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Ross Dress for Less / long lines, few registers open, dirty store, employees/managers don't seem to care

Wa Jun 13, 2019

Waited in line on 6/11/19 to make a purchase for at least 20 minutes. There were only 2 registers open, and the cashiers did not seem to have any sense of urgency. At one point one cashier and a manager stood there talking about something that seemed like a training issue(see 1st picture, register 8), while the line got longer and longer. They didn't bother to look up, apologize to all the waiting peolpe, nothing. By the time I left there were about 25 people in line, There were so many I couldn't get all of them in the picture. No employees or managers called for additional cashiers. The friendliest employee there is the security guard. The other employees/managers don't make eye contact. This store is always dirty. Not going back!

Ross Dress for Less
Ross Dress for Less
Ross Dress for Less

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