The complaint has been investigated and
resolved to the customer's satisfaction
Resolved Andy Wilson Teresa CwikSHOWHOMES AMERICA

HERE ARE SOME EXCERPTS FROM AN ACTUAL HOME MANAGER CONTRACT!!! Read Before You SIGN!!! These are of SPECIAL INTEREST Since This Company can Cause Problems for The Home Manage/ Home Tender and Homeowner ALIKE...

Below is What the Home Manager will have to sign: Basically, if you do not adhere to your 'performance obligations', a term very loosely constructed, kiss your furniture goodbye! 'Performance Obligations' are determined by the Showhomes Manager/ Owner. There is a general manual they follow, however, when you question the contents of this manual, Showhomes will refer to it as a 'guide' with 'many other things not listed in it'. $250 Fines for NON-PERFORMANCE For EACH INCIDENT???? Increase the Deposit by 25% ??? Give all SECURITY INTEREST in YOUR FURNISHINGS AND ARTWORK ???? - How does all this SAVE SOMEONE MONEY ???? I'm surprised they didn't ask for the rights to your first born child !!! LOL!

4.5. Security Interest. As further security for the payment and performance of your obligations under this Agreement, you, by executing
this Agreement, grant us a first priority security interest in all furniture, furnishings, accessories, artwork and other items of personal
property that you place on the Property at any time after the date of this Agreement (collectively, “Contractor’s Items”). You authorize
us to take all actions and execute and file or deliver all documents or instruments, including without limitation a UCC-1 Financing
Statement to perfect and continue the security interest created by this Agreement. You agree that, if you fail to pay or perform on a
timely basis any obligation created by this Agreement, we may exercise our rights respecting Contractor’s Items available to a
secured creditor under the Uniform Commercial Code in effect in the state where the Property is located. As long as no defaults
exist, and you have paid or performed all obligations arising under this Agreement, we will take all actions necessary to release our
security interest, promptly after this Agreement terminates.

3.4. Risk of Loss. You assume the entire risk of loss or damage to all Showhomes Furnishings on the Property from any cause other
than the intentional or negligent actions of us or our agents, employees or contractors. If there is any loss or damage to Showhomes
Furnishings that is your responsibility under this Section 3.4, you, at our option, will either make the repairs necessary to restore the
Showhomes Furnishings to good condition, replace the Showhomes Furnishings, or reimburse us for the replacement cost of the
Showhomes Furnishings.

4.3. Late Fees and other Remedies. If we do not receive the Monthly Fee by the fifth day of any month, or if any check delivered by you
is returned unpaid for any reason, we may charge you a late fee equal to the greater of five percent (5%) of the unpaid amount or fifty
dollars ($50.00), and may require you to increase the security deposit required by Property Schedule by up to twenty-five percent
(25%) of the initial amount. In addition, if we notify you of any material failure to perform under this Agreement, and you do not rectify
this within three days after our notice, we may charge you a non-performance fee of up to $250.00 per occurrence. The imposition of
any late fee or non-performance fee is in addition to any other rights and remedies available at law, in equity or under this

Do you really want to get involved with company that will put LIENS ON YOUR PROPERTY when you are trying to SELL IT! Your Real Estate AGENT Wouldn't do That...But, Showhomes WILL !!! If you stay with them OR NOT...WHETHER they provided the service you expected OR NOT...YOU WILL STILL HAVE TO PAY THEIR FEES !!! If YOU CANCEL the contract, for ANY REASON, you pay a cancellation FEE. THIS COMPANY WILL BE YOUR WORST NIGHTMARE...And all you were trying to do was sell your property...

6. Payment for Services. You will pay us for the Services as follows:

Set-up Fee. The “Set-up Fee” is fully earned on the date a Home Manager first occupies the Property (the “Set-
Up Date”). The amount of the Set-Up Fee is $3, 500 which is due and payable upon closing of the sale of the
Property or termination of the Agreement.

Success Fee. 1%

Home Manager Conversion Fee. $3, 000.00

If at any time during the Term or one year thereafter you and the Home
Manager, or any person to whom we have shown the Property as a prospective Home Manager, enter into any
agreement regarding a lease or other arrangement for sale or occupancy of the Property other than under this
Agreement, you will pay us the setup fee and success fee as designated above.

Lease Conversion Fee.
If at any time within the Term you lease or offer to lease the Property to anyone other than
a Home Manager you will pay us the setup fee and success fee as designated above.

In order to secure payment at closing, this Agreement may be recorded by either party at any time
before the closing of the sale of the Property. The recording of the Agreement shall create a valid lien
against the title to the Property in regard to payment for the Services rendered by us. This lien may be
released only by us. You authorize us to add the legal description of the Property as an Exhibit to this

9. Additional Terms. Should Homeowner terminate this contract for any reason, except sale, within 60 days of
signing Homeowner will pay a termination fee in the amount of $975. Should Homeowner terminate this
contract for any reason, except sale, within 180 days of Home Manager placement, Homeowner will pay the
setup fee. Should Home Manager move from this home Homeowner agrees to give Showhomes a period of
30 days to replace, and in this case, if unable to refill Showhomes agrees to discount the set-up fee to 1750.


  • Ra
    Raulmoreno Aug 16, 2014

    I ended up signing with a company called K & J Design Group out of Atlanta. I entered in an agreement to be a home manager here in Florida. They are a nightmare and now I understand why. The Manager of this company is Kristy Ortega and after doing a little research I found out that she worked at Showhomes before. And actually her husband JJ Ortega is the son of Dan Ortega, the founder of Showhomes. I didn't do my homework and fell in their trap. Not only the kept my deposit, they charged my an entire month because I didn't give them enough notice to leave. Everything with this company is temporary except when you tell them you are leaving. They charged a Credit Card without any authorization for fees and charges that you never incurred. They also charge you an upfront fee that is not refundable. In the end, when is too late, you realize that you are not saving any money. Quite the opposite. You are working full time, providing inventory and paying to be harassed. Don't do any business with these people from K & J Design Group. It is not worth it in any way!!!

    0 Votes
  • Je
    Jennifer67 Jan 06, 2013

    I was in the Colorado area showhomes...what a scam. They are nice in the beginning, then change quickly. We lived in a million dollar home and the vaccum system, refrigerator, outlets, door handles...the list goes on and on and they ; that is showhomes says the owner doesn't want to fix and they didn't fix. I read that showhomes is responsible for upkeep on the homes; that is what the money they receive does if something happens...but our showhome people pocket all their money. We were suppose to be called and told of showing a day before; we got one hour or less...even had to take my daughter that was bed ridden due to a accident out for four hours, because they would not accommodate us and they didn't even come for a showing on that day. Told us once that we shouldn't be in our pj's on a Sunday afternoon, because they were showing the home in 45 minutes, we asked her to get them to give us a little time and she acted like how dare you ask me to do that and she never did; she told us when it was showing; not would it be ok...not what they told us upon renting. So if you think you are getting something too good to be TRUE...well believe it is too good to be's a lie; making money for showhomes and they are not doing their part. They are ripping home owners off also..letting things go not fixing them, so sad for people to make this program have negatives in Colorado Springs. DON"T use showhomes of Colorado Springs, CO or Denver, CO.

    0 Votes
  • Bb
    bb4804514 Sep 20, 2012

    There is the critical conflict of interest in the Showhomes home manager model - the only way they make money is collecting rent from the house manager as a tenant - so they don't want the house to sell so the income stops. They can make more in rent than any 1% fee at the end. So think twice hiring any company with such a confliected model - they want your house to sell fast but not really because that costs them too much money in moving costs and lost rent. What owner would allow a company to place a tenant in a property and not have a real estate company or protect the owner with a lease. Run away from this scam

    1 Votes
  • Li
    lindawhite May 31, 2010
    This comment was posted by
    a verified customer
    Verified customer

    i do remember teresa cwik kept my deposit after i moved out of a property that you were supposed to return after 30 days when you worked with andy wilson at showhomes before starting your own staging company.
    i want my money back!!! if you want people to stop writing stuff about you and your company all over the internet, why dont you just do business right and quit ripping people off and talking about reading the 'fine print' and BS like that...???? THERE"S AN IDEA! but you have been and are too stupid and too stubborn to deal with by ANYONE. no wonder you have so many haters and complaints about you on the internet... and now your'e gonna blame a couple of people for all your mistakes???? NICE... same old teresa cwik. just blames everyone else but herself...

    1 Votes
  • De
    Denise M Apr 17, 2009

    This company was the worst company I have EVER Dealt with. They lied and cheated me out of money. Kept my deposit, sign up fee and first month fee and NEVER put me in a house like they promised.

    1 Votes

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