Rotita.com
reviews and complaints

I gotta be honest, Rotita's clothes ain't worth the money. The material is straight up cheap and don't look nothin' like the pictures on the site. I'm pretty sure the model pictures are photoshopped because who the heck has a perfect body like that? Not me, that's for sure. And I ordered clothes that were supposed to be for curvy people, but they made me look like a rectangle. Ain't no shape to these clothes at all. Plus, the sewing was shoddy, like it was done by someone who didn't even care.

And don't even get me started on the delivery. I ordered these clothes at the beginning of November 2019 and didn't get them until January 11th. That's just ridiculous. And when I tried to ask about my orders, customer service didn't do much to help me out. It's like they don't even care about their customers.

But here's where things get real bad. If you wanna return any of this junk, you gotta pay the shipping yourself. And even if you do return it, there's a good chance you won't get your money back. They won't accept returns after 30 days, but it always takes longer than 30 days to get your order in the first place. How messed up is that?

To sum it up, I ain't ever buying from Rotita again. The clothes ain't worth the money or the frustration.

So, I bought a couple of tops from Rotita on April 17th, and they were quick to process my payment. They sent me a tracking number that said "Label created, not yet in system". I was supposed to get my tops between May 2nd and May 9th, but today is May 14th, and I still haven't heard anything from them. I checked the tracking number, but it's still not in the system. It's almost been four weeks since I ordered, and my stuff hasn't even shipped. I'll keep you posted if I ever actually receive my merchandise or get a refund.

After I posted the review, the tops finally arrived two days later. I followed the advice in the reviews and ordered a size up, which worked out for me. However, I'm not a fan of the material used for the tops. That's just my personal preference, though. I do want to give Rotita credit for actually sending the items, but it would have been nice if the tracking information was a little more up-to-date.

I just gotta say, I bought a swimsuit for my adult kid from Rotita and whilst it looked great, we gotta make some changes first. My daughter hates plunging necklines, so we got a two-piece swimsuit with a bra inside. But let me tell ya, there's no elastic on the back and it ain't doing a good job keeping the bra against her chest. So we gonna glue an elastic on the backside, side to side, so that the bra ain't gonna go anywhere. And my girl may need to put some darts in the bra to make it fit better.

Now, the short pants that come with the swimsuit top, they might as well have had better elastic on them. It doesn't fit super snug around her waist, but thank goodness for the long top that covers it up. I mean, the fabric and stitching look alright, but dang, poorly designed.

But you know what? We gotta make do anyways. The style of the swimsuit is exactly what my daughter wanted and it ain't worth the hassle to send it back. So we gonna do some adjustments and wear it with pride!

This here company called Rotita shouldn't even be in business, I'm tellin' ya! I went and ordered myself 16 different things, thinkin' I hit the jackpot. But oh no, not even close. I get an email sayin' that it might come in separate packages. Alright, I can deal with that. But then I get seven items, two came in one package, and the others came in a package all by itself. No explanation why the rest of my things ain't showin' up. So I go and put in a message to their customer service, and they tell me that I'll be gettin' a response within one business day. Five days go by and I hear nothin' from 'em, so I try contactin' the chat service. And guess what? They say that I gotta wait another darn 15 days before the rest of my order arrives! What kinda nonsense is that? I tell 'em it's unacceptable, and they lower it to 10 days. Still no good enough for me. So they say that it'll come in two days. And you know what? It still ain't come! Then, outta nowhere, I get another email sayin' that my order is gonna be divided into separate packages. The clothes that I did receive aren't no good, I tell ya. You can't even tell what kinda material they're made out of from lookin' at pictures online. I probably gotta return all of 'em. So, in the end, don't even bother messin' with these folks at Rotita. Save yerself some headache and stay far away from their online shop.

So, y'all, let me tell you about my experience with Rotita (rotita.com). I was on the hunt for some cute high waisted shorts with a pretty floral design (I mean, who isn't, right?) and stumbled upon the Rotita website. They had the exact shorts I wanted, advertised as being made of 82% nylon and 18% spandex - the perfect combo for form-fitting yet comfortable shorts. I quickly added 6 pairs to my cart and eagerly awaited their arrival.

Now, when the package finally arrived, I was excited to try on my new shorts...until I looked at the composition label. Instead of the advertised nylon-spandex blend, the shorts were made of 65% polyester and 35% cotton! I was pretty ticked off, to say the least. I mean, I specifically selected those shorts for their advertised composition, and now I was stuck with cheap polyester-cotton blends? No thank you.

So I did what any reasonable person would do - I returned the shorts for a refund. But that's when things got even more frustrating. After numerous online chats with Rotita reps, they refused to fairly pay for the returned shipment, keeping a random amount of $35.80 from my refund. Like, what? I did not ask for different material, y'all. That was their own "error" (if you can call it that) and I deserved a full refund.

I came to the conclusion that Rotita, like so many other Asia Pacific clothing companies, clearly has no integrity or values. They're just out here trying to scam us and take our hard-earned money. So trust me, folks - when you see any ad for Rotita, RUN. Don't waste your time or your money. Shop wisely and avoid this corrupt company like the plague. Trust me, your bank account (and your sanity) will thank you.

So, I wanted to get some new clothes for my upcoming vacation and decided to check out Rotita. I bought a couple of bathing suits and a cover up, but it took weeks to get here since it came all the way from China. When it finally arrived, I was disappointed to find out that one of the bathing suits didn't fit and the cover up was too small. Since there was no return info included, I decided to start a ticket to begin the return process.

I've had some pretty frustrating interactions with customer service before, but this was something else. It was incredibly difficult to communicate with them and I found myself getting more and more frustrated as time went on. I received an email about my issue and clicked the link to view my response, but I couldn't find anything. The website said I didn't have any open tickets at all! I looked for a customer service number to call, but there wasn't one. The only option was to start another ticket, which was really no help at all.

After trying repeatedly, I was finally able to find their response to my ticket. It was just a question, but I answered it anyway. However, once I received an email that there was a reply on their end, I was once again unable to find a way to get back to the ticket. It was beyond frustrating - how does a company stay in business when their customer service is this bad?

I've decided that I'll never order anything from them again, and I'd advise anyone else to stay away as well. The whole experience was a complete waste of my time and money.

This website called Rotita is really not great for ordering clothes from. I decided to purchase two tops for my daughters as Christmas gifts, which finally arrived on Friday, December 23rd, and I was excited to open them up. However, to my dismay, when I checked the tops, they were quite large and didn't fit well at all even though I ordered both of them in a large size. It was a bit of a downer since it messed up my gift giving plans for my daughters. So, I thought it would be simple to request a refund to return the unsatisfactory items. Unfortunately, it was really difficult to do so.

I had been trying to get in touch with someone for a refund and to get a return label to send the tops back. But, getting hold of someone from the company is worse than having teeth pulled! They informed me that I would have to pay for the return label at 9.99 and then a restock fee of 7.99. It's a big headache since you only receive 60% of your refund money. I felt like I had been scammed, and it's not the best experience for my first time purchasing items online. I was always cautious about shopping online, and this just confirmed my hesitations. It's disappointing to see how a company can operate in such a dishonest manner and get away with it.

I am upset with this company because of their ridiculous return policy. In fact, I'm curious to know how many other people may have been scammed and how much money Rotita has made by being dishonest. I would never recommend anyone to order from this company. I am planning to file a complaint with Better Business Bureau. They need to be held accountable for their actions. It's sad, in this day and age, that we still come across companies that operate in this manner. In summary, this site has terrible clothes with weird sizing, returns are not easy, and customer service is non-existent. Stay away from Rotita!

I purchased a bathing suit and my bank statement records that purchase.I was never given a tracking number or order number.My name is Evelyn Good 10 Byron Ave. Ansonia Ct. 06401 [protected].

This a is the second time we have tried to get this resolved. The first time I WAS TOLD THE SUIT WOULD BE MAILED OUT PRIOITY MAIL.STILL NO SUIT.IF I Ihave to I will call the bank.

I ordered a dress on 12/29/22, my current was debited on 1/3/23 for $52.94.
I received an open packet from Jane, 371 Little falls rd Ste 4, Cedar Grove, NJ 07009 via USPS, which I suspect is for the ordered dress.
Unfortunately, the packet was torn open with no dress in it. I have a picture should you want to see it.
I have no way of contacting you. I tried a phone I found online, [protected], and ran continuously.
Please help me resolve this issue.
My name is Ijeoma Nwaeze
Email: [protected]@yahoo.com
Phone [protected]

I am going to post here a thread of the "Customer service" I have gotten on an order that was placed (the shipping company contact is USPS who doesn't have the package from their shipping partner that Rotita uses:

Dear Debragoding,

sorry, if you are not interested in the order, you can refuse it when it arrives at shipping company and we suggest you contact the shipping company in advance.

Once the package is shipped to us as a Return to Sender, we will issue you with a refund. We hope for your understanding.

Shipping company contact number: [protected].

Your ticket (ID:T5006444943) has been replied by our customer service. The communication records have been listed below:

Debragoding,Friday, 06 January 2023 at 09:26:04 AM

YOUR TIME IS UP. I WILL BE CONTACTING MY BANK AND REPORTING THIS AS FRAUD. I HAVE PAID FOR AN ORDER THAT I HAVE NOT RECEIVED. IN YOUR OWN WRITING YOU GAVE ME A TIME FRAME AND IT IS OVER THAT PERIOD. THIS ORDER WAS PLACED ON 12-2-22. I EXPECT A FULL REFUND WITHIN 24 HOURS

Debragoding,Thursday, 05 January 2023 at 23:36:35 PM

Seriously this is totally unacceptable. The order I submitted after this one is out for delivery today. I fear that this order has been lost. I need someone to try and find out what is going on with it since it has been quite a long time in same location. If you don't try to find the package the I EXPECT A FULL REFUND!

Alice,Wednesday, 04 January 2023 at 10:54:41 AM

Sorry for the inconvenience,Your package has been delayed because it is being inspected by the customs of your country. Although we are also very anxious and understand your anxiety, you maybe know that the customs is a national institution and we have no right to interfere. We have informed the shipping company that once the customs releases the package, it will send it to you in an urgent manner. Thank you for your understanding and patience.

Debragoding,Tuesday, 03 January 2023 at 18:55:27 PM

Please tell me what the hell is going on with this package? It has been in the same location all this time. I have contacted live support multiple times and do not get any help. This order was placed over a month ago:

Departed Shipping Partner Facility, USPS Awaiting Item

FAIRFIELD, NJ 07004

January 1, 2023, 5:52 am

Shipping Partner: FAST TRACK EXPRESS INC.

Departed Shipping Partner Facility, USPS Awaiting Item

FAIRFIELD, NJ 07004

December 29, 2022, 5:53 am

Shipping Partner: FAST TRACK EXPRESS INC.

Departed Shipping Partner Facility, USPS Awaiting Item

FAIRFIELD, NJ 07004

December 26, 2022, 2:37 pm

Shipping Partner: FAST TRACK EXPRESS INC.

Departed Shipping Partner Facility, USPS Awaiting Item

FAIRFIELD, NJ 07004

December 23, 2022, 6:03 pm

Shipping Partner: FAST TRACK EXPRESS INC.

Arrived Shipping Partner Facility, USPS Awaiting Item

CARTERET, NJ 07008

December 18, 2022, 12:54 am

Shipping Partner: FAST TRACK EXPRESS INC.

Shipping Label Created, USPS Awaiting Item

CARTERET, NJ 07008

December 16, 2022, 6:19 pm

Alice,Friday, 16 December 2022 at 17:33:40 PM

Thanks for contacting us. I tried to stop the processing of your order the moment we get the message from you. But sorry to tell you that your order has been shipped out, we cannot cancel it now. If you are not interested in the order, you can refuse it and we suggest you contact the shipping company in advance.

Once the package is shipped to us as a Return to Sender, we will issue you with a refund. We hope for your understanding.

Shipping Company: LT-USPS Economic

Tracking Number: 92748902849689000193303435

Tracking Link: https://tools.usps.com/go/TrackConfirmAction?tLabels=92748902849689000193303435

Shipping company contact number: [protected]

If you need any further help or information, please feel free to reply, we will always be glad to help.

debragoding,Friday, 16 December 2022 at 16:00:16 PM

This is what I SAW WHEN I PLACED THE ORDER:

Shipping type:International Standard Shipping

First name: Debra

Last name: Goding

Address line 1: 37 Luffing Court

Country/Region: United States

City: Baltimore

State/Province: Maryland

Post/Zip Code: 21221

Email: [protected]@gmail.com

Phone: [protected]

Shipping Method:International Standard Shipping

delivery.png

Processing time: 1-3 business days

Shipping time: 7-10 business days

Estimated Shipping Date:

Earliest Date: 05 Dec,2022

Latest Date: 07 Dec,2022

Estimated Receiving Date:

Earliest Date: 14 Dec,2022

Latest Date: 21 Dec,2022

NOW PLEASE CANCEL THIS ORDER!

debragoding,Friday, 16 December 2022 at 15:40:14 PM

This is what I was shown on your website. You are not holding up your end. You keep pushing the day's I may get the order further out and now saying I may not have by 12-24-22. Please advise me how to proceed with cancelling my order

Order Status

Estimated Shipping Date: helpl.gifEarliest Date:05 Dec,2022Latest Date:07 Dec,2022

Estimated Receiving Date: helpl.gifEarliest Date:14 Dec,2022Latest Date:21 Dec,2022

●12/02/2022 06:45:56 AMProcessing helpl.gifSubmit TicketUrging Shipment●12/02/2022 04:33:24 AMPayment ConfirmedYour payment has just been confirmed and we will begin processing your order immediately.●12/02/2022 03:55:19 AMPayment Received●12/02/2022 03:55:16 AMPlace an orderOrder Number: W2212020355165796

Debragoding,Friday, 16 December 2022 at 15:20:27 PM

Hello, are you seriously telling me that this order that I placed 12-2-22 may not arrive to me by 12-24-22? If that is the case I will cancel this order. I bought these items thinking it was early enough to give as a Christmas gift. YOU SHOULD NOT BE SELLING ITEMS YOU DO NOT HAVE AVAILABLE TO SHIP. This is totally unacceptable.

Please advise me as to how to cancel this order due to your not having item availabe. I would like my money returned ASAP

Debra Goding

debragoding,Thursday, 15 December 2022 at 18:50:13 PM

Ok. I am about to give up on Rotita! Do you even read the previous email? Before responding to the new one? I am asking that before I cancel this order as fraudulent due to the length of the order. That you ship out my items ASAP so that I may receive before 12-24-22. Also that instead of the 10% off coupon that you guy's offered me give me one for 20% off in good faith. I have attached the email from you guys offering the 10% off. I really cannot believe that I have to wait 24 hours for replies but that I got the reply that I received. Ridiculous

Sue,Monday, 12 December 2022 at 10:06:10 AM

sorry that we have no call service

we apologize to inform you that, as a result of the impact of the strict COVID-19 epidemic control in parts of China.

The item(s) is(are) still under processing, could you please wait for a few days？

we would love to offer you a coupon: 10off for compensation, you can save 10% off over USD39

the coupon was sent to your account [protected]@gmail.com

Above is the copy of the email you sent to me 12-12-22. I'm ready to give up. Report this whole transaction as fraudulent & order my items from another site. They have same items. PLEASE READ THIS ENITRE EMAIL THREAD BEFORE YOU RESPOND TO ME. I am beyond upset at this point. I am also asking for expidited shipping at no cost to me because this has taken so long in "processing". You SHOULD NEVER SELL AN ITEM YOU CANNOT READILY SHIP OUT TO A CUSTOMER. This order was placed and paid for over 2 weeks ago. I SHOULD HAVE HAD MY ORDER BY NOW INSTEAD OF GOING THROUGH THIS WITH YOU!

Now in my next response from you please advise me as to how I am going to handle this order moving forward.

To summarize: I am asking that my order get shipped out TODAY with expedited shipping at no cost to me, as well as a coupon code from YOU for 20% my next order.

If you do not or cannot do what I am asking and that my order get's shipped out TODAY as stated above, I will be reporting this to my card company as fraudulent. Order items from somewhere else. Then post this entire email thread all over social media to let other consumers know of the issues ROTITA IS HAVING.

Thank you in advance for your cooperation in this matter,

Debra Goding

Alice,Thursday, 15 December 2022 at 17:51:16 PM

maybe you can receive by December 24th, but we are not sure about that.

it maybe ship out in one week or so.

sorry, can you tell me the coupon code?

i will check for you.

or please send me the picture about where you see this %10 off 20% off

Debragoding,Wednesday, 14 December 2022 at 19:11:27 PM

In your first email to me you mentioned a %10 off coupon being sent to my email. I did not recieve this. Is there any way that you could make it 20% off. I have quite a large order in my bag and would love to order these from you. I am hesitant to do so because of the delay I am currently having with the items I ordered December 2nd. I do believe that 12 day's later it should under ANY circumstances have been shipped by now. Please advise me as to the coupon I am requesting also will I receive the Order above by December 24th?

Thank you,

Debra Goding

Debragoding,Wednesday, 14 December 2022 at 18:05:06 PM

How long is it going to take to be done and shipped? I ordered this when I did because it is a Christmas gift. I need this shirt prior to December 20th. Pls advise if I need to cancel this shirt and order it elsewhere because I have seen it on other sites.

Debra Goding

Alice,Wednesday, 14 December 2022 at 14:52:19 PM

because this item is still under processing, when it arrives our warehouse , we will send them to you as soon as possible, hope your patience in advance.

Debragoding,Tuesday, 13 December 2022 at 23:43:08 PM

Why is this order still in processing? Do I need to cancel it and order these somewhere else?

Sue,Monday, 12 December 2022 at 10:06:10 AM

sorry that we have no call service

we apologize to inform you that, as a result of the impact of the strict COVID-19 epidemic control in parts of China.

The item(s) is(are) still under processing, could you please wait for a few days？

we would love to offer you a coupon: 10off for compensation, you can save 10% off over USD39

the coupon was sent to your account [protected]@gmail.com

Debragoding,Sunday, 11 December 2022 at 19:32:58 PM

HELLO! Why are you not responding to the above ticket questions? Was it not bad enough all the trouble I initially had to go through to make this purchase because of your live help & website? I AM A CUSTOMER, WITHOUT PEOPLE LIKE ME YOU WOULD NOT HAVE A JOB. Now, I understand that may not mean anything to you because you guy's aren't doing your job anyway. I have been ordering from here for a while off an on and do love the product when I get it but for this order to still be in processing for 9 day's with no response from you this is absolutely the worst experience ever. Is there a phone number I can call? Because clearly you don't answer these tickets in a timely manner.

Debra Goding

Debragoding,Saturday, 10 December 2022 at 21:28:26 PM

Please tell me why my order is still in processing? It was placed on December 2, 2022. Today is December 9, 2022. It doesn't take that long to put together two items and send out. If I don't hear back I will assume this is fraudulant and not only cancel my order but report this to the bank.

Thank you,

Debra Goding

Rotita.com,Thursday, 08 December 2022 at 04:04:39 AM

Thanks for your order W2212020355165796 from Rotita.com.

We are sorry to tell you that the item you purchased is hot sale, So the processing time takes a little longer than expected. We are processing the order now and will ship it soon. We promise you will get the order before the estimated latest receiving Date: Earliest Date:14 Dec 2022 Latest Date: 21 Dec 2022.You will be thrilled with your order. Thanks for your patience in advance.

If there is no any inquiry, you can choose to close this ticket or just ignore this message.

Alice,Thursday, 01 December 2022 at 18:18:07 PM

sorry to tell you that

there is only one of the cheapest products per order.

debragoding,Thursday, 01 December 2022 at 14:26:12 PM

BOGO sale on website

I'm beyond frustrated. I will upload here the issues I am having.

ii was on live chat for over an hour. To no avail.

Please explain to me why I had to go through all this. Please explain to me why I was treated the way I was by being told to repeatedly do the same thing over and over. Furthermore please explain to me how you are going to correct this and compensate me for all my time and energy. When it is Rotita website along with live chat issue.

Thank you,

Debra Goding

debragoding,Thursday, 01 December 2022 at 13:54:15 PM

Re: BOGO sale

SOMEONE PLEASE HELP ME. The BOGO sale is not a promo code and is illegal to cause it as such. I am just trying to order the sale on your website. Online chat says it will only apply to one shirt. Where does it say that on the website?

Thank you,

Debra Goding

debragoding,Thursday, 01 December 2022 at 13:53:14 PM

BOGO sale

I have 6 shirts I have selected from the BOGO sale.

However in my cart it is only showing as one being in the BOGO sale.

I would like to know why?

You are free to reply this email directly,or click the button below and send a reply by ticket on Rotita necessary.

Your support is highly appreciated.

Reply

One of our customer service representatives will respond to your inquiries within 1 working day.

Service time: US EST 9:00 PM - 6:00 AM Sunday to Thursday, except holidays.

Best Regards,

Rotita.com

If you would like to unsubscribe and stop receiving these emails click here.

I'm trying to return 2 tops info above. They are huge and look horrible on. Been trying to get info to return since Saturday Dec 23rd with no luck. U have my money and I have ur product that I have no use for. Please send me a mailing tag to send back. I'm finding this company not to reputable. Read many reviews that's having the same problems I'm having. Please send me a mailing label so I can get my full refund! I saw where people can only get 60% back this is not right. Not happy with this company at all! A very terrible way to do public business. Marion Mazura 119 Willowbrook Dr Pikeville NC 27863. [protected]

I purchased a shirt from a company called Rotita. Order number W2209190612478382. Tracking number 92144902816707800011807797. I ordered a 3X because that is the size I wear. When I received the shirt it looked very small. I could not even get the shirt over my head. I was shocked at how small it was. At best it would have been a regular Large. I can't even order a larger size, because of how small the 3X was. A 5X wouldn't even fit. I checked the label and it did say it was in fact a 3X. I can assure you, this is not the case. I went on the rotita web site. I was concerened there was no phone number. So, I filled out a form stateing my problem. A page came up requesting a one dollar fee-and in return you could chat back and forth as many times as you like. After the one dollar fee, the cost would go to 74.99 a month. Needless to say I was shocked. Clearly, I thought, this is not a reputable company. This is all the information I have on them I ordered the shirt a couple weeks ago and got it the week of September 26, 2022. I would appreciate any light you might have on this company.

First time to the site and I got 50% off, YAY! Right ? Nope. It made me subscribe to get it, which I did, then it wouldn't process. I used the chat feature to ask for help, the person sent me a link that didn't work and asked me to give them a thumbs for her help. I told her it didn't work and she said she'd get back to me in 1 business day... but I asked her to expedite my issue because I wanted to order today, she didn't respond. I even sent them the Screenshot, it kept coming up 50% off after I spun it, not letting me spin again.

I bought 3 swimsuits from Rotita; I sent all three back in one package just like I received. Once I had the shipping information, I updated the ticket for the return. UPS gave me an expected date of 07/01/2022. I checked the delivery tracking through UPS, and it was delivered on 07/01/2022. SINCE Rotita can't process returns within a timely matter or stamp the return when it was received; I'm out of my refund because it took the 19 days to process which put my return over their 30-day policy...what a bunch of BS! Not my fault they don't document when the package/shipment was actually received/delivered when they get it! DO NOT WORRY...I OR MY FAMILY/FRIENDS WILL NEVER ORDER FROM THIS COMPANY AGAIN. I'll definitely get the word out; especially now since people are stripped with budgets.

I will not be ordering from this company again. LOUSY return/exchange policy.

Even though I ordered all my swimsuits in the same size, two were way off and way too big. That's it! Do not order from this company! I would not mind paying postage to get them returned. I would even settle for both of them exchanged for a size smaller. It just shows that their sizing is not the same, even though the tag says the same size. If one, If all my other swimsuits fit in that size, why don't these two?

Used their sizing chart & a tape measure. Bathing suits. Bottoms too large. Tops to small in middle but straps fell off even on the tightest setting. Took forever to arrive & when we missed the return cut off by less than 24 hours they didn't care. No phone to talk to a customer service person. "Live chat" English was not first language. Not using again. They said too bad.

Purchased 7 items for $116 and they only allow returns on 2 items and it cost me $9.90 more in shipping with their label.

The swimsuits I ordered one of them they are saying was a flash sale and that it is unrefundable and cannot exchange it for any reason, even though the size they sent me was wrong! The day I ordered it on May 29th there was no flash sale it didn't take place until May 30th. They keep denying that I paid on the 29th even though I have email confirmation from them stating I paid on the 29th! My shipment was late and I paid for expedited shipping! They would not return the $21.97 I paid for expedited shipping back to my bank card! They only gave me store credit which makes no sense because why would I place another order with a company that can't get my order right!

Dismal disappointment when only a third of my order arrived. 2 swim tops with no bottoms and 1 bottom with no top. The (2) one piece swim dresses which were also ordered were not even in the order that was sent. If you want to be ripped off this is your spot. I implore do not order from this place, save your money and time. What was sent took six weeks to get here and was wrong.

Invoice ID ww2106272132064604. Ordered on 6/27/21. Transaction ID 9xw90270km4575453. Want to know when my order will be delivered. Terrible customer service. Can't reach anyone. Ordered a swimsuit. This website is terrible. I want to hear from someone immediately or will call BBB this is ridiculous. Need to hear from someone now. I. Can't believe no one can help me with this issue. .