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Roommates To Go reviews first appeared on Complaints Board on Mar 28, 2017. The latest review damaged furniture and personal property was posted on Mar 11, 2018. Roommates To Go has an average consumer rating of 1 stars from 2 reviews. Roommates To Go has resolved 0 complaints.

Roommates To Go Customer Service Contacts

65 Broadway, Suite 837, 8th Fl.
New York, New York
United States - 10006
Mon10:00 AM - 6:00 PM
Tue10:00 AM - 6:00 PM
Wed10:00 AM - 6:00 PM
Thu10:00 AM - 6:00 PM
Fri10:00 AM - 6:00 PM
Sat12:00 PM - 5:00 PM
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Roommates To Go Complaints & Reviews

Roommates To Godamaged furniture and personal property

I bought a electric reclining leather sofa and loveseat. I waited 2 weeks to get it delivered, on delivery I waited 4 hours. My sofa had a 10" cut on back and edge of back cushion had rubbed spot on it. The loveseat was dropped twice and ripped bottom corner. Of course both pieces had to be reordered, so I have another 2 week wait and on day if delivery another 4 hour window. They had my glass storm door opened with spring catch locked. They left door open as they set up furniture and wind caught it pulled it back which bent bracket hinge and broke screws off. When door blew back it hit pot which broke top off base and piece that inserted in base broke and the whole side was cracked. I was told I would be contacted regarding my personal property within 2 days and haven't heard nothing. I also requested for inconvenience a designated time for delivery so u don't have to waste a half day waiting and was told no exceptions could be made but could call an hour before. No one had contacted me to apologize for the problems or try to compensate me or make this right and very upset and disappointed with lack of customer service.

damaged furniture and personal property
damaged furniture and personal property
damaged furniture and personal property
damaged furniture and personal property
damaged furniture and personal property
damaged furniture and personal property

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