The complaint has been investigated and
resolved to the customer's satisfaction

Very unprofessional company, scam artist, You can find them in many trade shows, They find international customers, treat them well, and try to win your confidence. Then once you send order, and send money first order will go allright, from next order, they will take your money and not respond. They have no registered status in China from where they operate, receive money in Hongkong and do money scam, shipping scam. Beware do not get trapped by their girls in various trade expos worldwide. This is classic example of Chinese way of scamming people. Also their product quality is very bad and untolerable. Do not go by their tall promises of quality and 12 months warranty. There is no question of honoring RMA or rejection replacement, as they would disappear after taking your money, after 1 or 2 shipments properly coming in, so that confidence is built and you will send them more money in next big order... BEWARE OF THESE CROOKS, SCAMMERS.

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