The complaint has been investigated and
resolved to the customer's satisfactionResolved SaveOnMyAlarm — They saved my life
resolved to the customer's satisfaction
Save On My Alarm ( SaveOnMyAlarm ) saved my life! I signed up for SaveOnMyAlarm in early 2006 and at the end of my 2 year subscription it automatically renewed month by month and sent me a bill by email. I had intended to cancel the service after two years because I felt I did not need it anymore but since I changed my email address, I did not get the monthly invoices. But if I had received them, (It was my fault for not providing SaveOnMyAlarm with a new email address.) I most likely would have cancelled. THANK GOD I DIDN'T. As it was, the service continued for several months and last week, I was awoken at 4am by fire truck sirens coming into my driveway. Apparently my fire alarm was triggered by a fire in my basement, but the fire siren failed to sound off. (Alarm was not installed by SaveOnMyAlarm, they just monitored it for me.) The only thing that worked was the monitoring into the SaveOnMyAlarm monitoring center. They received the alarm and had the fire department on the way in seconds. I truly believe that saved my life, and Zipper, my Dog.
Now I understand why SaveOnMyAlarm does not end your service at the end of the term without you asking for them to do so. If they did, we most likely would be dead.