units was intentionally concealed. This misrepresentation has resulted in a significant discrepancy and a breach of trust between your company and me as a customer.

I would like to highlight the following points of discrepancy:

Floor Location: I was unequivocally informed by your sales representative that there were available units on the 4th floor, which I specifically requested. However, upon further investigation, it became evident that the unit I purchased is situated on the 7th floor, which is not what I intended or agreed upon.

Sales Representation: The sales representative I dealt with deliberately withheld information about the unavailability of units on the 4th floor, providing false assurance that such units were indeed accessible for purchase. This deceptive practice has resulted in a significant inconvenience and disappointment.

Buyer's Expectations: The choice of the floor for my prospective apartment unit was of utmost importance to me due to personal preferences and considerations. The unit on the 7th floor fails to meet my expectations and requirements, which were explicitly expressed during the sales process.

What was the assurance given by the salesman (Robin) was that the apartment will be handed over by june.

I clearly stated my health issue and my elder son's education was based on the statment. Now I got the update as the apartment will be handed over only by October.

I demand an explanation or else I want any higher person to speak to me I have been trying to reach since a month

There is a new block available getting handed over. If possible, can I get the apartment unit there?

I insist that you take immediate action to rectify this situation. My preferred resolution would involve transferring the purchase to a unit on the 4th floor, which was originally promised and to which I agreed. I trust that your company will take the necessary steps to honor its commitments and ensure that the actual unit I purchased aligns with the representations made during the sales process.

I cannot stay on the 7th floor with a born baby. There are units available but they do sell it now.

I am asking for a change of unit

Furthermore, I expect a prompt response outlining the measures you will implement to address this issue, prevent its recurrence, and restore my confidence in your company's integrity and professionalism.

If I do not receive a satisfactory response within a reasonable timeframe, I will have no choice but to seek legal assistance to protect my rights as a buyer. However, I genuinely hope it does not come to that, as I believe in resolving matters amicably and trust that your company shares the same sentiment.

Please be aware that I have retained copies of all relevant documentation, including emails, brochures, and any other materials that can substantiate my claim. If there are additional details or evidence required to facilitate your investigation, please inform me promptly.

I anticipate your immediate attention to this matter and a swift resolution. I trust that we can resolve this situation promptly and restore my faith in your company's commitment to ethical and transparent business practices.

Please find the attachment below for your reference.

Thank you for your urgent assistance.

Yours sincerely,

Sharath J

[protected]

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11:26 am EDT

Shriram Properties Stopping basic needs like Water and other services

I am a resident of Shriram Shankari Apartments in Guduvancherry. SSPL has stopped the basic needs like Water, security, housekeeping and other services stating various reasons. This is disgusting. People here are suffering.

We are been suffering since the time we purchased the flat here. Very Very poor management and not customer centric. No value for money.

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Is Shriram Properties legit?

Our verdict: Complaints Board's thorough examination reveals Shriram Properties as a legitimate entity with notable strengths. Despite a 20% resolution rate on customer complaints, which invites a closer look, Shriram Properties stands out for its commitment to quality and security. Clients considering Shriram Properties should delve into its customer service record to gauge compatibility with their expectations.

Shriram Properties earns 94% level of Trustworthiness

Perfect Trust Endorsement: Shriram Properties achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Shriram Properties. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Shriram Properties has registered the domain name for shriramproperties.com for more than one year, which may indicate stability and longevity.

Shriramproperties.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Shriramproperties.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Shriramproperties.com you are considering visiting, which is associated with Shriram Properties, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Shriram Properties's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 20% of 0 complaints were resolved.
  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Shriramproperties.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The shriramproperties.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
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9:13 am EDT

Shriram Properties Non attending complaint despite several reminders and personal visits

I have booked a flat on behalf of my daughter who stays in pune in shriram suhana in bangalore. At the time of booking flat they said that the flat will be facing swimming pool. However, after sale deed was executed when we went to take over possession of flat it was noticed that they have erected a huge wall before the balconies of drawng hall and bedroom blocking air and any view. This was promptly brought to the notice of sales team and also the customer care incharge of the company. They assured for redressal of complaint soon and correct the position. Despite reminders in person and by emails there is no change in the position and they even did not reply tour emails. A period of over 4 months is elapsed to this facts. Will the company take trouble to inform the correct position.

Deepak dehadrai

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7:43 am EDT

Shriram Properties Non issuance of katha for shriram signiia flat

Shriram Properties have sold me a flat in Shriram Signia Project in Electronic City, Bangalore.
They forced me to complete the registration formalities for the flat by paying complete amount in March 2016 even when the Building did not have an electric connection.
Now they are asking me to occupy the flat but they do not have an occupancy certificate .
Construction is still going on and they are not bothered about the safety of the occupants when the construction is still on.
They have also threatened me to impose handling charges in case I do not take possession of the flat and are stating that warranty has commenced for the flat.
All this is happening when they completed the project one year beyond schedule and they have not yet paid any compensation for the delayed period as promised earlier.
This shows the unethical practices followed by them.

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11:48 pm EDT

Shriram Properties Non responsive customer service

I have taken a property in Shriram Surabhi and have been following up with Shriram Properties for Khatha for two years now.
No. of emails sent to them has not elicited response from them.
Because of the Khatha the bank issues are getting prolonged, even after sensitising them on the same.
Their customer Serivce executive Pinky is absolutely careless and insensitive. I do not understand how the company can appoint such insensitive person to be a customer care executive.

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10:05 pm EDT

Shriram Properties Non issuance of Khatha after 3 years and several follow ups

I have purchased an apartment in Shriram Surabhi, Bengaluru and have been following up with customer care and other management officials of Shriram Properties for issuance of Khatha for last 3 years.

These people are a bunch of unprofessional guys who appears to be lowly paid and hence do not respond to the customer complaints and mails.

They keep chaning often and are least bothered about the customer issues.

Pl stay away from Shriram properties and do not fall prey to their calls and advertisements for apartments.

Sunil Walunjkar

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11:52 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Shriram Properties - DONT BUY FROM SHRIRAM

STAY AWAY FROM SHRIRAM PROPERTIES... DONT GO BY ADVERTISEMENTS IN PAPER. DO A REALITY CHECK... JUST VISIT THE LAST PROJECT THEY COMPLETED. SHRIRAM SAHANA AND SHRIRAM ADITYA... BOTH ARE DELAYED BY A YEAR... QUALITY OF WORK IS PATHETIC...

Read full review of Shriram Properties and 8 comments
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5:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Shriram Properties Unethical builder!

They (www.shriprop.com) sold me a flat on 8th floor of Shristi Apartment in Blore, without the approvals the state authorities. They coolly collected all the payments till hand over date & then informed me about the problems in approval for 7 & 8 floors. Offered to refund my money & obviously I refused & asked for compensation. After prolonged negotiations, they agreed to return my payments with interest & first refusal of right to the same flat at original price, after the approvals are obtained and confirmed it in writing. But did not honor the written commitment when the approval was finally obtained, becoz the flat rate had gone up . I had raised the issue to the Shriram Group Director in Chennai & CEO in Bangalore but no use. .Currently the case is going on in Consumer Forum. They are taking childish stand that the letter from General Manager (Marketing) on company letterhead was a casual offer & not binding on company! I hope to get the justice in courts & show them the power of consumer rights!

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kingshuk
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Sep 11, 2008 5:57 am EDT

i hav full sympathy with shekhar, he should get justice.i dont kno why builders cheat so much they dont respect the value of our hard earnd money.they should b punished nd their lisence b cancld.i thought buying flat in bangalore, but nw sud b really careful.nd a complete nooooooooooooo to shriram properties.bloody cheaters.thanx shekhar.

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10:47 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Shriram Properties - poor construction

Dear readers, This is not just out of shear frustrations or anything of that nature or nothing against the giant shriram founders. The guys sitting in the middle selling the properties and the 'so-called' contractors shriram is hiring and the kind of issues they leave to you to live with. The #s selling you the property are rude when you report or ask them...

Read full review of Shriram Properties and 22 comments
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+91 804 022 9999

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www.shriramproperties.com

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