Shop The Addison reviews & complaints 2
Newest Shop The Addison reviews & complaints
Picture Frames
I ordered two items from this site. The first I decided I decided I didn’t want once I got it, so I returned it per their instructions. (Note: They make your pay for shipping it back, as well as deducting the shipping to you. Seems cheap, but there you are). I got a return authorization, and confirmation from USPS that it was delivered to them. However, they did not give me my refund, and did not respond to either email or telephone calls asking about it.
The second item was advertised as an 8x10 picture frame. When I got it, it turned out to be a metric size that is slightly smaller than 8x10 (for your metric nerds, 20cm by 25 cm). Great for Europeans, but not useable with an 8x10 item. Under the circumstances, I felt they should be responsible for the shipping. They did not respond to my emails or phone calls.
So—only order from them if you are sure that you want the item, and don’t care if it matches the description!
Desired outcome: I want my refunds...
defective handbag
The "https://shoptheaddison.com" is a brick and mortar store selling defective merchandise and has bad reviews -hence the name change. They stole my money and refused to give it back. Since my first complaints about them, others have been ripped off do to your lack of action against the company. They have changed their name because of the bad reviews and now can continue to steal from people who don't do their homework. I had returned a defective mary frances hand bag after three months of trouble with the wrong then defective bags sent to me. I want my full refund.
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