Menu
Roots in the Boot company logo
Roots in the Boot
reviews & complaints

Roots in the Boot
reviews & complaints

Learn how the rating is calculated

1 complaint
0 resolved 1 unresolved
File a complaint Table of contents
Claim listing
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of Roots in the Boot. We promise not to send you any unrelated messages
Share
ADVERTISIMENT
K
11:18 am

Roots in the Boot - Genealogy

In March of 2014, I paid $1500 for 22.5 hours of genealogical research on my Italian Heritage. Aliza the owner, had access to my ancestry.com tree and have every change to update information. I was supposed to get a package with my story in the end. Aliza or one of her staffers went into my tree one or two times - but did not provide any real updates to provide any further concrete information. I had no follow-up or anything concrete in the end that showed they did anything for me. I still do not have any idea who my great grandmother's parent's names are - real names - not ones I can also search on a census myself. I have no further information about that family. I only information because I - by myself - searched and searched for a death certificate from my biological grandfather and found cousins through that. I have also been matched via ancestry's DNA to a cousin. None and I mean NONE OF THIS info was provided through Aliza and her Roots in the Boot Company. They ashamed that they took my money and provided no follow-up. They made promised they did not keep. Their 100% success rate claims, along with: Heritage with Heart, Commitment to Excellence, Honesty, Accuracy, Custom-Tailored Searches, Expertise, Proper Preliminary Work, etc. . . nothing but untruths to get you in the door and get your money. I am just sorry I trusted them with my hard earned money and gave them my trust to research something that is so personal to me. I have a few emails for documentation that I can email you. However, I am not sure to "upload" or
"drag" emails. But am more than willing to provide proof of my claim.

Read full review of Roots in the Boot
Hide full review

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free
ADVERTISIMENT

Roots in the Boot contacts

Phone number

+1 646 255 9565
ADVERTISIMENT
ADVERTISIMENT