damaged furniture and personal property
I bought a electric reclining leather sofa and loveseat. I waited 2 weeks to get it delivered, on delivery I waited 4 hours. My sofa had a 10" cut on back and edge of back cushion had rubbed spot on it. The loveseat was dropped twice and ripped bottom corner. Of course both pieces had to be reordered, so I have another 2 week wait and on day if delivery another 4 hour window. They had my glass storm door opened with spring catch locked. They left door open as they set up furniture and wind caught it pulled it back which bent bracket hinge and broke screws off. When door blew back it hit pot which broke top off base and piece that inserted in base broke and the whole side was cracked. I was told I would be contacted regarding my personal property within 2 days and haven't heard nothing. I also requested for inconvenience a designated time for delivery so u don't have to waste a half day waiting and was told no exceptions could be made but could call an hour before. No one had contacted me to apologize for the problems or try to compensate me or make this right and very upset and disappointed with lack of customer service.
Apartment and room finding service
roommatestogo.com, 65 Wall Street, 8th Floor, Lower Manhattan : Shakedown Scam Alert
roommatestogo.com, [protected], unlicensed scam *** to file a complaint, contact New York State, Department of State @ [protected] or NYS Attorney General Consumer Protection and Frauds @ [protected]. Operating as an unlicensed apartment sharing agent, room finding agent, takes advance fees from room seekers. Stay away from 65 Wall Street, 8th Floor, in Lower Manhattan.
While I was at their sleazy office, COPS came by because they were investigating a scamming complaint from earlier that same day! Turns out these scammers take an addvance fee, and later that day, they send you an e-mail with a list of apartments and rooms that they extracted from the internet without the owners permission, and were rented months ago. This SCAMMER wants an ADVANCE FEE so they can hoodwink the housing seeker! Don’t fall for it.
If you were scammed by this CON ARTIST, do this: Go back to 65 Wall Street, 8th Floor, remain in the hallway, call 911, tell operator you want COPS at that location so you can file a Scheme To Defraud report. While COPS are there, they will get you your money back.
Is Roommates To Go legit?
Roommates To Go earns 68% level of Trustworthiness
Good Credibility Notice: Roommates To Go rated around 68% by Complaints Board. Generally safe, but exercise caution in information sharing.
We found clear and detailed contact information for Roommates To Go. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Roommatestogo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the roommatestogo.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- We detected that roommatestogo.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- Roommates To Go protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Roommates To Go has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Roommates To Go complaint handling
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Roommates To Go contacts
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Roommates To Go phone numbers+1 (646) 202-1897+1 (646) 202-1897Click up if you have successfully reached Roommates To Go by calling +1 (646) 202-1897 phone number 0 0 users reported that they have successfully reached Roommates To Go by calling +1 (646) 202-1897 phone number Click up if you have UNsuccessfully reached Roommates To Go by calling +1 (646) 202-1897 phone number 0 0 users reported that they have UNsuccessfully reached Roommates To Go by calling +1 (646) 202-1897 phone number
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Roommates To Go emailssupport@roommatestogo.com100%Confidence score: 100%Support
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Roommates To Go headquarters65 Broadway, Suite 837, 8th Fl., New York, New York, 10006, United States
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Roommates To Go social media
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