Shopify reviews and complaints 66
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ecommerce site not working
#132918
Our new B2B ECommerce site is not working. We are using Shopify and Payfort. Shopify says the issue is with Payfort, Payfort says the issue is with Shopify. Neither can tell us what the problem is which leads me to believe they don't really know what the issue is. We are desperate to get this sorted and new tickets keep getting created, but it's almost two weeks down the line and nothing has been done to even attempt to rectify the problem. Please can someone assist us.
shopify business team closed my store
I had i shopifu e-commerce which is ihijabstore.myshopify.com and i couldnt pay shopify monthly fee because of my credit card limis was full. So i paid $110 dolar after that business team sent me message. She found my business risky and closed my store permenantly. I spend time and money for this shop and she dont give me any explanation. It couldnt be easy like that . I asked her i have which kind of risk? Or what was wrong wtih my business? She told me only that it is private i cant talk to you whatt? My business and i am your costumer i paid $180 for theme, i paid seo doc app. money i paid langshop app money and she tald me your business is risky... It wasnt be like that
never received order
Hello
I have attempted to contact the store I ordered from and have not received a response. They charged my account and nothing was ever sent. I have 3 emails in a matter of 2 weeks and no response. Please advise why I am able to do since I didn't receive the product and money was deducted from my account. There is no other way of contacting the seller and this is extremely frustrating
Item not received
i bought two camera 360 on 28 of June and until now i havnt recieve yet and everytime email then saying sorry for delay we will ship it soon and i ask money back they not going back to me
everytime differemt adress
HandyKey
ORDER #100354
Thank you for your purchase!
Hi Azzam, we're getting your order ready to be shipped. We will notify you when it has been sent.
View your order
or Visit our store
that the last email from them was to day
Mary Joyce B. Pablo (MyHandyKey)
Aug 16, 03:30 NCT
Hello Azzam,
Our apologies for the delay. Due to the incredible demand for the HandyDash recently, processing is taking longer than usual. We realize that this is inconvenient, but rest assured that your order #100354 will be shipped soon. You will receive a notification email once it has.
We appreciate your patience and understanding in this regard.
Regards,
Joyce
Customer Support
http://myhandykey.com/
Never received my item either - feel totally ripped off from Premium Tips
Hi xxxxx,
THANK YOU FOR YOUR PURCHASE. WE'RE GETTING YOUR ORDER READY TO BE SHIPPED
Only for this week!
Save Extra 50% on your next purchase (Only 1 item, Only this week) Code vip Coupon: '50Extra'
Click Link: https://goo.gl/bKojyX
Defective product wont be replaced under warranty
Http://i420.Myshopify.com policy
I420 llc
I420 is a leader in providing the highest quality vaporizers in the industry. All of our loose leaf vaporizers use medical grade stainless steel convection ovens to ensure a true vaporizing experience. We guarantee no combustion and no burning with all of our loose leaf vaporizers. All i420 products come with a 5 year no questions asked warranty and a 30 day satisfaction guarantee. All of our products were created specifically so that they require no maintenance. Start using i420 today and experience vaporizing evolved.
Charged my cc for $174 and got vaporizer i420 sky that failed within first week. Contacted the company since may of 2015 and now it is end of august. They say they shipped it, but no tracking and never arrives.
Find any other business but this.
Be aware that the website can block the tools
I used the website www.shopify.com, when I wanted to build my own website. I paid money for the additional services and tools, but one day the website didn’t respond to my actions. All tools were blocked and I could do nothing. I have no idea why, because all my attempts to reach the moderators failed. They didn’t reply to my questions and requests.
Do not set-up a merchant account with Shopify. I tried to use a prepaid card because I knew that Shopify auto renew was going to be a problem. And I was.
I was charged for over $ 300 for a service I have not used for a year.
Also Shopify claims ease of use to set up your site. B.S.
Stay away from Shopify. Hope this helps.
Shopify increase price $25 to $39 and website still show $25 its a bad way to attract customer 1st pay $1 for three month and then every month $39 NOT $25 very bad shame shopify
shopify does not sync with quickbooks as told it would in the sales process. You are holding almost 24k in credit card fees and not paying them out. Please complete the payout. please complete the payout
I ordered FashionRoar™ adjustable fit Cargo Pants on this website (https://fashionrooar.myshopify.com/) and I was delivered a wrong and defective product instead of what I ordered. I tried contacting them for a return but they have provided a fake email. I want my money back asap.
Order number #3386
I open a shopify store and didn't use it for a month so I went to close it , it said I had to pay a pound so I did then it said it didn't ho through so I sent another pounds , the another , then I closed it even tho they robbed me.of two Pound then today they took another pound even this my store is inactive and.I have a screenshot to prove it .
WARNING Not possible to cancel TRIAL MEMBERSHIP because none of the contact links work, none of the phone numbers work. THEY JUST KEEP ON BILLING YOU AND BILLING YOU. DO NOT FALL FOR THIS CON JOB.
On December 12, 2019 I purchased outdoor furniture for $147.00 and when I view my order it says that the website is no longer available. I am trying to get a phone number for my shopify so I can all and file a complaint. however, I have not been able to find a phone umber! this is a scam!
I've paid for 3 earpods and there's no info on it . Its been nearly a month . I want a refund please . This is considered a spam and it's not acceptable . Please fix this matter asap .
The above Scholls Premium Orthopaedic insoles were delivered to me over the weekend but are the wrong size what do I do? I have asked this question numerous times but no one answers me. I am retired so not too good on internet use sos call to me would be far more helpful.
Alan Myson
[protected]
I order a zebra scooter and got a email saying that as soon as my Order is shipped they will let me know . But the company has been shut down . Please let me know if I'm going to get this product or is it a scam or I want my money refunded
Thank you
Nancy Denny Faubert [protected]
Shopify In-depth Review
In summary, Shopify is a comprehensive e-commerce platform that offers a range of features and tools to help businesses create and manage their online stores. It is known for its ease of use, extensive customization options, and reliable performance. Below, we delve into various aspects of Shopify to help you determine if it's the right choice for your business.
Ease of Use
- User Interface Design: Shopify's user interface is clean and intuitive, making it accessible even for beginners.
- Navigation and Layout: The dashboard and menus are well-organized, allowing for easy navigation through different sections.
- Setup Process for New Users: Setting up a store is straightforward, with step-by-step guidance available.
Features and Functionality
- E-commerce Tools and Capabilities: Shopify provides a robust set of tools for product management, inventory, and order fulfillment.
- Customization Options: Users can customize their stores with various themes and settings to match their brand.
- Third-Party App Integration: A vast app store allows for the integration of additional features and services.
- Mobile Responsiveness and App Availability: Shopify stores are mobile-friendly, and there is a mobile app for managing the store on the go.
Design and Templates
- Template Selection and Quality: A wide range of professional templates is available, catering to different styles and industries.
- Custom Design Flexibility: Users with coding knowledge can further customize their store's design.
- Visual Editing Tools: Shopify's theme editor allows for easy visual customization without needing to code.
Sales and Marketing Tools
- SEO Features and Performance: Shopify includes SEO settings to help improve the visibility of your store in search engines.
- Marketing Automation: Tools for email marketing and campaign automation are available to streamline marketing efforts.
- Social Media Integration: Easy integration with social media platforms enables social selling and marketing.
- Sales Analytics and Reporting: Comprehensive reporting tools help track sales and customer behavior.
Payment Processing and Security
- Payment Gateway Options: Shopify supports a wide range of payment gateways, including its own Shopify Payments.
- Transaction Fees: Transaction fees vary depending on the chosen plan and payment gateway.
- Security Measures and PCI Compliance: Shopify is PCI compliant and offers various security features to protect online transactions.
Customer Support and Resources
- Availability and Responsiveness: Shopify provides 24/7 customer support through various channels.
- Knowledge Base and Learning Materials: A comprehensive knowledge base and tutorials are available for self-help.
- Community Support and Forums: A strong community forum allows users to seek help and share experiences.
Pricing and Value for Money
- Plan Options and Pricing Structure: Multiple plan options are available, catering to businesses of different sizes.
- Cost Comparison with Competitors: Shopify's pricing is competitive, offering good value for the features provided.
- Transparency of Pricing and Fees: Pricing and fees are clearly outlined on the Shopify website.
Performance and Uptime
- Website Load Times: Shopify stores typically load quickly, providing a good user experience.
- Uptime Statistics and Reliability: Shopify is known for its high uptime, ensuring stores are accessible to customers.
Scalability
- Ability to Grow with Your Business: Shopify can scale with your business, offering plans and features that accommodate growth.
- Upgrade Paths and Additional Services: Upgrading plans and adding services is straightforward as your business needs evolve.
User Reviews and Testimonials
- Customer Satisfaction Levels: Many users report high satisfaction with Shopify's platform and services.
- Success Stories and Case Studies: Shopify features numerous success stories and case studies that showcase the platform's capabilities.
Pros and Cons
- Strengths of Shopify: User-friendly interface, extensive features, and reliable performance are among Shopify's strengths.
- Areas for Improvement: Some users may find transaction fees and the cost of third-party apps to be a downside.
Final Verdict
Shopify is a robust and user-friendly e-commerce platform suitable for businesses of all sizes. It offers a wide range of features and tools that can help streamline the process of running an online store. With its scalability and reliable performance, Shopify is a solid choice for anyone looking to start or grow their e-commerce business.
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