Sam's Club / Sam's West — tyre services
I went to Franklin mills store in Philadelphia on 25th may for tyre replacement. iwas more than 4 hour waiting. I am a member of club for about 20 years and a senior citizen. driving about 15 miles one for store.
Today, I called club twice. First time got disconnected after 5 minutes. second time I was told waiting time was 6 hours.
Now I called customer service 887467726. The customer service representative disconnected the phone intentionally when I was speaking to him.
Very poor example of customer service.
If not replied, I will report to other organization which for registering the complaint.
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