Menu
RV Station Customer Service Phone, Email, Contacts

RV Station
reviews & complaints

www.rvstation.com
www.rvstation.com

Learn how the rating is calculated

1.0 1 Review

RV Station Complaints Summary

0 Resolved
1 Unresolved
Verified
The authenticity of the customer service contact information for RV Station has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of RV Station. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

RV Station reviews & complaints 1

Sort by:

Newest RV Station reviews & complaints

ComplaintsBoard
C
2:24 am EDT

RV Station continuing product malfunction and service department complaint

Recently bought a brand new 2020 Travel Lite Evoke Model L travel trailer. Purchased on the date of 05/23/2019 from RV Station Katy located in Texas. After being reassured that the Travel Trailer was ready to go and to there satisfaction. I drove it home on the date listed above to have my FIRST issue occur. The outside shower door came open due to a loose nut on the door. My shower head was damaged due to dragging across the highway. Second NIGHTMARE occurred on 05/28/2019. Being a new RV owner i parked it in my driveway to finally hook it up to electricity and run through setting it up by myself for the first time. To find multiple problems. List ( Sink and Shower leaking water onto floor, Decorative lights on the front of the RV not operating properly, LED remote for inside the RV not working, screws missing on drive side front finder, water leaking under camper after hooking up to city water connection with pressure reg, Front underbody pealing and coming up). Dealership was contacted and spoke with the service manager Tom Guerra. They had a hotshot driver come pick up the trailer for service. Was notified it was done and ready for pick up on 06/06/2019. Drove to Katy to the dealership to find that some of the issues were not resolved. Water still leaking onto floor in the shower, decorative lights not replaced, rear window curtain hanging because a screw was somehow stripped from the wall. Service manager was spoken to. To act surprised that there were still issues. And he (Tom Guerra) told me that i was notified that the front lights were not replaced due to manufacturer not having them. Which i pulled up txt messages and voice mails to NEVER have found him telling me that. Also told by him that i will always run into issues like this and that it is normal. I drove that travel a total of 4 hours to have this many problems. So i wasted my time coming to pick up this trailer. Left the dealership dissatisfied with my trailer. On the way home had another NIGHTMARE occur. The right rear brake drum locked up causing a safely concern to me towing it home. Smoke and Sparks coming from the brake drum. Now is being serviced at a local shop on the date of 06/08/2019 for brake service. So now it will be getting serviced for the second time. And will still need to go back to the RV Station of Katy for the THIRD time of the initial repairs that were not resolved. I think that this is both a Dealership Issue and Manufacture.

Read full review of RV Station
View 0 more photos
Hide full review

Is RV Station legit?

Our verdict: Complaints Board's thorough examination reveals RV Station as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, RV Station stands out for its commitment to quality and security. Clients considering RV Station should delve into its customer service record to gauge compatibility with their expectations.

RV Station earns 91% level of Trustworthiness

Perfect Trust Endorsement: RV Station achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for RV Station. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

RV Station has claimed the domain name for rvstation.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Rvstation.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rvstation.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to RV Station has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact RV Station customer service

Phone numbers

+1 (281) 392-0101 +1 (979) 778-8000 More phone numbers

Website

www.rvstation.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with RV Station?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with RV Station Customer Service. Initial RV Station complaints should be directed to their team directly. You can find contact details for RV Station above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about RV Station. Discuss the issues you have had with RV Station and work with their customer service team to find a resolution.