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Sheraton / Starwoodfaulty equipment charges

My husband and I are staying at the Sheraton Princess Kaiulani hotel in Waikiki. We asked to check out a Go Pro because we were going diving. We were told it's waterproof. I made sure since we were using it diving. The camera leaked and got wet inside now we're being charged $400. This was a defective camera, as it wasn't waterproof as stated and we shouldn't be charged. I want a satisfaction as I feel taken advantage of. We have had several other issues on this stay, such as booking a King room several months in advance and getting here to be told they gave them away so we got a two double instead. We also had our air conditioner break and leak everywhere first night at 3:00 am, waking us up. I would like someone to call me or I will be calling you.

Al
Sep 30, 2019

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