The complaint has been investigated and
resolved to the customer's satisfactionResolved Romantisim & Bridal Workshop & Studio — All wedding services (make up, hair, photo)
resolved to the customer's satisfaction
DON'T GO THERE BECAUSE THEY WILL PUT THEIR WHOLE EFFORT TO RIP YOU OFF. I paid for almost $10, 000 for my pre-wedding photo, video, photo(wedding date), make up, and decorations, but the result that I got was not acceptable. First, they tried to sale me a dress for $1500 which was selling for $1000 from other bridal shop. Then, they will sale you to join their video, photo, decoration packages which was much more expensive then the free lance that you could find outside (plus you need to pay extra money to buy your photos back). As for the make up, they charged for $100 per person(bridesmaid) but they did a really BAD job, whereas I found someone outside who charged for $60 per person and she did a super great job. There were a lots more to complaint about this store, but I couldn't stated everything here, so hopefully this comments will help you with your decision.