Menu
CB Rugs.com

The good, the bad, and the ugly - discover what customers are saying about Rugs.com

Welcome to our customer reviews and complaints page for Rugs.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Rugs.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Rugs.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Rugs.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Rugs.com. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
A
5:45 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I placed an order with Rugs.com on 7/12/22. I received an email from them on 7/14/22 stating that my package was out for delivery. I then received a second email stating that the rug was delivered to my front door at 12:10 p.m. on 7/14. I was a bit surprised by that as I was home all day and never heard a door knock or the doorbell. I looked around the...

Read full review of Rugs.com
ComplaintsBoard
C
4:58 pm EDT

Rugs.com Unable to reach them on phone or computer

Order a rug about 6 days ago, gave my credit card number, and it was supposed to come in 2 days. When I called to inquire, I could not get through to them after being on hold over 30 min. When I requested a call-back, they called and said there was no operator to assist me, and said goodbye and disconnected the line. What are they doing with my credit card number?

Read full review of Rugs.com
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.