Menu

The good, the bad, and the ugly - discover what customers are saying about Royal Enfield

Welcome to our customer reviews and complaints page for Royal Enfield. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Royal Enfield.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Royal Enfield's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Royal Enfield, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Royal Enfield. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
A
12:48 am EST

Royal Enfield cheating at royal enfield workshops with customers in pune

I would like to highlight the concern regarding cheating with a customer at Royal Enfield workshops in Pune. I recently gave my Royal Enfield classic 350 for servicing and some major parts replacements (like chainspocet replacement, swing arm replacement and front wheel bearing replacement etc).

But what happened with me, they charged full money for parts but the didn't replace that (chainspoket front wheel which is inside RH side cover). After 4/5 days when I realised that part is not changed, I visited the workshop and asked the manager regarding this. After some dispute,  they agree to replace that part.

But during this incident their mechanic has done some wrong thing with my bike,  that results in a major problem with rear drum after 1 month. What he has done, he placed the bearing of rear wheel wrongly which results in an imbalance of drum and now entire drum needs to replace because of there revenge taking attitude.

My vehicle has completed around 19800 km and issues with a drum at this reading are not digestible.

I am suffering due to there revenge taking attitude and this results into expense around 2600/- INR to this work and for this there workshop members are responsible.

I have some voice recordings and videos of there behaviour and there work with me.
Also find invoice Number:SPI5218181907726
Please find the below details of the workshop and my vehicle,

Workshop Name and address:

SIDDH AUTO
Address: Sr No. 334, Krishna Capital, Opp. Suryadatta College, Bavdhan, Pune, Maharashtra 411021

Phone: [protected]

Read full review of Royal Enfield
Hide full review
ComplaintsBoard
S
11:47 am EDT

Royal Enfield online website fraud

Respected sir,
Myself Sanket Devendra Kapote from Sinnar, Nashik. We were looking for Royal Enfield dealership in Sinnar, just while searching I came to know about automobile dealership website (e-mail id- automobile2dealerships.com) and I got myself registered on the website. Initially I did not get any reply but suddenly I started receiving their mails, calls and whatsapp messages demanding money for dealership. I didn't believe any till I started receiving their company registration form and documents from the above mentioned mail receipt and following number's (+[protected], +[protected]) and the one who called from this number (+[protected]) claims to be the MD & CEO of Eicher motors Mr Siddhartha Lal.
I will be forwarding you all the documents received by me and please take my complaint into registration in your cell and requesting you to take action as soon as possible.

Read full review of Royal Enfield
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.