Sam's Club reviews & complaints 2
View all 966 complaintsSam's Club - Service has plunged below par.
Last week February 8, 2021 at approximately 7:30 PM I tried once again to use my Sam's Club credit at the checkout stand I then went to customer service asked him if I could use my credit of $74 to purchase my groceries they said no I can go to member services next time I come in and get a gift card with the $74 on it today at 6:58pm I went to member services desk and for 27 minutes went back-and-forth with the lady at the counter and someone over the phone which was again unsuccessful I have tried in vain to use this credit of mine being a "plus member" I am extremely disappointed at the service that I received I am disabled I do not require a cane or a wheelchair but I do have nerve damage that impairs me from standing in one place for too long the 27 minutes was a waste of time and literally a pain
Desired outcome: Gift card
Sam's Club - snack bar
Your snack bar is totally disorganized
Waited half an hour after ordering a hot dog
Still no hot dog
I asked for and got my money back
The employees were nice but everyone was standing around waiting for their food & getting frustrated
It was not particularly busy around 3:30pm on 4/21/18
Seems like a small thing but to be truthful this happens a lot, people waiting forever to order and then get their food
You guys could be making money hand over fist at this concession but you are just wasting a great opportunity
Four registers ...only one open...only one person bringing up food orders
Why even have a concession?
Costco concession is busy like hell all day with at least half a dozen registers open and a ton of people working behind the counter
In Hawaii we love to snack while we are shopping and we like Sams a lot but your snack bar at this store is really sad
Latest Sam's Club Reviews
Poor Customer Service and Incorrect Information Provided Customer service racial remarks 24 pack of monsters, some animal peed on them in shipping. The Insart delivery driver Tires changedElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!