The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Septic RXemedyBilling Harsement

My first contact with FBK Products, LLC occurred when their attempted spam mail broke into my MSN Messenger Service mid year of 2oo5. I had my MSN Messenger Service set to delete any email sent to it that was not listed in my address book with a check mark on MOST SECURE SETTING. How this email go into my in box I will never know. Decided to contact this company as they made a claim that Septic RXemedy would keep a septic system clean and probably eliminate need for septic cleaning and pump out. "Sounded good" so I ordered one container of 60 Solupacks, enough for 60 months of treatment. Received the package and a billing statement of a total of $189.00 with four monthly payments of $47.25 due each 30 days thereafter until paid in full. I paid the first payment of 47.25 with a check in July, 2005 and made 3 more consecutive monthly payments of $47.25 by check, from the same bank account with the final payment being paid prior to the end of October, 2005.

This company claims I still owe $94.50 and I simply do not owe any amount what so ever. Our phone is being called every other week by this company and my wife and I are getting disgusted with these calls. Sincerely Gene Still

Comments may be posted in my guest book at http://www.wtv-zone.com/pegleggene/index.html or Google: Gene and Lois Gallery and click I Feel Lucky or use the listed email address or snail mail address on this page.

Billing Harsement

Responses

  • An
    Andy Mar 23, 2009

    I just received a call today 3/23/09 stating I had not paid for this product. I apparently bought the product 4 years ago in 2005. I still have the product, but never used it. Guy claimed to have made several phone calls and sent out multiple bills. I have not received any bills and refused to pay over the phone. Glad I did my research. The guy, tried to claim that I would be getting sued and it would cost me $1, 500. What a load of bull.

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