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Roots in the Boot
reviews & complaints

Roots in the Boot
reviews & complaints

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11:18 am

Roots in the Boot - Genealogy

In March of 2014, I paid $1500 for 22.5 hours of genealogical research on my Italian Heritage. Aliza the owner, had access to my tree and have every change to update information. I was supposed to get a package with my story in the end. Aliza or one of her staffers went into my tree one or two times - but did not provide any real updates to provide any further concrete information. I had no follow-up or anything concrete in the end that showed they did anything for me. I still do not have any idea who my great grandmother's parent's names are - real names - not ones I can also search on a census myself. I have no further information about that family. I only information because I - by myself - searched and searched for a death certificate from my biological grandfather and found cousins through that. I have also been matched via ancestry's DNA to a cousin. None and I mean NONE OF THIS info was provided through Aliza and her Roots in the Boot Company. They ashamed that they took my money and provided no follow-up. They made promised they did not keep. Their 100% success rate claims, along with: Heritage with Heart, Commitment to Excellence, Honesty, Accuracy, Custom-Tailored Searches, Expertise, Proper Preliminary Work, etc. . . nothing but untruths to get you in the door and get your money. I am just sorry I trusted them with my hard earned money and gave them my trust to research something that is so personal to me. I have a few emails for documentation that I can email you. However, I am not sure to "upload" or
"drag" emails. But am more than willing to provide proof of my claim.

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Phone number

+1 646 255 9565