The complaint has been investigated and
resolved to the customer's satisfactionResolved run-local-locksmith — Outrageous Prices When They Arrive
resolved to the customer's satisfaction
DO NOT USE THIS COMPANY!!! I blame myself for not searching further before agreeing to have them come out. I foolishly locked my keys in my car, of course, on a morning when I really needed to be somewhere. I called Run-Local-Locksmith. They said the charge was $29 plus the technician's labor. They said the technician would give me the estimate when he arrived. I asked the average labor charge and they said $45. I thought the $74 was high but agreed. they said the tech would be there within 30 minutes. After 50 minutes I called the tech who said he was driving to me and would be another 15 minutes. I called the company and they gave me a 10% credit. When the tech finally arrived, the labor was $145!!! I was desperate by now so I paid the charge minus the 10%. The tech did get the door open. I am frustrated with myself for the whole situation. But, this company is NOT ETHICAL. Hopefully, I will never lock my keys in my car again. If I ever need a locksmith, I will do more research. I hope someone reads this and avoids this company because of my report.