SUBMIT A COMPLAINT

Scribd / free trial

United States

I signed up with this service for a 30 day trial. I decided that I no longer wanted the service. I had a problem with logging in. I requested a password request at least 20 times. I received nothing... I checked my spam as well. I sent an email and received no reponse. This morning I got an email saying that my discover was charged. I am still unable to cancel this service that I am not interested in. I will dispute the charges on my credit card but this is ridiculous.

  • Scribd Customer Care's Response, Apr 15, 2019

    Hi there - We're sorry about the cancellation troubles, and absolutely want to help! Please email us at [protected]@scribd.com, then update your review with your ticket number and a member of our team will reach out to you shortly. Thanks!

Ky
Apr 15, 2019

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