Rock Music Memorabilia
reviews and complaints

I ordered this item in March 2021. On [protected] I received a confirmation mail from Wendy Bannister. From then, after several mails back and forth, I only received a part of the order. That was late june 2021. A large part, including about a dozen CD/DVD's, tshirt, a book, was missing. The CD/DVD's that were received were a bit of a disappointment, they were "burned" discs, mostly without a cover, and they didn't look like they did on their website at all.

I asked about sending the rest of the order, but I have not received anything since.

Two times I got a reply asking what items were missing, the last time was in februari. After that, on [protected] Wendy Bannister mailed they had all the missing items in stock, and would ship "tomorrow".

But I have never received anything, and have not heard from them since. I asked a coule of times, but no reply has been made.

Order placed and paid for on 24th January for festival poster. Contacted Rockmusicmemorobilia.com on 4th Feb, and was assured it would be sent. It wasn't. Further contact again on 14th Feb, but no response. Resent my address on request when I contacted them again on 22nd Feb. Item still not sent. Final contact sent on 2nd March but again no response.

ordered a t shirt on 21st February and ive still not received it, send many of emails and had no reply...

Name : Ryan brooks
Transaction Reference Number : ...
Transaction Date : 2021-02-21
Transaction Time : 16:58:10

Transaction Amount: 15.70 (Pounds Sterling)

I ordered There must be a better way, June 2019. The book never arrived. I have had a series of promises by email and phone but to date have not received either the book or the promised refund

I suspect this is a fraudulent company as there are a series of reviews from other customers with similar experience

I am prepared to take legal action if necessary

I ordered and paid for the t shirt on 2nd july 2020. This was paid by debit card. Since then, no confirmation from this company, 3 emails sent asking for an update unanswered, phone calls that go to an answerphone and are not replied to. It seems as though this company is a scam. If they are genuine, why would they just ignore emails and phone calls. I am so disgusted with this company. Thank goodness it's not a large amount of money but that doesn't change the fact that they are not a genuine company.

I ordered two posters of the 1970 Bath Music Festival from http://www.rockmusicmemorabilia.com and had my credit card charged for them on August 20, 1915. I have not received the posters. Moreover, despite sending three emails over the past few months to the email address on their website, I have not so much as received an acknowledgement, let alone any attempt to act honorably and make this situation right. I would appreciate the courtesy of a reply. And I would appreciate having my credit card credited for the amount that was charged by this company. Or I would accept a refund.

I ordered the Knebworth Music Festival commemorative set on March 21, 2015.
The first email I received said it was on back order. Subsequent emails indicated that the set was sent. The UPS tracking number indicates it has not been scheduled for pick up. UPS Tracking Number 1Z2X12A5D999213666
Thank you for your order just placed via our web site

Name : David Delano
Transaction Reference Number : [protected]
Transaction Date : 2015-03-21
Transaction Time : 18:45:25
Transaction Amount: 134.90 (Pounds Sterling)
Please keep this email for your reference
Regards
Rockmusicmemorabilia.com Ltd

Hi David

It appears the first set that was sent to you several months ago went astray and UPS cannot find any trace of it. I am therefore sending you another set by express delivery and it should reach you by next Tuesday latest. I have attached the tracking details and if there is a mistake with the address please let me know asap.

Best wishes
Henrietta
----- Original Message -----
From: David Delano
To: hensy
Sent: Tuesday, July 21, 2015 6:22 PM
Subject: Re: Knebworth commemorative set

Henry
I have still not heard from you.
You were going to get the tracker number from UPS so we can locate my box set.
David Delano

On Jul 3, 2015, at 1:27 PM, hensy wrote:

Hi David
Henrietta has gone home for the evening and is not back in the office until tomorrow morning, but I shall make sure she contacts you as soon as she arrives.
Kind regards
Wendy
----- Original Message -----
From: DAVID DELANO
To: hensy
Sent: Friday, July 03, 2015 5:39 PM
Subject: Re: Knebworth commemorative set

Hensy,
Any word on my Knebworth set? I still have not received it nor did you get back in touch with me on the UPS tracking details

David Delano
Sent from Yahoo Mail on Android

From:"hensy"
Date:Fri, Jun 12, 2015 at 1:57 PM
Subject:Re: Knebworth commemorative set

Hi David
You should have received your set by now. I shall check with UPS and come back to you tomorrow morning.
Best wishes
Henrietta
----- Original Message -----
From: DAVID DELANO
To: hensy
Sent: Friday, June 12, 2015 6:43 PM
Subject: Re: Knebworth commemorative set

HI Henrietta,
Is there any update on the Knebworth Commemorative set

David Delano
Sent from Yahoo Mail on Android

From:"hensy"
Date:Tue, Mar 31, 2015 at 5:05 AM
Subject:Knebworth commemorative set

Hi David,

I apologise for the delay in sending out your Knebworth commemorative set, but we ran out of the posters, which have been promised before Easter. I shall forward your set asap and you may if you wish, at no additional cost, have the set dedicated i.e. To David best wishes Freddy Bannister (he promoted the festival, wrote the book and is my dad!)

Once again I am really sorry for the delay.
Best wishes
Henrietta