RugPadCorner Customer Service Phone, Email, Contacts
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reviews & complaints

1 5 3 1 RugPadCorner
RugPadCorner Customer Support Very Poor
0 Resolved
3 Unresolved
0% of 3 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 3 complaints were resolved
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RugPadCorner complaints 3

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Newest RugPadCorner reviews & complaints

11:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

RugPadCorner They do not send anyone rug pads - but gladly take your money, then disappear!

Rug Pad Corner LLC
84 Shelter Rock Rd,
Danbury, CT [protected]

In March 2021 they took my money at the same moment that I placed my order for an ultra-premium rug pad. After two emails and two calls to an answering machine that will not be answered, I still have no rug pad and, unfortunately, have lost my money.

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12:29 am EDT

RugPadCorner Seems like a scam

I received a notification from stating that my order was cancelled. I contacted them to ask why was my order cancelled and when will I get my money back. Their rep said that they were not able to tell anything at the moment and said that someone from RugPadCorner will contact me back later. Gave them a week and nothing. I sent them a message and asked about my money but they did not reply. Seems like a scam.

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, US
May 01, 2020 2:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have to agree with the designer here in that we have also been dealing with Rug Pad Corner since 2010 and we have nothing but great experiences. I do know that they moved a few times for expansion reasons and during each move they encountered unexpected issues however, on normal basis, this is a very solid company to work with. Sam and staff are always accommodating and never allow us to wait more than a week for our order delivery.
It's always a great idea to give a merchant a chance and contact them to know what is happening. I am sure there is some misunderstanding and good reason as to why you feel you had a less than quality experience. Good luck and best wishes.

, US
Oct 28, 2016 4:27 am EDT

If this is a sincere complaint, then something is truly wrong here! I am an interior designer and myself and all of my associates deal with RugPadCorner on w weekly basis for our clients and there is no better company to work with online! These guys go above and beyond for every order I place and when there was an issue once when my customer changed her mind last minute, RugPadCorner picked up the pad at its expense and actually issued us the refund before even receiving the return! What you describe is not the RugPadCorner I know, so give them a call, I'm sure there is something misunderstood, either by them or you.

6:04 am EDT

RugPadCorner Their customer services agents are awful and no delivery

I bought two pads from I waited 4 days and still no info about my order. I contacted their customer services, but the agent was really stupid. He told me to wait and within 30 minutes I haven’t heard from him. After that he returned and told that he couldn’t find my order. I told to return my money, but he refused and told that he needed to speak with manager. He promised to call back, but of course he didn’t.Total scam, so don’t buy from them and post comments about your experience with this company.

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Georgia, US
Jun 25, 2014 11:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello, since I have purchased more than 15 pads in the last 2 years from, I felt the need to address your complaint by stating that I and several family and friends have had nothing but excellent service and experience with the company on all fronts. Are you sure you are commenting on the right company? Seems awfully odd to me, as these guys have gone above and beyond for me and everyone I sent to them!

Is RugPadCorner legit?
RugPadCorner earns 68% level of Trustworthiness

SAFETY NOTICE: Complaints Board has determined that RugPadCorner has a very good credibility, and is mostly trustworthy with minor reservations, with a legitimacy rating that is more or less around 68%.

We found clear and detailed contact information for RugPadCorner. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of RugPadCorner's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows RugPadCorner website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:
  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • RugPadCorner protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from RugPadCorner that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
  • We conducted a search on social media and found several negative reviews related to RugPadCorner. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Our Conclusive Verdict: RugPadCorner is generally a safe and reliable company to do business with. However, we advise that you exercise caution and thoroughly read all complaints and reviews before providing personal or financial details.
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RugPadCorner contacts

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+1 888 400 7098


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