The complaint has been investigated and
resolved to the customer's satisfactionResolved Ross Simons Jewelry - Cranston, RI — Avoid this merchant!
The complaint has been investigated and
resolved to the customer's satisfaction
resolved to the customer's satisfaction
Horrible Experience. Ordered a $3K Sapphire Necklace for my wife on our 10th Anniversary on 8/21. Was to ship 2day UPS. They screwed up, somehow, the shipping address. Called me to verify on the 22nd. Said it would ship out overnight on the 23rd. Didn't. Shipped out on the 24th, 2 day. We are leaving the country on our anniversary trip tomorrow. No necklace. Never got a follow up from them. Called to speak to a 'manager'. got the less than earnest apology. Would credit the meager shipping charge. I will be returning the item upon returning to US.
Avoid Ross Simons Jewelry - Cranston, RI!
a verified customer
New language of ROss Simon. Overnight shipping. Translation: Fuggedaboudit. The problem with America's workforce today is, they don't show up for life. This is a problem in every venue. MOST ESPECIALLY online purchasing. If you want something done right, do it yourself. I've had snafus unnecessary SNAFUs with the following.
AIRPORTS
TAVELOCITY
UTILITIES
INSURANCE
RESTAURANTS
CATOLOG SHOPPING
ETC ETC ETC
Jo,, expecting less