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View all 273 complaintsSave-A-Lot - Rude cashier
I was at the South Park Ave., Hamburg, NY, 14075 location this morning. Between 9:40-9:49am I had the displeasure of hands down the rudest cashier. I politely said hi, she just looked at me and said nothing (okay, I get being a cashier isn't great, fair enough) I went to get a box while she just threw my items in her cart (she literally threw my items in the cart, hard). When she was cashing out the customer before me she complained about her job, the older woman customer in front of me was taking an extra minute to get her money and said the young man behind me probably want s to get home (I was in a hurry but I wasn't going to be rude or pushy about it. I understand sometimes people need an extra minute to find their money.) So anyways, I come back to the register and she just gives me this angry look. She takes the cart with my items in it and angrily shoves it down 2 registers while giving me a look like "take a walk a**hole."
The cashier's name is Donna, a 40-some year old white woman, about 5'4" tall, blonde biwl-cut looking hair. Just the absolute rudest jerk of a cashier
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Donna should greet each customer with a smile. A smile always stimulates a smile. Your smile is your most powerful asset and sales tool. Do not act mechanical. Try to be natural. A comment or two from you will put the customer at ease immediately. THE CUSTOMER IS ALWAYS RIGHT. AND IN ALL CASES YOU SHOULD GIVE THE CUSTOMER THE BENEFIT. The customer is not always tight however the customer is always the customer. Therefore more rights and benefits accompany the customer than anyone else. The customer is better than right. The customer creates a need for your employment. Without the customer you would not be needed. The customer should never be cheated, slighted or ignored. Any attitude of a customer being a bother is very rude! Give the customer anything that they want. Don't argue with the customer. The customer is your first priority. The customer pays your salary. If it wasn't for the customer you wouldn't have a job. You must attend to your customers needs at all times.