The complaint has been investigated and
resolved to the customer's satisfactionResolved SecurePay.com — Unauthorized bank withdrawls
resolved to the customer's satisfaction
Opened account in 10/07 for credit card processing and was charged monthly fee. My account with Secure Pay was canceled in 1/08. I continued to get billed every month since.
Every month Since 2/08 I have called in spoke with a manager. I informed them that the account was canceled and that I'm being billed. Every month they issue a refund and tell me that the problem has been corrected only to find out the next month I am billed again.
Every month I call in and go through same process all over again of calling in, receiving a refund, being told that it wouldnâ��t happen again.
This past month 8/08 I was on vacation when they charged my account and I received on overdraft fee from the bank. I need the withdrawals to stop I have not had an active account since 1/08. I want reimbursement for the withdrawals and the overdraft fee of $35.00.