Save-A-Lot
reviews and complaints

On April 15, 2019, I entered the Sav-a-lot store to purchase some items. I was having difficult time finding the apple pie filling. I sought out an employee for the location, she pointed me in the direction of the pie filling. I proceeded to the frozen foods section, which I was getting chicken strip. The location of the chicken strip was on the other side of the floor freezer so I proceeded to walk down the aisle and around to get those. The security guard approached me and said the store will be closing and I needed to hurry up and get my [censored] and get to the front of the store. I told the security officer that i was getting chicken and he said that he will not ring up my items. I said that he is not in control of that process. I put my item on the register for the cashier to ring me up, and the security guard told the cashier to discontinue to ring my items. I asked to speak to a manager. When the manger arrived to the register, I asked who control the process of a customer being ring up at the register. He get mad when he saw I was filming the encounter. I asked another manager and she said that there was nothing she could do. There were others in the store being ring at other registers during this whole process.

I have used your brands for a long time and tried a different type of kcup because you were out of my regular one and had bits of foil in my drink. It happened several times. I Have used my Keurig ( 2 of them) for years and never had this problem. I had later made a cup of tea using just the water and there was foil in it also. Just thought you should know. It may be harmful if a child had hot cocoa and it was in there. I go through 30 to 50 cups a week. The last one was called morning blend and was purple in the packaging.

I have a complaint of all the save a lots and the one on silver star road in Orlando. People are paying their hard working money and food in the store is not good. The food seems old and not better than Wal-Mart. When I was at the store at silver star road the cashier was rude and she seemed like she didn't care. Your cashiers are rude and the food is terrible. And why do customers have to pay for bags. Your company is ripping off its customers. Wal-Mart is better than save o lot and Wal-Mart don't let the people pay for bags with terrible food.

Workers need to make sure that the pricing signs they put in front of the dispalys at the end of the isles are not in the middle of the floor, i was in the store yesterday to give my daughter her money while she was shopping and i walked around the isle and boom i tripped over the sign and i jave a cut below my knee and leg is brisied. NO i did not say anything dumb on my part but i was hurting, embarrassed and pissed so i left, i am not a happy person right now.

I shop at sav a lot, once a week to buy the bulk of my groceries. I went into sav a lot today 3/23/19. As I always do, I go to the meat dept. And I grab a pack of unpriced, ribblets. I then saw an assistant manager and asked him the price, he walked to the back and came out and told me 16.99, I replied they went up 7.00 overnight? The man proceeded to tell me that they have always been that price. I told him I have always paid 9.99, I grabbed them anyways. When I was ready to check out by this time the assistant manager, had made his way to the cashier where I was. He then proceeded to ask her for the reciept, he then saw where she charged me 9.99 for the ribblets. He then raised his voice at me and told me that I don't come in here and tell her what the price is of anything. He then turned to the cashier and asked her if I had told her what to charge for the ribblets. She then replied No, he didn't tell me I just typed it in. He still proceeded to raise his voice and shout unseen gestures and statements to me in front of everyone. The manager then stepped in and told the assistant to walk off. I proceeded to walk out the store with my groceries and the man comest to walk out after me challanging me still shout at me. The manager followed him outside and had to grab the man by the shoulders and had to push him back towards the store while he was still shouting comments to me. If this is how your company handles there business and deals with there customers... I will take my business somewhere else! What happened to customer is always right? I believe that a person in that position should have a certain standard to meet and follow. However this man doesn't know it or don't care how he treats your customers. I will not conduct any of my buisness here at this store anymore. Thank you for your time and intrest in this matter. I hope to hear back from you in the near future concerning this matter.

Respectfully,
Ryman Fair
1827 Sunnyside Road
Hiawassee, Ga. 30546

Ph: [protected]

I went to the save a lot march 12 2019, there was a . the cashier elderly lady was sneezing an couching without covering her face or mouth, She still touching my groceries. I been going to this store for five years now decided not to shop at walmart. Usually over 800 dollars a month in this store they should have not let this individual touch any of the food I was ready to leave the store and go else where, Other hand, your store employees are well educated and treat every equally. But if there are sick they should not bee touching anything. I am a cancer patient that does not need to be sick and end up in the hospital just because they can not find healthy employee

I exclusively shop at the above store. During the past two months I have purchased (2) meat products.

One, was a package of lamb. When I opened the clear wrap the rancid, rotten meat smell stunk up the kitchen. I wrapped it up and threw it away outside to get the smell out of the house.

The second time, 2 weeks ago I bought some pork chop steaks. I put it in the freezer and thawed it out in the refridgerator to cook. I opened this package tonight and it wasn't fresh at all. This package smelled bad.

Just wanted to let you know I will not be buting meat from your store again. I don't trust it.

This company is gross. Their baking goods are disgusting and odd. My cake mix was terribly lumpy and didn't look pre-sifted and the cream cheese frosting I bought had no cream cheese at all in it. It tasted like plain vanilla, maybe even worse than vanilla. This devils food cake I bought isn't in the least bit sweet and it has a bitter taste to it. Atrocious.

While shopping inside the save a lot in Bridgeton, Mo. I noticed that the temperature inside was colder than outside. This is unacceptable as there are people having to work inside. We were told that the furnace is currently out and in the process of being fixed. One of the district or corporate managers was standing at the door but very unfriendly as customers moved about. Why not close the store until things get better. Making or losing money in one location could not possibly kill this business. It's very sad to see you guys work by the code "Profit over People"

I filled out a application online for a job opportunity at the location 5615 Sargent road Chillium MD 20782 I called to check on my application I spoke with manager Meko at this location in which she was rude and informed me not to call if the choose me they would send a email. Just very unprofessional and unpleasant. She was talking over me. If a person is calling for a job opportunity and she is a manager it's a very bad look on Save-A-Lot. She insisted she was a hiring manager.

1-16-19- I went to the store to purchase some chips and a drink.

The chips had the price 2/5 and it had 2.99 encoded in the labeling which I believe was on the cardboard box in which the lays chips were installed.
I asked the sales rep and then she ask the manager and she quickly replied no!
She didn't bother to check, she just replied no.

I don't have to lie nor come to this store, Walgreens is right across the street and furthermore I know what customer service is, I served with Walgreens for 6-7 years in the customer service department and let me tell you I expect more from a manager.

This behavior is unacceptable and quite frankly disappointing.
If I am not compensated for this unprofessional manner I will never shop in your store again.

I bought a mcdaniels iced mocha to give the brand a try. When I opened it I didn't get the coffee smell that most iced coffees give off. When I took a sip I gagged. I can only describe it as the taste from the juice of a picked sausage. The seal was closed on the bottle and everything. When I shook it up I did have a hard time getting the stuff on the bottom to go away (I included a picture). I am so turned off by this experience.

Hi

Today at about 1:15pm I went to your store in West Allis Wi. On my way in myself and other patrons were asked for spare change by a lady. Of course when we all said no she pretended to leave. At the point that I was ready to check out the Hispanic young lafy told me she was closed so I went to the other lane where an older white lady was working. Numerous other cutomers went to the Hispanic lady's line and she didn't turn any of those people away. All those customers were either Hispanic or black. The blank customer offered me to go but the cashier said she would take him sir. To me this was totally racist based on her actions. When i spoke to the Hispanic young lady she said she's not like that. I pointed out that based on her actions she is prejudice.
I feel that I wasn't welcomed in the store by management and reconsidering taking my busineas elsewhere that is not racist to white people.

I would like to file a complaint against one of your employees. His name is George Shoemaker and he works at the Save a lot in Greenfield, Ohio.
The reason for complaint is, 2 people that I know, ( and one of them being my 15 year old son) has went to the store and he has ran his mouth about me when hes working.
I rarely ever go in that store, as i do not live in that town. He is my uncle, and he is mad because of whom I married. But still, to me that is wrong for him to be gossiping at work to customers and being rude towards my son. Even if i lived in that town, I would not go into that store because of him being rude.
I get that its a personal problem, and I just dont feel like he should be slandering me to customers while he is at work. It is wrong.

Today I walked in for the one of them items I always come for and spend money on a ribeye steak and so happened to be none. I tried going for something else and there was a very few selections of meats. The meat cases against the wall was half way empty and the meat cases on the center of the floor completely empty I'm dissapointed there goes my dinner!

I was in a Save-A-Lot store in Cheltenham, Pa on 12/31/18. The store was in complete disarray. While walking through the store I heard a lot of commotion coming from the back where only employees are aloud. As I approached the milk and juice freezer, I could hear laughter, profanity and witnessed an employee laying on the floor. As I stood looking for juice he got up and came onto the floor near me. He is a full time employee because I see him almost every time I go to this store. Another employee approached him and he proceeded to tell how crazy those MF's were. Then went on to tell her somebody was back there talking about P...y. They laughed some more as I walked down the aisle. As I proceeded up another aisle, I noticed who I think was a manager outside the doors leading to the back of the store. She joined in the conversation using such words as B...h and other profanity! What a disgrace and utter disrespect to the customers. I will never shop at Save-A-Lot again! If the management is chiming in with the employees how can we expect this store to operate properly. They need some training because their representation of the company is DEPLORABLE!

I went to several savealot stores trying to buy some and each store I went to does not have the product on the shelves the iced tea is the best one is there a reason why its not carried anymore I really like the product and every time I would buy some I would buy 10 or 12 boxes I wish you would please bring the product back there is no product that even comes close to it would really appreciate it thank you

Bought a packet of oscars Mayer's. Cooked ham. On 12/15/2018. Didn't open right away. But later in the day. My kids were making sandwiches and. They didn't mention anything. Until I walked in the kitchen and saw the slices that have some sort of mold or some sort of yellow spots which do not look safe. And it is not the first time. The first time was like 2 1/2 weeks before. The first time I didn't think any of it. So but This time. It was the second. Time. So I had to let someone know. It was there again. So hopefully it gets resolved. Because. It's not safe. For some one or even children to be consuming something that looks bad or moldi and the exp date is not till feb. so something is wrong/bad with the ham

Opened the new box and pulled the first one out and go to give it to my wife and as she opened the single one it had the bottom half missing. We will see how the next 5 of them are. But she was a little upset by this and would like to see it resolved as soon as possible. Maybe a refund and or an exchange for a new box of these. Can you please get back to me on my phone. [protected] or via email [protected]@gmail.com

Tipton Grove sliced peaches have always been one of our favorite fruits, however, in the last month we have opened at least 3-4 cans that were obviously spoiled. I would have taken them back, but too far to travel, and how would I prove that I had just opened them? The "best used by" date on each can has been Dec 2020. The appearance of the can does not at all indicate that it was not sealed properly, so I do not have any reason that the product should have been spoiled. Thank you for your attention to this problem.