women in the front
Tonight I went to the gas station by my home that I have been going to for over a year. This time was different. The women working refused to sell me tobacco products claiming my ID looked fake, although I was able to show multiple credit cards to prove my identity, she very obviously was refusing because of my sexual orientation and I will be handling this with my lawyers. Thanks!
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Today I ordered 2 hot dogs with chili, cheese, and onions and whoever made my food didn't put the chili on it. Also a couple days ago I ordered a salad from the same Sheetz and whoever made it put chips in my salad when I didn't order chips. What can be done about this because I am really upset about this? The workers there should really start paying attention to the orders that come in better.
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I ordered boneless bites regular size I only got 6 pieces. That is a rip off are you serious. I paid $5 for 6 boneless bites???? Then to top that off they gave me tiny pieces. Like I'm furious. This can't be serious. They were nicely cooked just not enough. Also I need to complain about the French toast sticks why did you take them away they are deliciou...
app
I had (488) points now I have 4(04)
I HAVE NOT USED ANY POINTS I would like to know where my points went since I didn't spend them unless I cost 84 points to add a coupon to my card if so that wrong and I'll take my business elsewhere..
So can you tell me what happened and how to earn more points and get the ones I lost back since I DIDN'T spend them
appetizer sampler
I ordered an appetizer sampler with Mac & Cheese Bites, Popcorn Chicken, and Tater Tots. I only received TWO mac & cheese bites. This is VERY disappointing. I know that I am supposed to receive more than two mac & cheese bites with the appetizer sampler. I was looking forward to the mac & cheese bites the most out of all of the items that I selected. I hope that you can fix this.
Read full review of Sheetzcustomer service is horrible
Hi there just wanted to tell you about one of you're employee. She a manager at Blair st in Hollidaysburg Pa 16648 that's where she works at. Normally the night shift. But her name is Natasha. Every time I go in there she is always moody Little disrespectful to me always give me a look and like in a rush even on the slow nights. I see and feel it with only...
Read full review of Sheetzchanging of fountain drinks
I am only making you aware that I always stop at this sheetz to purchase a diet caffeine free coke on my way to work and usually on my way home. Today I found that the machine has been changed and although it still carries coke and pepsi none of the beverages are caffeine free and diet which means I will no longer be able to use your store for my...
Read full review of Sheetzdrink makers
This morning 10119 at approximately 9:30 a.m. I ordered my frozen caramel vanilla latte with peanut butter. only to be followed out by another customer who I had just overheard complain about something tell me that the girl who made my drink opened the can of peanut butter with her mouth. I immediately went to the manager Daniel, and told him he had already knew he was just trying to find the time to reprimand her. As I was talking to him she was standing approximately 15 feet behind him glaring at me this is not acceptable he did ask to remake my drink however I was already late and could not afford another drink this was unacceptable and disgusting behavior by the young girl
extremely slow drive thru service
Myself and my children waited more than 45 mins in the drive thru for our order I understand the food and beverage industry as I work in it myself and would never complain about something that I don't feel is necessary to address. But this was absolutely a ridiculously wait especially to have 2 children in the car. I would of just backed out of the drive...
Read full review of SheetzI actually wanted to give some praise but it would not let me since I didn't have an invitation code.
On Wednesday, 9/25/19, Tyler, came out to the air pump to try and help me get it to work because it was not registering the pressure as I tried to put air in my tires .
He had the same problem with the compressor. He said that he will tell them to check the compressor and he looked at my tires and tested them with his foot and said they all had plenty of air in them. And he told me the low tire pressure warning could be reset.
So I thanked him for trying to help and I wanted to report to Sheetz that he was very courteous and professional.
frozen mocha
I have been ordering Frozen Mochas from sheetz every day for many years. Unfortunately on 09/25/19 after purchasing frozen mochas from 3 different sheetz because they tasted awful and I couldn't figure out why I was told sheetz switched to espresso in their drinks. Awful business choice sheetz! It tastes awful and disgusting and sheetz will no longer get my business. That was my only reason for going. I will now take my money elsewhere.
service from jim was unacceptable
I was standing in line with my uncle and he was purchasing beer, he asked me what type of cigar his wife asked for and I told him exactly what it was. The employee by the name of Jim ask me for my ID as if I was the one purchasing which I was not. I did not have my ID on me but I am in my 30s of age... so he refused to show my uncle the cigar butt sold him the beer. Uncle said what sense did that make, I told Jim that I will file a complaint about the foolishness he just did. He sold us beer but not tobacco, that doesn't even make sense.
managers attitude
I went in there to buy cigarettes and was waiting in line and somebody said something to me being hostile so I tryed to ignore it. I got to the cash register trying to buy cigarettes and I just told her to please give me whatever so I can get out of the store without any issues being caused. Then the manager got an attitude with me and jerked my cigarettes out or my hand and threw my money at me. The manager at this sheetz cussed at me and threatening me and jerk my product out of my hand and threw my money at me and continued to follow me out the door cussing me and threatening me.
breakfast sandwich
I stop at the sheetz by Uniontown mall daily on my way to work with no issues today however I received the wrong sandwich and didn't check until I got all the way to work and it was too late nothing was correct no my meat, cheese or egg selection. Very disappointing. The girl seemed a little bit hurried and wasn't the usual person I always see on this shift. Next time I will check before I leave The store waste of money and now am stuck at work hungry.
food service area and front desk.
I love coming into sheetz for the mto food. I absolutely hate this store. Unfortunately it is the closest one to me. Everytime I come to this store and get food it is a mess. There is not enough staff. There are always 10 people waiting for food. It takes on average 10 to 15 minutes to get anything. People are always complaining to the guys behind the food counter and they could care less. Items are always missing. Especially cups of sauces. The front counter always only has 1 person. It is bad. I would be horrified if I was the manager of this store. I even heard employees discussing how they aren't getting enough hours and complaining about how much they dislike work conditions. Someone should do an undercover visit to this store.
cleanliness
Sheets Store #495 has severely gone down hill. Not only is the parking lot grungy and stained but there is trash laying all over the place. The windshield washing fluid for the squeegees are always empty. Trash cans outside are over full and the bathrooms are starting to smell worse and worse. The over all atmosphere at this location is dwindling. Please...
grilled chicken sandwich meal deal
I order from Sheetz almost daily and usually everything is ok but today when I ordered my sandwich, there was so much mayonnaise on the sandwich that it was literally all over my sandwich, and all through the wrapper. I had to physically wipe the mayo off with my napkins. I wouldn't have cared if it was a little excessive but it was literally a mayo...
made to order brat sandwich
I was at Sheetz this afternoon to get a brat sandwich. I have never seen a cashier as slow as Steven. Finally paid and went to get my brat sandwich. Was made by a person by the name of Tina Marie. I asked for and paid for chili on the sandwich. There was maybe a dab of chili on the sandwich. Not acceptable. Was quite a wait for the sandwich as well. I paid...
Read full review of Sheetzserving size and bad service
I have been buying salads at Sheetz for years and the last two nights at the same location I got the smallest salads I have ever received from them. Last night I got home and opened my bag to see a salad that was not even half full in the container and I was pissed. I decided to get another tonight after a run since it is very close and upon opening the bag...
quality of food
I have never complained to Sheetz before, but after this morning I felt I needed to. I purchased a breakfast sandwich and a cup of strawberries for breakfast and an apple for lunch. The sandwich was absolutely awful (spicy sausage bagel). It was over heated, the sausage had an odor and it tasted awful. I threw it out. I opened the strawberries and there...
Overview of Sheetz complaint handling
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Sheetz contacts
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Sheetz phone numbers+1 (800) 487-5444+1 (800) 487-5444Click up if you have successfully reached Sheetz by calling +1 (800) 487-5444 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 487-5444 phone number Click up if you have UNsuccessfully reached Sheetz by calling +1 (800) 487-5444 phone number 2 2 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 487-5444 phone number
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Sheetz emailsjcampbell@sheetz.com100%Confidence score: 100%Support
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Sheetz headquarters5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
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Sheetz social media
Most discussed Sheetz complaints
I will never return to that hostile environment again!Recent comments about Sheetz company
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