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ShoeZoo Customer Service Phone, Email, Contacts
ShoeZoo
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ShoeZoo
reviews & complaints

1 5 1 1 ShoeZoo
ShoeZoo Customer Support Very Poor
0 Resolved
1 Unresolved
0% of 1 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 1 complaints were resolved
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3:35 am EDT

ShoeZoo Bad experience

I have purchased a pair of shoes from ShoeZoo online store. When my order arrived and I opened the package I was very disappointed with the quality. Shoes looked nothing like pictures on their site, even colors were not the same! Material was very poor.
When I contacted ShoeZoo and asked for a refund they said they need some time to resolve my issue. They asked me to contact them back later. Several days later sent them a message but they did not reply.
I will not order anything from this site ever again!

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Is ShoeZoo legit?
ShoeZoo earns 68% level of Trustworthiness

SAFETY NOTICE: Complaints Board has determined that ShoeZoo has a very good credibility, and is mostly trustworthy with minor reservations, with a legitimacy rating that is more or less around 68%.

We found clear and detailed contact information for ShoeZoo. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of ShoeZoo's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Shoezoo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows ShoeZoo website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Shoezoo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:
  • There was some difficulty in evaluating or examining the information or data present on the shoezoo.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Shoezoo.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The shoezoo.com may offer a niche product or service that is only of interest to a smaller audience.
  • ShoeZoo protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to ShoeZoo. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Our Conclusive Verdict: ShoeZoo is generally a safe and reliable company to do business with. However, we advise that you exercise caution and thoroughly read all complaints and reviews before providing personal or financial details.
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ShoeZoo contacts

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+1 888 649 0006

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