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The good, the bad, and the ugly - discover what customers are saying about Shengchao

Welcome to our customer reviews and complaints page for Shengchao. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Shengchao.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Shengchao's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Shengchao, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Shengchao. Your feedback is an important part of our community and will help others make informed decisions.

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4:50 am EST
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Shengchao Wrong shoes delivered and higher credit card charge

On 01 December 2021 I ordered a pair of Converse Run Star Hike black shoes size EU38, 5 at a cost of HUF 22.177.- plus postage of HUF 5.003.- = total HUF 27.180.-

The shoes which arrived are 12.01.2022:
A fake Converse Chuck Taylor blue shoes size 42, 5 and my account was debited HUF 38.546.- on 01. December.

This is clearly a scam! They dont answer back never.
Contact details:Email: service@tobeno1shop.com

The order number was: Order No: 44b638-114,
Order No: 68129, 202112012020268690247

Desired outcome: I want to get the money back

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4:54 am EST
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I appear to have been scammed by SHENGHAO as per many of the complaint on this forum. I ordered a par of Ecco bran pale beige slip on shoes at a clearance price of €50 - my card was charged €90 then further €7.79 in Customs charges = €97.79 and delivered a pair of cheap purple patent leather lace up dress shoes - there is now obvious way to contact thi...

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5:09 am EDT
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I ordered a pair of Reebok CrossFit shoes from www.reebokmagyarorszagon.com The website looked good, and had nothing fraudalent looking. After ordering it realized, that they got more out of my debit card, and a Chinese company will send it, although the site was in Hungarian. after a month got the shoes, but completely different, the quality of it as poor...

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6:38 pm EDT

Shengchao Fraudulent advertising and fake shoes sent

I've have contacted you multiple times about the blatent fraud committed and you are still yet to do anything, what kind of people are you allowing companies to steal from me? I demand answers and my money back, I bought what I thought were northface shoes as advertised, I have been sent some shoes that are wrong in so many ways they're not even a brand and worth maybe $5 how dare they do this it's utterly disgusting attached are screenshot of order confirmation a photo of shoes and a screenshot of the bank transaction, I demand answers

Desired outcome: Full refund

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1:12 pm EDT
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Shengchao Louboutin sneakers

August 1st. I saw this website looking very professional, and I tried to google it, and it has no bad review. So I ordered a pair of Louboutin sneakers.

2 days after I was charged further 1.000 kr. (app. 160 dollars) twice and further more danish kroner 1.500 kr. (240 dollars). Total almost 1.000 dollars. I had to call my bank and stop the transactions, and luckily they did. But 26 days later I received shoes I did not order. So disappointed. I want my money back! Don't sell things you dont have! Shame on you!

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Update by Madison Andersen
Aug 26, 2020 1:13 pm EDT

I forgot to inform my OrderNo:7HY-tt18007aa-gs7374!

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1:51 am EDT

Shengchao Basket geox femme myria blanche - 794380-hxv taille - eu 42

Bonjour
commande de Basket Geox Femme Myria Blanche - 794380-HXV
Taille - EU 42 le 02 Aout 2020 pour un montant de 72, 32 euros frais d'envoi inclus. article reçu le 17 aout 2020 mais c'est une vulgaire contrefaçon de lunettes de soleil RAY BAN et non des chaussures. site contacté mais pas fait style de rien. demande de remboursement faite le 18/08/2020.

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9:18 am EDT

Shengchao Wrong shoes sent, company want me to keep them! I want refund or correct order

ORDER NO: 146888 BR2004111358085662 1SH-cc13523pp-br33
PUMA women's Fierce-vr-slip on sneaker UK SIZE 6.5

I was charged on the 14/04/2020 from this company
AIP*LULLAOM.COM BEIJING CHN $243.51 http://www.powderpiste.com

The photos attached are the ones I've ordered on the left (stock photo) and the ones on the right are what they sent to me

The email below was sent from the company

...
From: [protected]@outlook.com [mailto:[protected]@outlook.com]
Sent: Wednesday, 29 April 2020 4:35 PM

Hey There.
Thanks for emailing us this issue.So terribly sorry for the mistake by the warehouse, would you be interested in solving out in the following ways?
You keep the item that you got, you do not need to send it back since right now the custom is very strict here, if sent back, it probably not be delivered successfully.Hope you can understand.And we would give you partial 15% refund to make up?We would confirm everything before sending out next time.And for your new order, there will be big discount, thanks.
[protected]@outlook.com

This was the first reply from customer service to say they were a third party

...
From: [protected]@bringallpay.com
Sent: Wednesday, April 29, 2020 1:41:17 PM
Subject: Re: FW: wrong shoes sent

Hello,

This is the customer service from the third party of payment service provider.
We feel sorry for the wrong article that you received.
Your complaint have been forwarded to the seller and we will remind him to follow it asap.

Best regards,
Miya

I will only be happy with a refund now, the quality is very poor

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2:02 am EST
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Hi, I made an order of Romika shoes which I look for and I did it in superiorcopper.ca website. This site was looking well, very informative with all the elements which a professional has to be. It was a delay till I received the package, so I tried to contact to the company according the email from the website and there was no answer, I made it several...

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7:50 am EST
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Shengchao wrong shoes delivered and higher credit card charge

On 29 December I ordered a pair of Nike Air Zoom Pegasus 34 Blue/Red size 40.5 (women) at a cost of €71.50 plus postage of €14.89 = total €86.39. The order number was 44b638-363.

The shoes which arrived are:
Nike Zoom Winflo 5 black size 41 (women) and my account was debited €94.07 on 30 December.
The reply from the supplier was to keep the shoes which do not fit and order new shoes at a discount I have requested a full refund without success.

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2:35 pm EDT
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Shengchao nike shoes

i ordered a specific type of shoes nike for 89euro, from a website that nothing had to have with this Shengchao company who delivered the shoes.
ai ended up receving a delivery with a different and low quality pair of shoes(picture attached) from this Shangchao
this is clearly a scam but i cannot request a refound because they didnt send any confirmation email or similar emails

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DawnMöller
Upplands Väsby, SE
Oct 04, 2021 8:04 am EDT
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Same thing has happened to me... I ordered a pair of Dr Martens from supposedly a store in Stockholm... ended up with a cheap pair of converse from this chinese company... what frustrates me is that I now have to contact my bank and make darn sure they don't bill me for anything else. Had to pay import fees too.
And I hate Converse!

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arif tunalı
balıkesir, TR
Sep 07, 2021 10:43 am EDT

I ordered a shoe for 700 Turkish lira and they sent it to me 1.5 months later, we will file a criminal complaint with the prosecutor's office.and my request did not come these white shoes they sent i ordered other shoes i will complain to consumer court

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Rui Alves
, US
Jun 21, 2021 4:19 pm EDT

Eu estou agora com uma carta para desalfandegar umas botas Dr. Martens que comprei num site Italiano e agora não tenho documentos para mostrar na alfândega nem o valor que paguei para me fazerem as contas .

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PiQ
, US
Jun 01, 2021 4:47 am EDT
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I ordered a pair of supra trainers, but got a fake pair of raybans. I can't get a refund as there is no correspondence on the website (that has since been taken down) or email address. The transaction went through Lsprofashionshop.com which is now selling cameras and baby monitors. This company is so dodgy and fake as f! Do not buy from them ever!

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warrenroberts03
CANTON, US
Feb 20, 2021 1:15 pm EST

This is the same company and same address that is pushing adjustable reading glasses on the internet under the name MOOXBUY. Slick advertising, but the product is useless, and regardless of how many emails you send, you do not receive a response. They advertise a guaranteed money back guarantee and 1 year warranty. Both are lies. How do you get a "cheerful" refund if these scammers and crooks cannot be contacted. BEWARE AND STEER CLEAR OFTHEM.

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sandra kober
, ES
Nov 01, 2019 6:48 pm EDT

I ordered some specific Salewa wildfire shoes, and i get absolutly another pair from;

SHENGCHAO
YUNXIAO ROAD
GUANGDONG, GUANDONG CITY, 510410 GUANDONG PROVINCE
CHINA
PHONE: [protected]

This is clearly a scam but i cannot request a refound because they didnt send any confirmation email or similar emails. They dont answer back never.

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Johnson Opare
, US
Feb 28, 2020 12:08 pm EST

Same here Sandra, i ordered a pair of boots from them but got a different one, i tried to established contact with them but had no response.Never buy anything from this company they are scammers.

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12:43 pm EDT
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Shengchao men adidas original cali football short/yellow - yellow 2019 new

On 08/21/2019 I bought a Adidas Men Original Cali football Short / Yellow - Yellow 2019 New short, with order number 2HT-EE16134ss-br63, for 34 Euros plus transport, at total € 46.73 uros with credit card. The payment receipt shows CNY 354.82 to Beijing. On 06/09/2019 I receive the modification of SHENGCHAO Yunxiao Road, Guanghzhoushi Guangdong city in China. The reception received is not the one I bought. I received instead a gray trousers with a printed Adidas drawing, without any exterior or interior label of the Adidas brand, or the composition of the fabric, or the country of manufacture. I contacted dailyearner.co.uk communicating the incident and I answered someone with the name of Abby Caroline. Recognize what has had an error of the warehouse and what I have left with the gray pants and they return me 15% of what I paid. After several emails we do not accept your offer and claim my total amount and my Abby Caroline dice that as a last offer, return me 30%. I do not accept and they do not return anything to me. This website is scam, forgery and misleading advertising and I am sure it is a dropshipping. I have seen on several websites how other people have been the same with the company SHENGCHAO and Dailyearner.co.uk.

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6:06 am EDT

Shengchao tlm foundation makeup

My complaint is that this company is not contactable, I've tried ringing the number on the envelope the goos came in, at first it rang, then it went off, I rang again and came up not available. They are taking money direct from my account that I don't want to receive anymore, but I can't contact this company do do this. I have no problem either the goods. But from this company when I've looked on Amazon are a third of the price. I purchased the goods on Facebook where I saw the advert,

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