The complaint has been investigated and
resolved to the customer's satisfactionResolved Scott Woodwork — Terrible company
resolved to the customer's satisfaction
I ordered an oak custom platform bed from James Scott of Scott Woodwork. After waiting weeks longer than originally stated, the bed I received was too large because he measured it incorrectly.
After numerous emails (and several more weeks of waiting, ) he agreed to correct the problem and would send a new bed. Upon receiving the new shipment, I opened the box to find literally 4 boards and 4 legs with no holes drilled in any of them except two. In addition, one of the boards was damaged. No support rails were attached to the side boards to support the slats.
Basically, to make this into a bed, I would need to obtain power tools because of the hardness of the wood and decide for myself where all the holes would go. I would also need to purchase additional wood to make side rails. And purchase an additional piece of wood to replace the damaged board.
I paid $325.00 to have a bed made. Not to have wood sent to me so I could create one for myself. I should be able to take it out of the box and put it together. James has since discontinued communications and has not offered to correct the problem or provide a refund. Other negative feedback was left on Ebay for this seller for the same reason.