Sharaf dg / customer service

United Arab Emirates

I purchased 2 smartwatches online as a gift through sharaf dg and was assured delivery within 2 to 5 working days.

Its been more than that and still no contact from sharf dg regarding the delivery. Every time I call the customer care or chat with them online I get a vague reply that the back end team will contact when the order is processed.

This was supposed to be a gift to be given on 17th and till today no followups or calls from their team.

Extremely disappointed with the kind of service they offer. Will never again shop from sharaf dg online or its stores. Pathetic service

May 16, 2019

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