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SavviBuy Customer Service

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Complaints27
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AdvanceTec UK Ltd.

40 Tweedale Street
Lancashire

Rochdale
England, Greater Manchester
United Kingdom - OL111HD

Customer Support Phone Numbers

Mon9:00 AM - 9:00 PM
Tue9:00 AM - 9:00 PM
Wed9:00 AM - 9:00 PM
Thu9:00 AM - 9:00 PM
Fri9:00 AM - 9:00 PM
SatClosed
SunClosed
Plus

SavviBuy Complaints & Reviews

Savvibuy / vr headset

Lo
Mar 15, 2017

I ordered a VR Headset in december. it stated delivery was ''guaranteed by the 23rd december'', It is now march and I have still not received my purchase. I spent over £30. I have emailed, tried to phone to which it said ''this number is not taking calls at the moment''. Do not purchase from...

Savvibuy / Not receiving ck one

Er
Feb 06, 2017

in December I went onto savvibuy to buy my husband some fragrance for Xmas. It did not arrive. On numerous occasions from xmas I have emailed the company and they replied the first time with the fact that They would look into it. Well quite a few emails more and we're already in February I...

Savvibuy / Not receiving item ordered

Mi
Jan 30, 2017

Order #SVV22210243, shipping address, william mitchell, 42 inchkeith place, hallglen, falkirk, FK12PG United Kingdom Tracked delivery between 13-17 December, NOT RECEIVED.30/01/2017. Order summary Xbox One White Controller (Official) × 1, £33.99, Shipping 0.00, Total.33.99 GBP. Sage pay form...

Savvibuy / Order never received - requesting refund

Lo
Jan 17, 2017

I ordered a Xbox for Christmas. I waited in all day on the delivery date they gave me and had no communication from SavviBuy to notify me it would not arrive. I cancelled my order and bought a similar product elsewhere to ensure my children had a present on Christmas day. I didn't receive any...

Savvibuy / Apple ipad 2 £214.65

Di
Jan 14, 2017

Ordered 5th Dec 2016, lots of promises will receive order by Xmas, goods we're never delivered so on 20th Dec Icancelled asked for refund, was told it would be in my bank 3/5 days . It's now 14th Jan 2017.No refund and unable to contact them .website taken down but still trading a...

Savvibuy / Product delivery

Wa
Jan 14, 2017

Absolute con artists... complete and utter scammers. Scammed people at Christmas and apparently this looks like it happens every Xmas as they did this with isegway last Xmas. Promised to deliever all orders before Xmas. This never happened and left thousands of parents frustrated and out of...

Savvibuy / My order has not arrived

Yt
Jan 14, 2017

My name is Gemma smith I place an order in Hi I placed a order on the 15th December 2016. My order number is svv22299573. I haven't received my order which stated in email my items would be delivered on 23-12-16. I also paid for fast track delivery to receive my order in the 23rs December...

Savvibuy / Ps4 console still hasn't arrived!!!

Su
Jan 11, 2017

I purchased a ps4 console from yourselves on the guarantee that it would be delivered between the 16th and 22nd of December. I purchased it for my son as a Christmas present as you's are already aware from emails I've sent and had no response from!!! I then called to be told by an...

Savvibuy / Payment and not received

Ca
Jan 07, 2017

this order never came and they never gave my money back .. SavviBuy ORDER #SVV22298253 Thank you for your purchase! Hi catherine, we're getting your order ready to be shipped. We will notify you when it has been sent. View your order or Visit our store Order summary Tassimo by Bosch Vivy...

Savvibuy / Hatchimals

An
Jan 06, 2017

Order #SVV22247713 was never delivered to my house. They will not answer any of my emails. Was suppose to be delivered on December 15th-18th, 2016 Hatchimals Pengualas Teal Egg1 Hatchimals Pengualas Teal Egg 1 £84.99 Hatchimals Pengualas Pink Egg1 Hatchimals Pengualas Pink Egg 1 £84.99 Scroll...

Savvibuy / Order #svv2261183/playstation bundle

Lo
Jan 06, 2017

I ordered this on the 1st December 2016. I was assured delivery within 5 working days. When it did not arrive I emailed the support address on 13th and 20th December and the reply indicated that I would receive the item by 23rd December at the very latest. Also that the problem had been...

Savvibuy / Toothbrush head

Mi
Jan 05, 2017

hi I received an email stating my item would arrive before 23/12/16 it did nit arrive I then received an enail stating to go to bank for refund tried that yesterday and they cant do it can you tell me how to get item or refund if someone could look into this issue and get back to me...

Savvibuy / Non delivery

Ru
Dec 31, 2016

Promised goods by 23rd Dec. Not received still. Emailed several times but no reply . I want the 2 items I have paid for, a reply to my enquiries would also have been appreciated. Their info said guaranteed delivery by 23rd Dec. ..is this not a break in contract.? I feel they have had...

Savvibuy / Order not delivered

Ka
Dec 31, 2016

November 29th I ordered a game from your website and I was told it would be delivered by dec 12th. Just after dec 12th I received an email apologising for the delay on delivery due to black friday and cyber monday rushes and I was guaranteed I would received my order by dec 21st. Now dec...

Savvibuy / No refund forthcoming after order cancelled

De
Dec 30, 2016

I ordered a Christmas present for my daughter on savvi buy on 29th November and was given a delivery date of 8th - 12th of Dec. Product did not arrive by the 12th. After 5 followup emails i was given 100% gaurentee that the product would be delivered by 23rd Dec. I gave them another week...

Savvibuy / Took my money but did not and haven't delivered my order

Og
Dec 30, 2016

On 6th December I ordered a Lego Stormtrooper Nerf Gun for my Grandson price £13 paid for on my Visa Debit card. A week later no delivery so I sent them an email but surprise surprise no reply. On 16th December I recieved an email from them telling me they were 72 hours behind with deliverie...

Savvibuy / Not receiving my order

Ma
Dec 30, 2016

I have emailed merchant.enquiries@savvibuy.com twice to cancel my order as you directed but my emails keeps bouncing back. I am just letting you know that I want a full refund immediately for my order that I placed & did not receive. -------- Original Message -------- Subject: order number...

Savvibuy / Failed delivery

Do
Dec 30, 2016

I ordered my sons Christmas present early in December and was informed that it was guaranteed delivery before 23rd December 2016, as of today the 30th December 2016 product has still not been delivered! I have contacted company via email and have received no response so rang contact number only...

Savvibuy.com / Never received my order

Le
Dec 30, 2016

I bought a Fitbit from them on the 11th of Dec and never received it Have had 3 emails promising deliver by the 23rd but no tracking numbers and now an email saying they are sending it but telling me how to request funds back through my bank??!! Can't get to speak to anyone and the last mail...

Savvibuy / Failure to deliver goods and failure to get know contact with them

Ga
Dec 29, 2016

What an unprofessional company. I cant even get hold of anybody on the phone to discuss my order or even discuss via email which is so frustrating. Basically, my wife ordered a laptop for our daughter on the 9/12/16 and was promised delivery by the 16/12/16. Had an email on 16th stating...

Savvibuy / Lack of delivery, no customer service...

Da
Dec 29, 2016

I placed an order worth over £1000, (Order #SVV22351953 confirmed) and was given a delivery date between 21/23rd December. Then I received the following... "Order Delivery Update We would like to update you on your order's delivery status. Our fulfillment centres have confirmed that they...

Savvibuy / Order not arrived still

Do
Dec 29, 2016

Ordered ps4 game mid November still not received it from savvibuy. I've phoned on numerous occasions you can't get anyone to answer I've also emailed them. The game was Call of Duty special edition my order number is SVV2237983. My son's xmas was ruined as this was his main present. Ice...

Savvibuy / Hatchimal

Gi
Dec 29, 2016

I ordered a hatchimal from this website at the end of November and it promised delivery between 6-12 December. Then when it didn't come they promised delivery by 23rd December! I didn't understand why they took my money from my account before it was out for delivery which is the usual...

Savvibuy / Scooby doo lego

Ka
Dec 27, 2016

I recieved email to advise that i would recieve parcel between 13th-17th Dec then when that didnt happen i had to chase the company up for them to tell me that there was a back log and that i would def get it before xmas and would recieve text by wed 21st which i didnt and then funny...

Savvibuy / Hatimach

Za
Dec 24, 2016

I hope people who are working at Savvibuy will have the same broken Christmas as my daughter. I did order Hatimach for very high price because of a promise of sure delivery between 14th-18th, this was very important for me. After 18th had only one response from customer service making me...

Savvibuy / Non delivery of christmas present

Re
Dec 24, 2016

Hi I ordered my fiance an Armani watch on 11th December 2016. I received an email confirming my order and that delivery would be between 14th-18th December. No delivery received. I then received an email on 17th December to apologise for delay but that my gift would be with me guaranteed...

Savvibuy / Scam

Du
Dec 14, 2016

I purchased over $500 worth product from SavviBuy website and they disappeared with all my money. I tried to contact them so many times and asked about my order status but they ignored me. I'm still not able to reach them and I have no tracking number to find where my order is. They have...