Sharaf dg / stazplay free subscription

United Arab Emirates

Almost a week ago i purchased a SDG membership, i called your call center on how to avail of the free starzplay. They told me that i would recieve a new user name and password but until now nothing came. Today i called again ( 5th time), one of your not so nice call agent guy told me to reset my password using my SDG credential ( [protected] but they were asking me to update my payment details. As i told ur agent several times that this email id is the same as my old acct in Starzplay which is already deactivated. Attached is the screenshot of the payment update starzplay required. Please Fix this issue and dont let me feel that im begging for this service.

Sharaf dg

  • Sharaf DG Customer Care's Response, May 10, 2019

    Hi, we are concerned regarding your apprehension. Requesting to kindly share details of your concern along with invoice copy or Order ID at [protected] to have required assistance for your particular concern.

May 09, 2019

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