The complaint has been investigated and
resolved to the customer's satisfactionResolved Rock'n Dogs Resort — Awful company
resolved to the customer's satisfaction
After purchasing dog food from Rock'n Dogs Resort the owner and I spoke about dogs for a while. He found out that I was an experienced dog trainer and offered me a job, skipping the application process he hired me. He verbally promised me a pay of $9/hr and said that he would have me trained at his sisters dog hospital across the street. No one working there, including myself, were ever trained.
I personally witnessed the owner's (Jay) scams to the community. People would come in and pay for the grooming package, which included bathing the dog. Later when the owner would pick the dog up they would noticed that they were never groomed and Jay would give them the excuse that the dog had just played in the pool.
Dog fights would occur constantly and no one stopped the fights, other than me. There is not separation of small and large dogs, which causes many problems. Because I witnessed I quit the second day, completely losing my trust in Jay as an honest person. He promised me he would process my papers and pay me appropriately for minimum wage, but I reminded him that he offered $9/hr and he understood.
Weeks passed by after he said that he would contact me and I finally wrote him an e-mail. He and his lawyer responded with threats that they would take me to court. Jay also called me very upset yelling at me saying 'you will never win, I will always win.' (this outburst from them was over $126 that they owed me)
He never processed my papers and therefor claimed I only had an interview and there was no need to pay. He never submitted my resume, or my personal information to the HR office.
This facility is a scam to the employees and dog owners. The employees are not trained, Jay, the owner, is a liar and cheated me out of my pay. The animals are poorly monitored, which often results in many dog fights.