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1.0 12 Reviews

How responsive is Shopaaz.com's customer service?

0 Resolved
12 Unresolved
Absolutely frustrating 🫠
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Shopaaz.com reviews and complaints 12

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4:11 am EDT
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Shopaaz.com mobile ordered but not delivered by shopaaz neither refund the amount

I ordered Mobile phone on 11/05/2017 from www.shopaaz.com. Later they cancelled my order and told me your amount get refunded in your respective bank within 7 days but still my amount is not refunded. I tried to contact them many times but no reply to my mails and their customer care number also not working. Now their online site also unavailable on the server.

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2:19 am EDT

Shopaaz.com refund amount not received

I am ordered mobile from shopaaz.com at 5th may the amount is rs6999. But they not deliver mobile. After 7 days they sent one sms for my number your order is cancelled due to our supplier not provide the shipping date so your order is cancelled and amount is refund your account within 7 days, but still I am not get my amount in my account. My order id id 102649 shopazz.com customer care number [protected]. So pls help me and resolve the same

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6:04 am EDT
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Shopaaz.com money not refunded

Kolkata,  India
shopaaz.com

I had ordered a mobile phone from www.shopaaz.com on 12.05.2017 by paying Rs.6999.

It was a bit fishy that the payment was accepted through Paytm account. the statement of Paytm account is also attached.

shopaaz.com had sent a mail to me on 14.05.17 stating that since they are unable to deliver the product, they will refund the whole amount.

From 15.05.2017 their customer care numbers [protected] has also been disconnected.

Kindly help me the solution on how may I get back the refund.

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Is Shopaaz.com legit?

Our verdict: Shopaaz.com's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate Shopaaz.com's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

Shopaaz.com earns 67% level of Trustworthiness

Good Credibility Notice: Shopaaz.com rated around 67% by Complaints Board. Generally safe, but exercise caution in information sharing.

  • There was some difficulty in evaluating or examining the information or data present on the shopaaz.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • We detected that shopaaz.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • The website belonging to Shopaaz.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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4:16 am EDT
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Shopaaz.com non receipt of refund amount rs 12499/- against the cancellation of order 107535

I had ordered online a phone Redminote 4 on 11.05.2017 vide order no. 107535 through www.shopaaz.com of Rs.12499/-. After 4 days a message as well as email has been received from shopaaz due to shipment data not provided by our seller. Your amount will be credited to your account within 7 days but till to day we have not received last week one oerson called i am from shopaaz.com we want to refund the money since you had credited the money through debit card asking me to provide card no with cca no which is in back side of the card then i said i will not give send the money to our credited account then he insisting for card no exp date & CCA no their mobile no was [protected]

kindy register the complaint & helping us to refund the money they have done many people like this cheated the customers their web site start from https/www/shopaaz.com

cheated many customer like this wayveerabhadraiah
[protected]

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12:02 am EDT
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Shopaaz.com money not refunded

Hi yash,
your order no 107940 is canceled & refunded Due to Shipment data not provided by our seller.
Your amount will be credited to your account within 7 working days.

But still its [protected] i haven't received my maoney back this side is fraud makinh money from people nothing else i just place a order here is description
Hello yash,
we have received your order no 107940 for 1x Redmi 3S (2 GB Ram, 16 GB Rom)(Gold) 3S and it's under processing. it's delivered within 9 days.

Happy Shopping
Team Shopaaz

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Kamlesh Prajapati
, US
Jul 19, 2017 8:20 am EDT

Dear sir i booked redmi 3s prime(3gb ram 32gb rom) phone on 7 may 2017rs 8499.but it was cancelled on 15th may and shopaaz shopping said that it will refund within 7 days but 7 days go away but still i do not receive my money ..order id – 104132.my contact number – [protected]

Reply

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5:50 am EDT

Shopaaz.com payment not received against the cancellation of my redmi note 4 order no 107535 dtd 11.05.2017

I had ordered online a phone Redminote 4 on 11.05.2017 vide order no. 107535 through www.shopaaz.com of Rs.12499/-. After 4 days a message as well as email has been received from shopaaz due to shipment data not provided by our seller. Your amount will be credited to your account within 7 days but till to day we have not received last week one oerson called i am from shopaaz.com we want to refund the money since you had credited the money through debit card asking me to provide card no with cca no which is in back side of the card then i said i will not give send the money to our credited account then he insisting for card no exp date & CCA no their mobile no was [protected]

kindy register the complaint & helping us to refund the money they have done many people like this cheated the customers their web site start from https/www/shopaaz.com

cheated many customer like this way

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Harshit Srivastava009
, US
Oct 28, 2018 3:41 am EDT

Please provide me refund as soon as possible.

R
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Ramji22
, US
Oct 22, 2018 6:45 am EDT
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I ordered Redmi 3s RS.6999 & order no.105457 I cancelled the order but my money is not refunded.plz help me.

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Susanta Kayal
, US
Sep 18, 2018 9:48 am EDT

I had ordered a redmi note 4 (4GB Ram, 64 GB Rom )(gold) mobile on 5th may 2017. My order no. is 102249. I paid Rs. 12499/- by my Axis Bank credit card. After two days they texted me ordered had been cancelled and the will be refunded within 7 days . But still now the money was not refunded . Their customer care no. is not connected.

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12:58 am EDT

Shopaaz.com I am complaining about online shopping (Shopaaz.com)

I had ordered online a phone Redmi3S on 08.05.2017 vide order no. 104762 through www.shopaaz.com of Rs. 6, 999/-. After 4 days a message as well as email has been received from shopaaz due to shipment data not provided by our seller. Your amount will be credited to your account within 7 working day. But till date I have neither received my amount nor contacted with shopaaz customer no. [protected]. Please solve my problem at the earliest.
Thanking You.

Atti
[protected]
[protected]@gmail.com

http://shopaaz.com/

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5:45 am EDT

Shopaaz.com amount not refunded against the cancellation of order no 107535 of redmi note 4 4 gb

Dear Sir/Madam, I have booked Redmi note 4 G B through Shopaaz.com and payment Rs 12499/- has been made through debit card. order detail are as below Order ID: # 107535 Date of booking: 11/05/2017 But my order has been cancelled dated 12.05.2017 by you stating that SHIPMENT DATA NOT PROVIDED BY THE courier

12.05.2017 cancelled the order amount refunded to your account but till to day not received (5.06.2017)

remit immediately

veerabhadraiah

[protected]

)

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11:05 am EDT
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Shopaaz.com payment not received

Dear Sir/Madam,

I have booked Redmi 3S prime through Shopaaz.com and payment Rs 8499/- has been made through Paytm. order detail are as below

Order ID: # 101761
Date of booking: 04/05/2017

But my order has been cancelled dated 12.05.2017 by you stating that SHIPMENT DATA NOT PROVIDED BY THE SELLER.

my amount has not been credited to my account yet.

Requesting you to please refund my amount asap and confirm.

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2:58 pm EDT
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Shopaaz.com mobile phone

I have booked redmi 3s prime phone on 8/05/2017 of rs8499 and company send sms that I will dispatch your order but after few days on 12/02/2017 they send sms or mail to me that your has been cancelled and we pay ur refund money in 5-7 working days but still they did not pay n from 17/02/2017 thier customer no. Also get out of service I think I am get fraudulent by shopaaz.com
And even lots of people get invest their hard earn money to thid webdite
So I want to request you please block all the bank acvount and their websites do other peoples dont do the same mistakes
My order id is 104677
Regards
Charchit somani
91-[protected]

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5:45 am EDT
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Shopaaz.com mobile, redmi note 4 64gb ram

I had ordered a mobile phone from www.shopaaz.com on 03.05.2017 preorder basis by paying Rs. 12499.00

I had paid through debit card on 03.05.2017. They had sent a SMS that " within 5-7 workings days they despatch the mobile . but till 11.05.2017 they did not dispatch the mobile and after talk to there customer care they told please cancel the order and refund with 4 % cash back and the order was canceled.

shopaaz.com had sent a SMS to me on 11.05.17 order has been canceled refund will be credited within 7-10 workings day.

From 18.05.2017 their customer care numbers [protected] has also been disconnected.

Kindly help me the solution on how may I get back the refund.

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6:01 am EDT

Shopaaz.com fraud e commerce site

I had ordered a mobile phone from www.shopaaz.com on 09.05.2017 by paying Rs. 8499.

It was a bit fishy that the payment was accepted through Paytm account. the statement of Paytm account is also attached.

shopaaz.com had sent a mail to me on 12.05.17 stating that since they are unable to deliver the product, they will refund the whole amount with 5% cash back.

From 18.05.2017 their customer care numbers [protected] has also been disconnected.

Kindly help me the solution on how may I get back the refund.

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Chitranjan Himanshu
, US
Jul 12, 2017 1:48 am EDT

I had ordered a mobile phone from www.shopaaz.com on 9.05.2017 and 10.5.17 by paying Rs. 8499+12499.

It was a bit fishy that the payment was accepted through Paytm account. the statement of Paytm account is also attached.

shopaaz.com had sent a mail to me on 13.05.17 stating that since they are unable to deliver the product, they will refund the whole amount with 5% cash back.

From 12.05.2017 their customer care numbers [protected] has also been disconnected.
Your Order at SHOPAAZ.COM
Thank you for your interest in our products. Your order has been received and will be processed once payment has been confirmed.

Order Details
Order ID: 105851 Rs-8499 Order ID -106732 Rs-12499
Date Added: 09/05/2017 and 10.05.17
Payment Method: Credit card / Paytm
Shipping Method: Free Shipping Email: himanshuvc@gmail.com
Telephone: [protected]

Payment Address: Shipping Address: Chitranjan Himanshu Nilkanth apartment S-6 lane no-6 Dilip Nagar Nani Daman-396210

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amitk1
, IN
Jun 28, 2017 2:07 am EDT
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Hi.. i also faced same problem.. but i got refund...never buy product from shopaaz, this company is in kolkatat
[protected].

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Chanchal sisodiya
, IN
Jul 19, 2017 9:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of amitk1

Hy plzZz let me knw hw u received ur money bacj

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Jigar Rana
, IN
Jun 19, 2017 4:52 am EDT

I am also victim of the same company. Ordered Red Mi Note 4 and the same case happened to me. The company denied for delivery and refund was committed but they have not yet provided refund, they are not replying on email, not on phone. I have also wrote emails to ministry and consumer redressal but they have also not given any response. It seems that they don't care about any such issues until it comes as a big movement from the all victims...If there is any group, please add me as I am also looking forward to give a strong fight...This company is still selling phones on their website. my number is [protected] and I am from Ahmedabad - Gujarat.

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Tabassum Baig
, US
Jun 15, 2017 5:03 am EDT

I had ordered a mobile phone from www.shopaaz.com on 11.05.2017 by paying Rs. 12499.

It was a bit fishy that the payment was accepted through Paytm account. the statement of Paytm account is also attached.

shopaaz.com had sent a mail to me on 13.05.17 stating that since they are unable to deliver the product, they will refund the whole amount with 5% cash back.

From 12.05.2017 their customer care numbers [protected] has also been disconnected.
Your Order at SHOPAAZ.COM
Thank you for your interest in our products. Your order has been received and will be processed once payment has been confirmed.

Order Details
Order ID: 107257
Date Added: 11/05/2017
Payment Method: Credit / Debit Card / Net Banking / Paytm
Shipping Method: Free Shipping Email: tabassum.sa77@gmail.com
Telephone: [protected]
IP Address: 49.207.49.255
Payment Address: Shipping Address:
Tabassum Baig
#61, Old KEB Road, 3rd main, 4th cross, Muninanjappa Garden, Kaval Byrasandra, R.T.Nagar Post,
Bangalore 560032
Karnataka
India Tabassum Baig
#61, Old KEB Road, 3rd main, 4th cross, Muninanjappa Garden, Kaval Byrasandra, R.T.Nagar Post,
Bangalore 560032
Karnataka
India
Image: Product Model Quantity Price Total
Redmi Note 4 (4 GB RAM, 64 GB ROM) Redmi Note 4 (4 GB RAM, 64 GB ROM)
- Color: Gold Note 4 1 Rs 12, 499 Rs 12, 499
Sub-Total Rs 12, 499
Free Shipping Rs 0
Total Rs 12, 499
Best regards,
SHOPAAZ.COM
Kindly help me the solution on how may I get back the refund.

P
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Prabaamlaa
, IN
Jun 01, 2017 1:02 am EDT
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dear sir
Is there anyone complaint about this fraud company to consumer court, pls give the details about complaint decription?

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Darcl Raipur
, US
May 25, 2017 6:38 am EDT

Dear Sir
Money Not Received
Sir I'm booked a mobile redmi 3s prime gold on www.shopaaz.com date - 05/05/2017 and pay online a payment via debit card amount is Rs.8499,
My amount is successfully paid, But shopaaz.com company send a message 12/05/2017, your order no 102798 is canceled. And says your amount is refunded but my amount is not credited in my account,
Please help me,
Shopaaz company customer care number is temporarily not working -
[protected]

Shopaaz online may be fraud plsssss help me sir my order id :102798

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Shahabuddin Wasim
, US
May 25, 2017 4:07 am EDT

I had ordered a mobile phone redmi note - 4 from www.shopaaz.com on 02.05.2017 by paying Rs. 12499.

It was a bit fishy that the payment was accepted through sbi debit card. the statement of sbi account is also attached.

shopaaz.com had sent a mail to me on 12.05.17 stating that since they are unable to deliver the product, they will refund the whole amount with 5% cash back.

From 18.05.2017 their customer care numbers [protected] has also been disconnected.

Kindly help me the solution on how may I get back the refund

A
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amitk1
, IN
Jun 28, 2017 2:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi.. i also faced same problem.. but i got refund...never buy product from shopaaz, this company is in kolkatat
[protected]. (amit)

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Deepika Baloni
, US
Jul 12, 2017 8:12 am EDT
Replying to comment of amitk1

please tell how u received your amt

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Ajeet Pandey
, US
May 22, 2017 10:36 pm EDT

I hv informed IT minister, Finance minister pmo India but they hv no interest to take action. Redme 3s prime price not refunded 8499

AJEET PANDEY [protected] From Allahabad U. P.

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s sankar
, IN
May 24, 2017 6:29 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Comments
6 Days ago by Vinod Sharma (Neutral)
raud
Order ID #103978. I had booked Xiomi Redmi note 4s from Shopaaz.com on 05/05/2017 for 12499/-. On 12th May I get an sms & email from Shopaaz.com that my order has been cancelled and my entire money will be refunded along with 5% cashback within 7 working days. Today is 18th and I still haven't received any money. Am really worried now that my money has been hijacked by them and they're fraud. Pls. help me
6 Days ago by ABHISHEK123 (Neutral)
Comments

Money Not Received
Sir I'm booked a mobile redmi 3s prime gold on www.shopaaz.com date - 11/05/2017 and pay online a payment via debit card amount is Rs.8499,
My amount is successfully paid, But shopaaz.com company send a message 13/05/2017, your order no 107786 is canceled. And says your amount is refunded but my amount is not credited in my account,
Please help me,
Shopaaz company customer care number is temporarily not working -
[protected]

Shopaaz online may be fraud plsssss help me sir my order id :107805

Money Not Received
6 Days ago by ABHISHEK123 (Neutral)
Comments

Money Not Received
Sir I'm booked a mobile redmi 3s prime gold on www.shopaaz.com date - 11/05/2017 and pay online a payment via debit card amount is Rs.8499,
My amount is successfully paid, But shopaaz.com company send a message 13/05/2017, your order no 107805 is canceled. And says your amount is refunded but my amount is not credited in my account,
Please help me,
Shopaaz company customer care number is temporarily not working -
[protected]

Shopaaz online may be fraud plsssss help me sir my order id :107805

Money Not Received
Contact no [protected]
Email -abhishek14619@gmail.com
6 Days ago by Vivek Srivastava (Agree)
I also bought a redmi note 4 and 12499 i paid. How can i get my money back.
6 Days ago by Komal Joshi (Agree)
I booked redmi note 4 black on 10th may 2017 nd after 2 days they cancelled my order .. till now no money refunded in my account
6 Days ago by Naina Trehan (Neutral)
I would request everyone to lets do something together. We all earn with great efforts and we cant let anyone take our money.
Lets think of something and do something against this.
I have already written to cyber crime department Delhi and would request everyone to do the same. Hopefully they can do something
6 Days ago by Sudeep (Agree)
Let's do something urgently against this company. So many are cheated. My order 102525 is also cancelled and they are not refunding. And their customer service is not active now.
6 Days ago by OSCB Team (Agree)

Dear Consumer,

Please send your complaint on below mention mail id.

Email ID : - cyber.cell@onlinescamcomplaintboard.in

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Supravat Ghara
, IN
May 20, 2017 3:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I also cheted. Please launch complain to consumer forum and general diary to your police station against shopaaz and paytm. Because paytm is the payment partner. Quick. I am from West Bengal and the address is Kolkata, which also removed from website. If u have political souce use it to give crucial action by police and forum.

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shankar s
, US
May 21, 2017 8:47 am EDT

I was also cheated and I'm from Bangalore. How do we recover the money from shopaaz.com. i called paytm, they said that they cannot help.

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barman1
, IN
May 24, 2017 3:13 am EDT

I'm also a victim, paid Rs.8500 on 5th-MAY, but haven't received the money yet. Let's start a WhatsApp group
Surajit @[protected] and lets give them a fight. Their company name is:
SRIPATI INFRACON PVT LTD.
West Bengal, Kolkata - 700091
https://www.zaubacorp.com/company/c/U70109WB2012PTC181650

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