The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
SecurePay.comUnauthorized bank withdrawls

Opened account in 10/07 for credit card processing and was charged monthly fee. My account with Secure Pay was canceled in 1/08. I continued to get billed every month since.

Every month Since 2/08 I have called in spoke with a manager. I informed them that the account was canceled and that I'm being billed. Every month they issue a refund and tell me that the problem has been corrected only to find out the next month I am billed again.

Every month I call in and go through same process all over again of calling in, receiving a refund, being told that it wouldn�t happen again.

This past month 8/08 I was on vacation when they charged my account and I received on overdraft fee from the bank. I need the withdrawals to stop I have not had an active account since 1/08. I want reimbursement for the withdrawals and the overdraft fee of $35.00.

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