Sears Brands / lg refrigerator

I have the service call and waited three weeks for tech to come in and repalce the parts and in between tech would not call when the service is scheduled and cancelled and didn't call before he came. They always come out of window without calling. I called several times and the customer service will hang up and put on hold and were rude. I asked for escalation team and they never transfer me through. After 3 weeks, tech didn't want to wait to test whether it is working after he repalced the parts. Who to contact. Master protection plan is a big joke and full of frustration. My sevrice order number is [protected].
Please share me contact where someone can help.

Sep 11, 2019

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