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CB Retail Stores Roses Discount Store 3450 Annapolis Rd, Baltimore, MD, 21227, US
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Roses Discount Store
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Roses Discount Store company logo

Roses Discount Store

3450 Annapolis Rd, Baltimore, MD, 21227, US
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1:07 pm EDT

Roses Discount Store - I am complaint about the packaging of product and the manager on duty

Thursday october 17 at 12:45pm I went to roses store #455 to get a few things. The shower rack had 2 boxes together with the price of $19.99 on 1 box. When I went to register she ask the manager if she should ring it up as 1 or 2 different items. The manager instructed her to ring it up as 2 but that wasn't what was displayed. She type it in and I ask why don't you just scan the barcode because at this point I feel like they over charging me and not sticking to the price that was displayed and the manager (big white old women) said she know what she doing but apparently someone on the staff don't, so I have every right to ask why she does not scan the barcode that's on the product with the price and why is she creating a price. The manager proceed to be very mean and rude, zero customer service. Also the cashier white older lady didn't speak (I only had 4/5) items and every-time she rung 1 item up she stop to hold a conversation, I won't be spending my money here again since respect is a issue. I come here all the time but walmart is just convenient and cheap and if not big lot, k mart, dollar general and family dollar sell the same [censored], i'm sure they will appreciate my business and charge me correctly. It's always a long line and rude cashiers and managers, this is just the first time it has been directly toward me.

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