The complaint has been investigated and
resolved to the customer's satisfactionResolved Show tickets — Extreme overbooking
resolved to the customer's satisfaction
CBS overbooks thir audience tickets to the degree that a guard at the gate explained if you want to be sure to get a seat, you have to camp overnight (on the sidewalk?) to be in line early enough. I arrived at 7:10 AM, after traveling 1 1/2 hours to get there, 1:20 earlier than stated line up time of 8:30AM. The ticket was not honored due to overbooking.
While the warning in the fine print on your ticket does say not all tickets will be honored, sleeping out to make the cut is ridiculous. I noticed another complaint a year ago was treated siilarily.
I suggest CBS hire an airline travel booking agent to better manage their overbooking. It is less abusive to innocent travelors expecting to be part of the audience.