The complaint has been investigated and
resolved to the customer's satisfactionResolved Sequence Hair — Scam artists
resolved to the customer's satisfaction
April 2008 I went for a consultation at Seqwuence hair in Englewood NJ to inquire about a hair piece unit. Consultation was done by one of their professionals who insured me that this piece would be so natural and would last with care for approx. 1-2yrs. A deposit of 1, 875.00 was paid and an appointment was made for June &, 2006, in which the product would be delivered and the balance of 1, 875. was paid.
when the hair product was delivered I had to make four trips for ongoing adjustments of hair product which was not quality hair. First time the holes were too big in the net, therefore not allowing my hair to stay thru the nets. second visit the hair unit was supposedly adjusted- holes were to small to bring my hair thru the net which caused my hair to dread and loc. I loss my hair because of the locking and my hair had to be cut. They had to re-measure, re-order, which took anywhere from 6-9wks. In the interim I was still going to the hairdresser to get my hair done, I was inconvenienced making tips back and forth from N.Y to N.J.paying tolls, wasting gas and my valuable time(I'm a business owner) and I was was very disappointed in the non-delivery of this product.
I have contacted lawyers who have written letters of concern, they have willingly ignored their letters.