The complaint has been investigated and
resolved to the customer's satisfactionResolved Royal Bay Trust Group — Fraud
resolved to the customer's satisfaction
Royal Bay Trust Group works in conjunction with Sunshine Asset Marketing - supposedly as the escrow company to manage/close timeshare/vacation ownership sales. After supposedly having a buyer for the timeshare, they ask for multiple upfront fees, that will of course be repaid by the buyer -- we refused to pay all of the fees and requeted their TAX ID # to confirm legitimate business - they refused that, but sent us their business license. I checked into it and it was fraudulent - the business license was issued to a completely different person, address and business. They will now not answer any of my calls -- stay away from both Sunshine Asset Marketing and Royal Bay Trust group. I've sent complaintes to the BBB, FTC and State Attorney General in ILL.