Sharaf dg / mi tv set up box
This is to bring to the notice of whosoever handles the compalint sections. I have ordered a MI TVset up box and was facing the problem with the box.. I have submitted the Set Up Box to Sharaf DG
Ticket ID: 1751624
I am constantly trying to chase the Technical Team vis Customer Service Department but all in vain. I have called customer service multiple times but I did not received any call back. Only after so much frustation and discussion with the customer service team, somebody from Sharaf try to reach out to me and he/she just gave 5 rings and cut the phone by the time I was able to pick. Then after that there was no call back. I again tried to reach out to CS team but again they have the same saga. That Pathetic.
I want the refund and dont wish to ever deal with sharaf DG in Future. It is the worst service I have ever seen. Even 5 yrs back Companies have better service than what in the current era where CS is the key for succeess, Sharaf DG is nowhere.
Sharaf DG Customer Care's Response, May 27, 2019
Dear Customer, we are concerned regarding your apprehension. Kindly share more details with us at [protected]@sharafdg.com to have required assistance for your particular concern.
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